I have purchased the creative cloud complete for my company yet i can still only download trial versions as it asks me for a serial number when i only have the email invite. please advise
i have purchased the creative cloud complete for my company yet i can still only download trial versions as it asks me for a serial number when i only have the email invite. please advise
Sign in, activation, or connection errors | CS5.5 and later
Mylenium
Similar Messages
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I am downloading the Creative Cloud desktop app on my Mac, and it starts to download but just stalls in the process and doesn't get any closer to finishing. Anyone have any suggestions. I've restarted my computer multiple times and restarted the download, but to no avail.
uninstall anything cc that's already installed, clean (Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6) and the reinstall, Adobe: Creative, marketing, and document management solutions
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I purchased Photoshop elements and it downloaded in Pc and I have a mac. I downloaded the trial version of mac and put in my serial number but it doesn't recognize it. what to do.?
Get a refund from where you bought and buy the correct version
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I have a CC student membership for one year, but I can only download trial versions of for example illustrator and indesign (30 days). How do I solve this problem?
If there is no billing issue,
Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM
If you use Photoshop at all, you may need to install the latest update to resolve this issue. See this blog post for more information:
http://blogs.adobe.com/crawlspace/2013/01/photoshop-13-0-413-1-2-updat es-now-available.html
If you do not have Photoshop, then try the solution that others have mentioned previously:
Open the Adobe Application Manager (AAM).
If applicable, let AAM complete any automatic updates and restart itself.
Sign in with your Adobe ID. (Optionally, you can close AAM at this point.)
Open a CS6 application (e.g. InDesign CC).
If prompted (e.g. you get the trial screen), click "License This Software" and sign in with your Adobe ID.
Refer to: Re: Top Ten Questions About Creative Cloud
creative cloud software says my free trial has expired, but I have a paid subscription
Regards
Rajshree -
I'm being asked to provide a serial number when I try to access Illustrator after downloading it to my desktop. Where would I get a serial number?
Normally you would get a serial number when you purchase the software. Which version are you asking about?
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Can I install photoshop trial version on student computer lab for teaching student ?.
can I install photoshop trial version on student computer lab for teaching student ?
or school need to buy a license.I don't see that anything would stop you installing the trial, though it is not for that and the license might forbid it, not sure. But the trial lasts 30 days and cannot be extended or repeated. You are expected to buy software used in teaching, though there may be academic discounts.
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I recently upgraded to windows 8.1. I downloaded elements 7 to new computer and entered my serial number when requested but Adobe says the number they gave me is incorrect. What is going on?
You might be using the wrong number. Try chat for some help:
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC ) -
I just install a brand new lightroom 5 in my computer. But when I open its icon, it asked to buy a serial number. I already have a serial number. How can I proceed?
There should be an option to enter the serial number you have, either in that dialog box or from the "help" menu "Lightroom Registration".
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Downloaded trial version but install asks for serial number. How do I get around this step?
The serial number is on the page that the download link was on: 1139-1001-3886-4854-1284-1828
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I downloaded Trial version of Photoshop CS 6 - Now it has expired , i don't have serial key . Is there any way I still can use Photoshop Cs 6 ?
What csuebele said, or download and install it as a trial on a different computer.
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I have purchase a Creative Cloud Membership yet my programs have expired trials?
I have purchased the Creative Cloud and my photoshop, illustrator and indesign are all telling me that my trial has expired.
What trial? I have paid to have creative cloud for a year?! Please help.Sign in, activation, or connection errors | CS5.5 and later
Mylenium -
Why can't I download the Creative Cloud with my Chromebook?
Chrome OS is a Linux derivative. Desktop apps require Windows or Mac OSX. As it stands, you need a different computer or cancel your plan.
Mylenium -
What programs does the creative cloud complete membership come with?
I'm just trying to find out specifically what programs come with the complete creative cloud membership for $49 a month. Every time I click on the link to view it on my computer it just takes me right to check out and I'd like to know what I'm getting before I purchase. I NEED to get Adobe Premier Pro over any other program so if it's not included in the complete package I'd need to know. Any help would be appreciated.
I NEED to get Adobe Premier Pro over any other program so if it's not included in the complete package I'd need to know.
It's included, but the standard disclaimer applies: If your system does not meet the system requirements, it won't even show up for install. More than anything else check that on the product page and possibly verify it by installing CC as a trial version.
Mylenium -
When I have a choice of apps for download, it given me a select few for full download, but about 6 others will only download as a trial. I've attempted to follow the online instructions for solving this, but the online instructions don't seem to fit the problem.
Catastrophic please see Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html for information on how to resolve the connection error preventing the applications from authorizing your membership.
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I have purchased a Creative Cloud Photographers Plan. Troubles with serial numbers.
After the purchase, how can I activate the downloaded copy of Photoshop? I haven't received any serial number. Thank you!
follow solution 2 here, CC desktop lists applications as "Up to Date" when not installed
and
Rename the SLStore to SLStore.old from this Location
Windows:
C:\ProgramData\Adobe
Mac:
/Library/Application Support/Adobe
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