I can't get Facetime to work
I cant get Facetime to work. When someone calls me it says call failed. I have used it in the past successfully.
Apple has released a document which is reported to address the recent FaceTime issue.
http://support.apple.com/kb/TS5419
Similar Messages
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My ipad has a different email address than my iPhone, both are mine but I can only get FaceTime to work on my iPhone but seem unable to change the email address in that field
If the basics (restart, reset, restore from backup, restore as new) don't work, you'll need to bring the phone to Apple for evaluation
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I can't get FaceTime to work since maverick update
I can't get facetime to work since Maverick update just won't go past sing in and sometimes won't sing in ! Anyone got an answer please?
Try to turn your computer clear off and be sure you check Software Update again, and Always turn your computer clear OFF afterward and then RESTART and see how that works out for you.
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I can't get FaceTime to work, yes I have wi-fi.
i can not get FaceTime to work, yes it's on, yes my account and e-mail match, wi-Fi is on and full strength.
HELP.
< Edited by Host >Just because you have the wifi signal strength bars, doesn't guarantee you're actually on wifi. Can you open a website in Safari? Can you download an App from the App Store? If you can't, you're not on wifi.
Did you set up facetime using your Apple ID, not necessary your email address? -
I have an IPhone 4S and I can't get FaceTime to work.
What am I doing wrong??????FaceTime uses Wi-Fi and recipient must also have FaceTime and on Wi-Fi.
Also FaceTime sever could be down. -
I have a macbook (year 2009) operating system 10.6.8... I can not get facetime (formerly called ichat...) to work? Anyone else having this problem/ know how to fix it?
ThanksUpdate to FT 1.0.5 i had the same problem until i updated
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I can't get facetime to work on my macbook air, wifi connection is fast HELP
Hi Everyone,
I have a brand new MacBook Air, iphone4 and ipad2.
I cant get facetime to work, it keeps saying:
could not sign in. please check your network connection and try again.
Firstly MBook air is sitting above my modem, and i have rediciously fast interent speeds.
I have tried different apple id's nothing works.. I need this thing to work as Im trying to call my wife overseas.
HELP please1. System Preferences > Flash Player > Advanced > Delete All
Press the "Delete All" button
Install Adobe Flash Player.
http://get.adobe.com/flashplayer/
Follow the prompts.
Quit Safari.
Restart computer. Relaunch Safari.
2. Allow Plug-ins
Safari > Preferences > Security
Internet Plug-ins > "Allow plug-ins"
Enable it.
Press " Manage Website Settings" button for more options. -
Can't get face time to work. Know the username and password are right. Asks me to sign in...verifying... And then goes back to sign in...
One thing that worked for me:
launched Message app which uses the same backend as Facetime. If it launches, click on the video. May display a Error Dialog. Call AppleCare and give them the number displayed. This will give them the needed info to check your AppleID account for the messaging servers
For some reason FaceTime did not display this error, yet once I gave the Support person the number it was fixed in just a minute.
YMMV -
Can't get face time to work
Using FaceTime http://support.apple.com/kb/ht4319http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/http://www.apple.com/ca/ios/messages/
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Set Up Alert Sounds
http://www.quepublishing.com/articles/article.aspx?p=1873027&seqNum=3http://www.quepublishing.com/articles/article.aspx?p=1873027&seqNum=3
Extra FaceTime IDs
http://tinyurl.com/k683gr4http://tinyurl.com/k683gr4
Troubleshooting Messages
http://support.apple.com/kb/TS2755http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htmhttp://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Fix Can’t Sign Into FaceTime or iMessage iOS 7
http://ipadtutr.com/fix-login-facetime-imessage-ios-7/http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970http://support.apple.com/kb/TS3970
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90https://discussions.apple.com/thread/4649373?tstart=90
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.htmlhttp://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457#19087457https://discussions.apple.com/message/19087457#19087457
How to watch FaceTime calls on the big screen with Apple TV
http://www.imore.com/daily-tip-ios-5-airplay-mirroring-facetimehttp://www.imore.com/daily-tip-ios-5-airplay-mirroring-facetime
Send an iMessage as a Text Message Instead with a Quick Tap & Hold
http://osxdaily.com/2012/11/18/send-imessage-as-text-message/http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.htmlhttp://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
How to Receive SMS Messages on an iPad
http://yourbusiness.azcentral.com/receive-sms-messages-ipad-16776.htmlhttp://yourbusiness.azcentral.com/receive-sms-messages-ipad-16776.html
Apps for Texting http://appadvice.com/appguides/show/apps-for-textinghttp://appadvice.com/appguides/show/apps-for-texting
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/http://www.apple.com/support/systemstatus/
Cheers, Tom -
I can't get facetime to work on my iphone4 and it was working?
