I can't get my new 7th gen nano to sync to my exsisting itunes. It keeps saying the ipod is not detected.

I can't get my new 7th gen nano to sync to my exsisting itunes. It keeps saying the ipod is not detected.

If youre like me, I have so many Apple devices, I always move things over manually rather than remember what to sync and what not to sync........ There’s an option to UNCHECK sync on any device if that helps you in ITUNES.
On any device, like your phone, in ITUNES you can check the option for manual vs. automatically sync.

Similar Messages

  • I get the message Ipod detected but could not identify when i plugged in my new 7th gen Nano. Tried troubleshooting steps with no luck. Tried plugging in my old iPod and i get the same message.

    I get the message "Ipod detected but could not identify"when I plugged in my new 7th gen nano. Tried troubleshooting steps with no luck, Treid plugging in my old iPod that worked fine and I get the same message.

    Tried troubleshooting steps with no luck
    Doublechecking. Have you also tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

  • Whenever I try to sync my iPod Touch 5th gen with iTunes I get an error message saying "The iPod "*****" could not be synced because the sync session failed to start". Is there any way I can fix this?

    Whenever I try to sync my iPod Touch 5th gen with iTunes I get an error message saying "The iPod "*****" could not be synced because the sync session failed to start". Is there any way I can fix this?

    B-rock, thanks for posting the above.  I actually have the same issue, running Windows XP and I don't have that backup location, \Application Data\Apple Computer\MobileSync\Backup\.  When I go to Documents and Settings\(username)\ there's a AppData folder followed by:\LocalLow\DataMngr\ .
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  • New 7th gen nano with Windows 8

    I purchased a new 7th gen nano and iTunes will not recognize it.  I have followed all the steps in support but it still won't work.  Any ideas of what else to try?

    Hi there  - I've spoken with Apple and here is their response (worked for me) - Windows 8.1 user, 7th generation nano. You need to uninstall not only iTunes, but also (in this order):
    1) iTunes
    2) Apple Software Update
    3) Apple Mobile Device Support
    4) Bonjour
    5) Apple Application Support
    Then you restart your computer.
    Then you install the latest version of iTunes (which will reinstall all those things you uninstalled).
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  • When I connect my iPod nano 7th gen. to my computer and open itunes, there is a message that says the iPod could not be detected. Does anybody know how to fix this issue?

    When I connect my iPod nano 7th gen. to my computer and open itunes, there is a message that says the iPod could not be detected. Does anybody know how to fix this issue?

    1. Update iTunes to the latest version. Plug in your iPod. If iTunes still can't recognize it, then in iTunes in the top left corner click help> run diagnostics. On the box that comes up, check the last two things. Click next and it should identify your iPod.
    2. Click on your windows start menu. Type in "services". Click on it and when it pops up, on the bottom of it click on "standard". Now Scroll down to find "Apple Mobile Device" Right click it when you see it and click on "Start". When it has started, close iTunes and replug in your iPod and it should show up.
    3. Check the USB cable
    4. Verify that Apple Mobile Device Support is installed
    5. Restart the Apple Mobile Device Service and verify that the Apple Mobile Device USB Driver is installed.
    6. If you just want to add some photos, songs and movies from computer to your devices, you can use an iTunes alternative to do the job.
    7. Check for third-party software conflicts.

  • I keep getting an error message that says "the ipod cannot not be synced""an unknown error occured (13019).

    I keep getting an error message that says "the ipod cannot not be synced""an unknown error occured (13019). I am trying to put albums on to my ipod by dragging and dropping. I have it set to manually manage music and videos. The albums appear in the music section under Devices, but they don't appear on my actual ipod.
    I have never had any problems doing this before, only in the last few days.

