I can't install photoshop CC as it asked me for a serial number but i do not know where to find that information, it was not in the initial email

i just payed for the photoshop service but cant download it, its asking me for a serial number but i cant find it anywhere? not in the email or by 'my products and services" ???

It sound like you have CC installed. Try using menu Help>Sign in ... To activate your subscription. Use the Adobe user id and Password your subscription is associated with.
You can sign in to Adobe.com find the My products and services link click on it and see your subscription listed there.

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I tries to upgrade from 3.6.10 to 4.0 and a message appears stating that it can be opened on this server how do I get back to 3.6.10 your web site says I am running 3.6.10 but I don't know where to find that Icon

How do I find 3.6.10 in my computer with all my favorites etc

C:\Users\<user>\AppData\Local\Mozilla\Firefox\Profiles\xuab2q88.default is the location of the cache folder for your default profile. If the updates folder isn't there then it looks that Firefox hasn't downloaded an update.
You can download the full version from http://www.mozilla.com/firefox/all.html
Delete the Firefox program folder: C:\Program Files\Mozilla Firefox
That will remove all Firefox program files in case some are locked or protected by security software.<br />
That should allow you to install a full version of Firefox 3.6.10
Your Firefox profile data is stored elsewhere and won't be affected.

I had a code to get logics pro for free and after it installed its asking me for a serial number does anyone know what to do from here.

I had a code to get logics pro for free and after it installed its asking me for a serial number but it never gave me one to put in, it just started downloading and then asked me. Does anyone know what to do from here.

I really don't think that is anywhere near on track.
Most likely the trial version was installed earlier, is that correct?

I've just migrated my Logic Pro 9.1.8 to a new Mac because my old computer crashed. They are asking for a serial number, but I don't have the install disks anymore. Is there someplace in the software itself that I can find the serial number?

I've just migrated my Logic Pro 9.1.8 to a new Mac because my old computer crashed. They are asking for a serial number, but I don't have the install disks anymore. Is there someplace in the software itself that I can find the serial number?

Please stop making multiple posts on the same subject.. This is the third thread you have created in a short space of time asking the same question.
Please read the answers given in this thread you posted...
https://discussions.apple.com/thread/5311324?tstart=0

I have the Photoshop Photography Program and every time I try open Photoshop CC it asks me for a Serial Number. It keeps saying my trial period has ended. How can I get this working since Adobe doesn't issue Serial Numbers for CC.

I have the Photoshop Photography Program and now every time I try open Photoshop CC it asks me for a Serial Number. It keeps saying my trial period has ended. How can I get this working since Adobe doesn't issue Serial Numbers for CC.

Jodie84,
I have just checked your account and found that you indeed have bought a Creative Cloud for Teams subscription but you have assigned the single seat to another user hence you ( If you are using your own Adobe ID ) are getting the trial error message.
Two options : Either reassign the seat to your self or add an additional seat and invite your self in the same Team.
Cheers,
Kartikay Sharma

I installed photoshop cs6 in my new computer and when it asks me for my serial number I write it but it wont accept it

I installed photoshop cs6 in my new computer and when it asks me for my serial number I write it but it wont accept it

There are two steps when entering a serial number:
When you enter it in the 24-digit field, you should see a green checkmark. If you see a red x, you may have mis-typed the number, as Ben pointed out, it could be for a suite instead of a standalone product.
If it takes the number and installs, then activation is the next step. If it fails to activate, you may have exceeded your activations or the number might have been retired.
In that case, contact Customer Care with proof of purchase.
Contact Customer Care

Why I can't install Flash Builder 4.6 with a Master Collection Serial Number?

Hi all,
downloaded Flash builder 4.6, i had a Master collection 5.5 suite which includes (obviously) Flash Builder 4.5,1.
I found that I can’t install the 4.6 version with the serial number of the Master Collection.
The Adobe support told me thet I can’t install the single packet but I can upgrade the entire suite of (probably) six months when the 6.0 version will becomes available.
I feel cheated.
I spent a lot of money to buy and upgrade the entire suite and now I can’t upgrade Flash Builder only.
Can you help me?
If there is not a solution I think I'll nerver upgrade the suite anymore, I'will port all of my mobile code in Objective-C and "tanti saluti".

Deeptika's answer is very helpful.
Now, this is how I activated the FB 4.6, using theMaster Collection CS 5.5 serial number:
1.- Uninstalled Flash Builder 4.5 from the MC (Select the 'Delete preferencies'- checkbox).
2.- Deleted and cleaned all program's cache with CCleaner.
3.- Installed Flash Builder 4.6 in TRIAL MODE, and -IMPORTANT!- Be sure that you are selecting the SAME LANGUAGE on wich you installed your Master Collection!!
(I had some troubles because I didn't remember that I installed the MC with "Español", and I tried to install FB 4.6 in "Español (Latinoamerica)").
4.- After a reboot of my PC, I opened Flash Builder 4.6.
5.- It asked me for a serial number, I had to wrote down my Master Collection's serial number.
6.- I was happy because my FB 4.6 serial number was accepted, (after three unsuccesful attempts because of the wrong language installation).
So, everything is about languages.
In the last case, maybe you should uninstall your entire Master Collection (including Flash Builder 4.5) and then reinstall it (without FB 4.5). Then install FB 4.6.
Yep, this is a little annoying, but now I can use the Flash Builder 4.6. It worth the work.
Let us now if you could install your FB 4.6 succesfuly.
Regards!