facetime stopped working on my iphone what can i do to fix it?
http://support.apple.com/kb/ht4319
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I can't get My Face Time App for my Macbook to connect. It works with my iPhone so I know my Wifi is working properly. From veiwing the ratings at the App store this is a commmon problem. Wondering if there is anything I can or should do?
I can't get My Face Time App for my Macbook to connect. It works with my iPhone so I know my Wifi is working properly. From veiwing the ratings at the App store this is a commmon problem. Wondering if there is anything I can or should do?
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Can't get FaceTime to work on my iPad
I have wifi and a data plan. I added the contact with iPhone number from his iPad. Always says he is not available. Any ideas.
Goto settings>FaceTime register with your apple ID goto settings>general>restrictions check that FaceTime,camera switched on goto>settings>general>date&time make sure it is set to automatically on hope this helps FaceTime only works on wifi so the other person u wish to talk has 2b on wifi
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HT204408 I can not get facetime to work on Mac
I can log into store and icloud but when trying to start facetime on Mac I get a "can not verify email address". I have used it successfully in the past
This happened to me too but after I had read various messages on this forum I went into system preferences/date and time and unclicked the set date and time automatically. For some reason the preferences on facetime were no longer greyed out and facetime worked again! Hope this helps
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Can not get FaceTime to work in Lion
FaceTime does not connect to server under Lion.
I did face (no pun intended) the same issue and I think I've found the culprit(s).
Like in any good conspiracy theory, there's always agents provocateurs to seek out and vanquish.
I have replied in one other thread about it already, but cannot find which one now.
So here it is again:
Look in all active/open accounts in your computer if there is any other communication or notification app or program running in your computer such as:
1- Skype
2- iChat
3- MS Messenger
4- Yahoo Messenger
5- Growl
6- etc.
How can you find them all if you have other accounts opened beside yours? Answer is - use 'Activity Monitor' app for the endeavor. Either find it in the 'Launcher' 'Utilities' group or in the 'Finder' 'Applications + Utilities' folder. Run 'Activity Monitor' and select 'All Processes' from the drop down menu on the top right end of the application's window. Then, click on the 'Process Name' title bar column to sort them all alphabetically. Scroll up and down until you find them all and click the red icon 'Quit' to terminate each and every one. The one caveat is that applications running outside of your account will require an adminstrator's approval, but I do assume you are the owner and therefore the official administrator.
Once the relatively short task of terminating all Facetime's competitors is complete, then go ahead and start Facetime now. It may take a longer time to start this time and you'll see the video camera's green light going off maybe for the first time ever.
By no means I do guarantee this procedure will work a 100% with everyone, because there are so many other probable causes to the problem that this advice simpy won't apply to at all. But, if it happens to work or not for you, then please consider replying with your results and comments so we can continue investigating and experimenting with more effective workarounds.
If it worked for you, then the next step will be to seek and eliminate all of these applications from running at startup or sign on while logging into your account, but that's a whole different procedure altogether which I rather forego at the moment until someone request it.
Good luck then! -
Hi, I just recently both my iPhone 6 while in Dubai and when I got home to Malta I realised FaceTime doesn't work. I have done a software reset but it didn't change anything. Is there another way round this and why are they not informing people that it's banned there so this can happen.
FaceTime is banned from phones made for the Dubai market. There is no way to add it.
Pete
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