    I am having the exact same issue as you are with my iPod nano. This started happening the same day after I updated the iPod software, so I wonder if it is a bug within the software that Apple needs to resolve. I dragged 3 playlists of new music from my iTunes over to my iPod and sometime while it was trying to add those songs, the error 13019 popped up. Another note, which may not be related at all, was that iTunes told me at some point during this process (I believe before the error notification, but I'm not sure and that may be helpful to know) that I did not have enough room on the iPod to copy all of the songs, but it would copy as many as it could. What is curious, like in your situation, is now all the songs it supposedly copied appear to be on the iPod under the Device->iPod->Music label in iTunes when it is plugged into my computer, the playlists in question are also showing up there, and it does indeed say my memory is full under the iPod's general tab in iTunes. However, when going through my actual iPod when it is not plugged in, none of those songs or playlists are anywhere to be found.
    Anyways, all the established solutions to the 13019 error do not apply to this situation, as my iPod has always been set to manually managed so "unchecking" the Sync Music option under the Music tab of the iPod and rechecking it will not work because it was never checked in the first place.  And voice memos are obviously not applicable since we are not talking about an iPhone failing to sync music.
    Unless anyone can provide a new solution here, I may just have to take my computer and iPod up to the genius bar. Any suggestions would be appreciated.

  • I cannot play music from my itunes library.  I keep getting an itunes message that says, "The song could not be used because the original file could not be found."  Is there a fix for this?  Thank you.

    I cannot play music from my itunes library.  I keep getting an itunes message that says, “The song could not be used because the original file could not be found.”  Is there a fix for this?  Has this happened to anyone else?  Is there a fix for this?  Thank you.

    Hello Turintest2,
    I am having a similar problem.  I have over 4000 songs giving me this error.  I certainily don't want to go in one by one and find them.  I know you wrote a script for Windows but I am a Mac user.  Is there a fix for me?  Here is the info on where the song is currently (used by doing the get info)
    Here's a shot of my preferences:
    Just FYI, I know that apparently iTunes is looking for this music in the trash.  However, if I go here:
    Then I find the music there as well.  (Which is where it is in my preferences.)
    Please help!  I don't want to have to go through over 4000 songs and update them one by one.

  • Hi my harman kardon ms 100 dock system speaker won't connect to my iphone4 anymore, keeps say the device is not supported anymore,why, plz can u give a solution

    Hi my harman kardon speaker dock ssytem wont connect to my iphone 4 anymore, keeps saying the device is not supported any more why!, plz can anyone give me a solution to it!

    Hi my harman kardon speaker dock ssytem wont connect to my iphone 4 anymore, keeps saying the device is not supported any more why!, plz can anyone give me a solution to it!

  • HT1420 i can not access my account when i try to sign into itunes. it keeps saying the itunes store is temporarily unavialable,but i can sign into the apple website.

    i cannot access my itunes account when i try to sign into itunes. it keeps saying the itunes store is temporarily unavailable, but i can sign into the apple website.

    That means you have to sign into/view your account and review you account and make sure you have a valid payment method specified in your account.

  • My new 7th gen NANO cannot be connected on either my Windows 7 or VISTA PCs. I have updated to ensure I have the latest iTunes version. When connecting I did not get the setup screens but the NANO assumed the identity of an older IPod. I have reset

    I am having problems setting up a new 7th gen IPod NAN or both my Windows 7 and Windows Vista PCs. When first connecting I did not get the setup screens and cannot sync existing media. The NANO assumed the name of a previously installed IPod touch and resetting does not clear this name. I have tried uninstalling and reinstalling iTunes.updating driver software and resetting the NANO without any success

    Purchased as new at Best Buy. As far as I know it was noever formatted prior to my purchase

  • OSX requirements for new 7th gen Nano?

