I can't hear other party (sometimes) with my new 4s

With my new iPhone 4s, I sometimes have this happen: The phone acts like it makes a connection, but I don't hear the recipient phone ringing. The counter starts on my phone like it made a connection but I can't hear the other person. When I finally do make a good connection, the other person says that they heard me but I couldn't hear them. This never happened with my previous iphone 3G. I would say this happens about one-fourth of the time. Do I have a hardware problem or is this AT&T?
Update: just found this thread: https://discussions.apple.com/thread/3404857
Looks like a lot of people are having this problem with the 4S, and not just with AT&T.
Apple, I think we have a problem here.
Message was edited by: dfuerpo

Hello,
Actually, what they told you is accurate. BIS accounts are what enable additional services (including Personal email). BIS accounts are all managed by the carriers. One BB, as defined by it's unique PIN, can have only one BIS account on one carrier in the world. If a BIS account exists somewhere else for a specific BB, then a carrier cannot create another account for it. That is the way it works. One of the reasons is of course to prevent the use of stolen items. That's not the only reason, but it's all irrelevant...if a BIS account exists somewhere for that BB, VZW cannot create one for it.
What you need to do is to contact the seller and hope they are reputable. They need to contact their carrier and have that BIS account shut down. Only then might VZW be able to create a BIS account for you.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
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