I can't open the software download for UniversalBrowser from Canon

I just bought a Canon VIXIA HFR400 and to transfer mp4's to my computer I need to instal UniversalBrowser but it goes to open and then doesn't each time I click on it to instal. Is there something I'm doing wrong?

What version of Photoshop are you running?  You will need at CS5, CS6, CC or CC2014.  Each version needs a different ACR-plug-in to open files from that camera.
If you are on CS4 or earlier, you'll need to upgrade—or, in the alternative; look for, download, instal, launch and run the free, stand-alone DNG Converter 8.6 on each file of raw NEF files to convert them to raw DNGs first so you can open them in your version of Photoshop and ACR plug-in higher than 2.4.

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