    I bought a new iPod Nano using the the system requirements listed on Apples home page as a guide. It states 'OSX10.6.8 or later' and 'iTunes 10.7 or later'.
    I have an older iMac and can not upgrade my OS past 10.6.8. I also have iTunes 11.4 and don't think I can go any higher with iTunes &  OSX 10.6.8
    The potential problem is in the Apple Nano manual. In system requirements is states 'OSX10.7.5 or later' and "iTunes 12.1.1 or later'
    I spoke with Apple tech today and they said the manual was new (Sept. 2014) and they list higher OSX and iTunes system requirements but only because it was a newer manual??? WHAT!
    If the Nano STILL only requires OSX 10.6.8 or higher then why does it now list a newer OX10.7.5? The person in Apple support could not answer that question. She thought it should work, but it will be rather difficult to return to Best Buy after removing the OEM packaging and trying to transfer music from iTunes on my iMac.
    I know this iMac is getting old and will replace it at some point with a new OS, but don't want to buy a new computer just to load music onto a $150 music player!

    Thanks, deggie.........
    I did use the Apple online store for my info and based my buying decision on this info, correct or not. I then got into the manual to get familiar with the Nano features and saw these conflicting minimum requirements for both OSX as well as iTunes versions.
    I bought it from Best Buy, not the Apple store, and I have a feeling they might not be as easy to deal with for a return of a open / used iPod Nano that didn't work for me.
    Hopefully the Apple Stores info is accurate and I will have no OSX or iTunes issues.
    If anyone IS using OSX 10.6.8 & iTunes 11.4 with their 7th gen Nano I'd love to hear that!

  • Can't get my new iphone4(3rd iphone) to sync

    Can't get my new Verizon iphone4(3rd iphone) to sync info from my 2nd iphone (ATT), it only synced to my 1st iphone(ATT) from 2009.  How do I add the info from my stolen iphone #2 synced through itunes on my Mac in early May 2011 just before it got stolen?

    Did you try everything here:
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
    Does iTunes on other computers see the iDevices?

  • Has anyone got 7th gen nano recognized by Windows 8 and itunes

    Has anyone anywhere got I tunes and Windows 8 to recognize and accept  the new 7th gen Ipod Nano. Microsoft says it is not compatible. Bought new nano, threw away the box like an idiot, and now have something that doesn't work. I've tried the lists.

    Hi monte951,
    If you are having issues with your iPod Nano not being recognized by iTunes on your Windows machine, you may find the following article helpful:
    iPod not recognized in My Computer and in iTunes for Windows
    http://support.apple.com/kb/ts1369
    Regards,
    - Brenden

  • Trying to set up brand new iPod shuffle (4th gen) in iTunes, but it says "The iPod software update server could not be contacted."

    I just bought a 4th generation iPod shuffle from the store.  At the end of the iPod set-up in iTunes, whenever I click "done" a message pops up that says, "The iPod software update server could not be contacted."

    Hello, curieuse. 
    Thank you for visiting Apple Support Communities.
    Here are the steps that I would recommend going through when receiving this error.
    iTunes for Windows: iTunes can't contact the iPhone, iPad, or iPod software update server
    http://support.apple.com/kb/ts1814
    Cheers,
    Jason H.

  • Can someone tell me for sure if the Nike  footpod works with the new 7th gen nano?

    I know that the nano can work by affixing to your hip and using the inbuilt sensor. I also realize that is not as accurate.
    I am wanting to specifically know does the new iPod nano sync with the Nike + footpod sensor - and recieve data from that. I've seen a couple of reports that it doesnt. I've seen a couple of reports that it does. The manual is useless. The reviews that says it does, says the sensor is now built into the ipod nano to recieve the data from the footpod wirelessly.
    Thanks for someone telling me for sure one way or another. I want to get one to run with, but I want to use the footpod and heartrate sensor.

    Yes it does. This is from the user manual:
    http://manuals.info.apple.com/en_US/ipod_nano_user_guide.pdf
    I found this on page 54.
    You can also use iPod nano with a Nike+ sensor or a Bluetooth heart rate monitor. Set up Bluetooth fitness devices in Fitness (see Setting Fitness preferences on page 34).

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