I have just purchased a subscription of Acrobat XI Pro, which I installed in my computer a long time ago, when I first tried it. Alas, I cannot open the application, which keeps asking me for a serial number I have not yet received. What the hell is going
I have just purchased a subscription of Acrobat XI Pro, which I installed in my computer a long time ago, when I first tried it. Alas, I cannot open the application, which keeps asking me for a serial number I have not yet received. What the hell is going on?
[discussion moved to Acrobat Installation & Update Issues forum.]
Similar Messages
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I have just purchased a subscription of Acrobat XI Pro, I have not received instruction on how to download
Hi adenolaadeleye,
Please refer the KB doc link mentioned below as this will help you out:
Acrobat XI Subscription | Download and install
Let me know if you need further assistance.
Regards,
Anubha -
Lightroom CC It keeps asking me for a serial number
I dl lightroom through the CC on my mac. I pay for the photography offer (Lr and Ps for 12€/month) but when I open Lightroom It keeps asking me for a serial number. I checked, I pay every month, no pb with my credit card...
See if any of this helps:
http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html -
wassup
Branching this to a separate discussion.
Idontextistyt were you previously able to utilize your Creative Cloud Membership or have you always been prompted to enter a serial number? Also which operating system are you using? Finally are you on a managed network? -
Why is the free trial asking me for a serial number?
I have tried installing Photoshop CC and the Creative Suite for the free trial and it keeps asking me for a serial number. Do I receive one through email? How do I get the free trial?
Sign in, activation, or connection errors | CS5.5 and later
Adobe trial software expired early
Mylenium -
I have the Photoshop Photography Program and now every time I try open Photoshop CC it asks me for a Serial Number. It keeps saying my trial period has ended. How can I get this working since Adobe doesn't issue Serial Numbers for CC.
Jodie84,
I have just checked your account and found that you indeed have bought a Creative Cloud for Teams subscription but you have assigned the single seat to another user hence you ( If you are using your own Adobe ID ) are getting the trial error message.
Two options : Either reassign the seat to your self or add an additional seat and invite your self in the same Team.
Cheers,
Kartikay Sharma -
I purchased LR just over a year ago, has been working fine until I tried to open the app this evening and it's now asking me for my serial number. There is also no past records of product purchase in my CC account. Has anyone had this problem before and how can I fix it as I am now back on a 30 day trial.
Have you subscribed to the creative cloud photography package?
If you have, does Lightroom show as being available to install from the CC application manager?
Did you update your Lightroom just before this problem started?
What operating system? -
I just purchased, downloaded and installed LR6. It's asking for a serial number, and I haven't received one. What do I do now? Thanks!
Hi there
Please sign into your Adobe account to find the serial number - Find your serial number quickly
Thanks
Bev -
My Adobe XI trial expired I paid for a month to month subscription on MArch 13, 2015 but I could not activate it. The prompt is asking me for a serial number (which I wouldnt have since I downloaded the trial from the website. How do I activate it with my Adobe ID? "activate with Adobe ID" is not an option on my screen. It only asks me for the serial number.
uninstall your acrobat XI.
if win os clean, Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs
then dl the desktop cc app and use it to install your subscription acrobat XI, Creative Cloud Help | Creative Cloud for desktop -
I have downloaded After Effects via the creative cloud, however it still asks me for a serial number, and I cannot log in to the licencing site.
Please helpJodie84,
I have just checked your account and found that you indeed have bought a Creative Cloud for Teams subscription but you have assigned the single seat to another user hence you ( If you are using your own Adobe ID ) are getting the trial error message.
Two options : Either reassign the seat to your self or add an additional seat and invite your self in the same Team.
Cheers,
Kartikay Sharma -
i just payed for the photoshop service but cant download it, its asking me for a serial number but i cant find it anywhere? not in the email or by 'my products and services" ???
It sound like you have CC installed. Try using menu Help>Sign in ... To activate your subscription. Use the Adobe user id and Password your subscription is associated with.
You can sign in to Adobe.com find the My products and services link click on it and see your subscription listed there. -
Every time I start Logic Express it asks me for my serial number. What do I do????
Like I said in the header,
Every time I start Logic Express 9.1.3 it asks me for my serial number. What do I do????
I have a MacBook Pro MacOS 10.6.7.
ErikIt looks like I delete the ProAppsSystemID... I'll try it, thanks Erik!
LOL!
I could use a verification - just in case I forgot something.
Erik -
I just purchased a subscription to acrobat, but I can not edit a document I need
I just purchased a subscription to acrobat, but I can not edit a document I need
Hi there,
Welcome to the Community!
Did you receive the order confirmation e-mail? Have you installed Acrobat XI professional? if yes then open a PDF in that software and edit from the right or else check the account for the order completion.
Thanks!
Ankit -
I had a code to get logics pro for free and after it installed its asking me for a serial number but it never gave me one to put in, it just started downloading and then asked me. Does anyone know what to do from here.
I really don't think that is anywhere near on track.
Most likely the trial version was installed earlier, is that correct? -
Why is Logic pro (downloaded from mac app store) asking me for a serial number?
I recently bought this mac and haven't had any previous downloads on it. I've managed to download and install logic pro as well as the 2GB "essential" add-on. As I clicked to download the additional 19GB of extras it asked me for a serial number that it says would be on my packaging. I obviously don't have this. I quit logic and tried to open it again and it is asking me for the serial number just to get into logic. Really stuck on this one.
It's compatible. Note that there's an App Store (for iPhones, iPads and iPods touch) and a Mac App Store (for Macs, available since Mac OS X 10.6.6). Just open the Mac App Store and purchase Logic Pro 9
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