I already have installed Ai, Lr an Id, but when I try to use it the software says that the Proof period is over, and then ask me for a Serial Number of 6 digits. otherwise It offers to me to purchase a new subscription. BUT I ALREADY PAY 2 MONTH of THIS P

I already have installed Ai, Lr an Id, but when I try to use it the software says that the Proof period is over, and then ask me for a Serial Number of 6 digits.
otherwise It offers to me to purchase a new subscription. BUT I ALREADY PAY 2 MONTH of THIS PLAN!!!!!!
I want to USE the products….CAN YOU HELP ME????
regards,
Leticia
There aren´t an email, a phone number, a chat or a place to find helpful. I live in Argentina, where I can find a solve to my problem?

Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
If no
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
If you really want to cancel, You need Adobe support to cancel a subscription
-start here https://forums.adobe.com/thread/1703848
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
--and two links which may provide more details, if the above links don't help you
-http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

I used a third party programme called Mackeeper UGHHH,it moved loads of files to the trash now i do not know where they originally came from or belong!! the put back option is in grey??how can i manually put these files back where they belong?SO upset!!

I used a third party programme called Mackeeper UGHHH SOOO Stupid i know,it moved loads of files to the trash now i do not know where they originally came from or belong!! the put back option is in grey??and will not work even when i highlight one by one!!
how can i manually put these files back where they belong?
i know i should have used time machine but i have not set it up and its too late for that now
i have been researching and racking my brain on how to put these folders and contents of them back to where they once were all of the contents of the folder are still in tact AND i have not emptied my trash,my programmes and some of my apps are not working properly now...i use my computer alot for making music and things are jumbled up now...
is there anyone out there who knows the answer to my prayers on how to go about putting these folders/files back to where they came from to restore functionality to my mac..Yes and thank u if u were going to tell me i HAVE un installed mackeeper...A very sad and upset Mac user!! Cheers Shane

hello there thank u so much for ur reply!! ok i uninstalled mackeeper now and the put back option is still in grey im so confused...i tried restarting my computer like u said and put back still in grey??!! the files that are in my trash are everything from Accounts,address book plug-ins,address book,adobe,aim.........then stuff like apple,Audio,....to caches color pickers,colors,com.apple.TCC,to DVD player to facebook,google to ilifemedia browser to itunes to keychains to movie effects,preferences printers to skype...my Native instruments files BUT not all of them my garage band but not all of it...it seriously looks like my whole library is in the trash i tried to put things back where i THINK they belong and it just added the item or folder under where i thought it went and didnt restore functionality to for instance google chrome and all my book marks are there....they seem to be only certain things from my library that would have added some functionality to apps and programmes like my garageband is missing stuff photobooth wont work so on.......kinda looks a bit like this thats only the half of it!! Cheers shane!!!

I have purchased the creative cloud complete for my company yet i can still only download trial versions as it asks me for a serial number when i only have the email invite. please advise

i have purchased the creative cloud complete for my company yet i can still only download trial versions as it asks me for a serial number when i only have the email invite. please advise

Sign in, activation, or connection errors | CS5.5 and later
Mylenium

I have just purchased a subscription of Acrobat XI Pro, which I installed in my computer a long time ago, when I first tried it. Alas, I cannot open the application, which keeps asking me for a serial number I have not yet received. What the hell is going

I have just purchased a subscription of Acrobat XI Pro, which I installed in my computer a long time ago, when I first tried it. Alas, I cannot open the application, which keeps asking me for a serial number I have not yet received. What the hell is going on?

[discussion moved to Acrobat Installation & Update Issues forum.]

Aperture running in Mountain Lion. Now when I start Aperture it asks me for a Serial Number . Where can I find this as it was a download and I have no packaging?

I recently purchased Aperture from App store and this was running fine until I upgraded to Mountain Lion. Now when I start Aperture it asks me for a Serial Number . Where can I find this as it was a download and I have no packaging?

I also have this problem! Mine is also not from the App Store. I had purchased Aperture 1, then upgrades for both version 2 and version 3. It's annoying as it is, but I also have to enter my previous serial number as well since it was an upgrade.
Following this thread in the hopes that someone will have a solution.

Hi, I did the 30-day trial of indesign, now I bought the student package and when installing it they ask me for my serial number and I didn't get any.. please help!!!

Hi, I did the 30-day trial of indesign, now I bought the student package and when installing it they ask me for my serial number and I didn't get any.. please help!!!

We have received your payment - thank you! For your information are the details of the order here:
Ordering information:
Creative Cloud membership Photo Student and Teacher Edition (one-year)
74.00 DKK per. month
Order number[Removed by moderator]
18.50 DKK charges
Total payment today:
92.50 DKK

How to you install a 2011 version of Photoshop in a newer pc? Have my serial number but it's not working.

Chat was open 24 hours 7 days a week but closed when I asked for help.
I didn't come here to play with the emoji's.

Can you explain a little regarding what happens when you try?
Error "The serial number is not valid for this product" | Creative Suite
http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html

Need to download installation file for photoshop elements again (formatted computer) and I have serial number but download file not appearing in my downloads/orders section of account anymore.

Hi all I needed to format my computer and so need to reinstall photoshop elements which I purchased online. The serial number is in my account but not the installation file to download.. so can't find file to install anywhere and the email address I received from adobe in first place is no longer in use it appears ([email protected])
Thanks,
M

You can download from here.
Choose the correct version what you have.
Photoshop Elements: 12 |11, 10 | 9,8,7

I can't install photoshop CC as it asked me for a serial number but i do not know where to find that information, it was not in the initial email

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