I can't get anything to print from my ipad mini since I got the new update. Does anyone know how to remedy this situation? Thanks.

I can't get anything to print from my ipad mini since I did the software update. It recognizes the printer, but nothing happens when I tap print. Can anyone help with this situation? Thanks!

Hi Justinescc,
The bottom of this article contains some steps you can try if you're unable to AirPrint:
AirPrint Basics
http://support.apple.com/kb/HT4356
Cheers,
- Ari

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I recently synced my iphone4 on my iMac, but now I can't access my camera from the lock screen? It shows up but it doesn't open the camera? Does anyone know how to fix this? Thanks!

I recently synced my iphone4 on my iMac, but now I can't access my camera from the lock screen? It shows up but it doesn't open the camera? Does anyone know how to fix this? Thanks!

Can't believe it was that easy... I'm so dumb! Thanks for your help, I was getting so aggravated! I owe you... Thanks again!

A few of my playlists are gone on my Mac with the new update does anyone know how to get them back?

a few of my playlists are gone on my Mac itunes library with the new update does anyone know how to get them back? I'm so frustrated! Any ideas?

See also:
*http://kb.mozillazine.org/Lost_bookmarks
*http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox

Hi. I get the following message when trying to update or install an application: "impossible to connect to iTunes store". Does anyone know how to fix this? Thanks!

Hi. I get the following message when trying to update or install an application: "impossible to connect to iTunes store". Does anyone know how to fix this? Thanks!

Try updating your iTunes using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
http://www.apple.com/itunes/download/

I have made a calendar in iCal on my MacBook Pro, but I cannot seem to find out how I can 'download' that same calendar on my iPhone and iPad. Does anyone know how to do this? Thanks in advance.

I have made a calendar in iCal on my MacBook Pro, but I cannot seem to find out how I can 'download' that same calendar on my iPhone and iPad. Does anyone know how to do this? Thanks in advance.

I have made a calendar in iCal on my MacBook Pro, but I cannot seem to find out how I can 'download' that same calendar on my iPhone and iPad. Does anyone know how to do this? Thanks in advance.

Hi! I have a MacBook and I am trying to delete files from Microsoft Word. Somehow I cannot simply throw them in the trash. Does anyone know how to resolve this issue?

Hi! I have a MacBook and I am trying to delete files from Microsoft Word. Somehow I cannot simply throw them in the trash. Does anyone know how to resolve this issue?

Why not? Are there error messages? Where are the files located? Why are you deleting MicroSoft Word files?

I'm using 3G3 16gb and just upgraded to 4.3.3. Tried activating bluetooth to use Personal Hotspot for my laptop. But the iphone keep searching for devices thou my laptop can detect the phone. Does anyone know how to solve this?

I'm using 3G3 16gb and just upgraded to 4.3.3. Tried activating bluetooth to use Personal Hotspot for my laptop. But the iphone keep searching for devices thou my laptop can detect the phone. Does anyone know how to solve this?

Hi NWL1,
Thanks for the question. If I understand correctly, the iPhone won't update and is stuck. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Thanks for using Apple Support Communities.
Have a great day,
Mario

My iphone wont play certain songs that i bought from itunes on my phone, it just skips songs. Does anyone know how to fix this?

My iphone wont play certain songs that i bought from itunes on my phone, it just skips songs. Does anyone know how to fix this?

So i fixed it by converting each song to a AAC File or whatever. Made a dulicate song but it works, just right click on the song and hit convert to aACC File. For one album I had to right click view in apple store and hit download on the songs that were skipping.

Hi, I hope someone can help.... When I open a new user account, which I want to set parental control on, the screen keeps freezing once the account is open. The wee rainbow circle appears and I can't do anything. Does anyone know how to fix this? Thanks

Hi, I hope someone can help.... When I open a new user account, which I want to set parental control on, the screen keeps freezing once the account is open. The wee rainbow circle appears and I can't do anything. Does anyone know how to fix this? Thanks

Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at the top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair. Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
Report any errors it found for Disk Repair, don't need the ones for Permissions Repair.
Try it again & see if anything changed, but have Activity Monitor open & Show All Processes & sorted on CPU%, also have Console open if we can... maybe not when switching, but we'll see.
Does this happen if you just try to create a new admin user???

Since upgrading to IOS 8.1.2, I cannot send/receive emails from either of my Apple or Verizon email accounts. Does anyone know how to fix this problem or how to go back to IOS 8.1.1?

Since upgrading to IOS 8.1.2 on my iPad3, I cannot send/receive emails from either of my Apple or Verizon email accounts. I confirmed that my internet connection is working. Does anyone know how to fix this problem or how to go back to IOS 8.1.1?

Hi Milrclan,
Thanks for contributing to the Apple Support Communities.
If you're not able to send or receive email from the mail accounts on your iPad after updating iOS, start with these troubleshooting tips:
Get help with Mail on iPhone, iPad, and iPod touch - Apple Support
Best Regards,
Jeremy

I keep getting the message "no volume available" when I hook my iPad up to my TV to watch netflix, does anyone know how to fix this?

I am trying to hook my iPad up to my TV so I can watch netflix on it, however, when i hook the AV cable up i get a message that says "no volume available." my iPad is not muted, does anyone know how to fix this problem?

Read this link and it may provide some help: https://discussions.apple.com/message/15460209#15460209

HT4623 I can't open videos on my linedancing magazine or cooperknob since the new update any one know how to fix this

Since the new update on my iPad I can't open videos on my linedancing magazine or cooperknob so to see dances being danced as this is one of my main things I use my iPad for so it is causing me a lot of bother

Hello there, Rosallind 1950.
The following Knowledge Base article offers some steps for troubleshooting the issue with your apps:
iOS: Troubleshooting apps purchased from the App Store
http://support.apple.com/kb/TS1702
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

I'm having a problem accessing Bupers Online using my CAC reader. I get an error that says safari can't establish a secure connection to the website. Does anyone know how to fix this?

I am having a problem accessing Bupers Online on OS X Mountain Lion. I get an error that says Safari cant establish a secure connection with Bupers Online. Does anyone have any tips to access Bupers?

I don't use CAC certificates, but since updating to 10.9.3, I too am getting the same error, BUT only with some HTTPS sites (e.g., https://webmail.pairlite.com), not all. Meanwhile, Firefox (was 12.0, now 29.0.1) connects with no issue.
I too have verified date/time is set automatically, checked for (and fixed) disk integrity errors and permissions, and rebooted, all to no avail.
Update:
Well...heck. Tried accessing the problematic site via the Guest account, and that WORKED. So...back to the drawing board.

I have somehow started getting bing instead of google as my search engine for my mac air. does anyone know how to remove this?

I have begun having bing as my search engine instead of google on my mac air. I have no idea how this happened and wish to remove it but am stumped. Has anyone had experience with this?

You may have installed the "Genieo/InstallMac" rootkit. The product is a fraud, and the developer knowingly distributes an uninstaller that doesn't work. I suggest the tedious procedure below to disable Genieo. This procedure may leave a few small files behind, but it will permanently deactivate the rootkit (as long as you never reinstall it.)
Malware is constantly changing to get around the defenses against it. The instructions in this comment are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
Back up all data. You must know how to restore from a backup even if the system becomes unbootable. If you don't know how to do that, or if you don't have any backups, stop here and ask for guidance.
Step 1
In the Applications folder, there should be an item named "Genieo". Select it and open the Finder Info window. If it shows that the Version is less than 2.0, download and install the current version from the genieo.com website. This may seem paradoxical, since the goal is to remove it, but you'll be saving yourself some trouble as well as the risk of putting the system in an unusable state.
There should be another application in the same folder named "Uninstall Genieo". After updating Genieo, if necessary, launch "Uninstall Genieo" and follow the prompts to remove the "newspaper-style home page." Restart the computer.
This step does not completely inactivate Genieo.
Step 2
Don't take this step unless you completed Step 1, including the restart, without any error messages. If you couldn't complete Step 1, stop here and ask for instructions.
Triple-click anywhere in the line below on this page to select it:
/Library/Frameworks/GenieoExtra.framework
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.
If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
A folder should open with an item named "GenieoExtra.framework" selected. Move that item to the Trash. You'll be prompted for your administrator password.
Move each of these items to the Trash in the same way:
/Library/LaunchAgents/com.genieo.completer.update.plist
/Library/LaunchAgents/com.genieo.engine.plist
/Library/LaunchAgents/com.genieoinnovation.macextension.plist
/Library/LaunchDaemons/com.genieoinnovation.macextension.client.plist
/Library/PrivilegedHelperTools/com.genieoinnovation.macextension.client
/usr/lib/libgenkit.dylib/usr/lib/libgenkitsa.dylib
/usr/lib/libimckit.dylib
/usr/lib/libimckitsa.dylib~/Library/Application Support/com.genieoinnovation.Installer~/Library/LaunchAgents/com.genieo.completer.download.plist
~/Library/LaunchAgents/com.genieo.completer.update.plist
If there are other items with a name that includes "Genieo" or "genieo" alongside any of those listed above, move them as well. There's no need to restart after each one. Some of these items will be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
Restart and empty the Trash. Don't try to empty the Trash until you have restarted.
Step 3
From the Safari menu bar, select
Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including ones called "Genieo" or "Omnibar," and any that have the word "Spigot" or "InstallMac" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
Your web browser(s) should now be working, and you should be able to reset the home page and search engine. If not, stop here and post your results.
Make sure you don't repeat the mistake that led you to install this software. Chances are you got it from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad has a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If youever download a file that isn't obviously what you expected, delete it immediately.
You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that the Genieo developer has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing, has not done so, even though it's aware of the problem. It must be said that this failure of oversight is inexcusable and has seriously compromised the value of Gatekeeper and the Developer ID program. You cannot rely on Gatekeeper alone to protect you from harmful software.
Finally, be forewarned that when Genieo is mentioned on this site, the developer sometimes shows up under the name "Genieo support." If that happens, don't believe anything he says, but feel free to tell him what you think of his scam.

I've gotten myself into the FRENCH iStore and don't know how to get back to the one in the USA. Does anyone know how to do this?

I wanted to buy a song from Midnight in Paris but couldn't get it in the USA, so got into the French ITunes Store. I got there and now can't get back to the USA iTunes store because (1) I don't know how to speak French and (2) I have no clue how to get back. Can someone help me?

Hi. Try this: From the iTunes Store front page, scroll to the bottom of the page. In the bottom left corner there should be a flag, in this case the French flag, click it and you 'll be presented with a screen to select the correct country.
Stedman

I can't get anything to print from my ipad mini since I got the new update. Does anyone know how to remedy this situation? Thanks.

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