I can't print directly on a specific tray (forcing the manual tray)

Question

Hi all
I would like to print a report directly on the printer. The printer is installed on the server and is configured with the manual tray (tray 1).
It's OK via a page test since the driver (ie. general's tag).
It's not OK since a forms via :
- rp2rro.rp2rro_run_product
or
- run_report_object.
Exemple with rp2rro.rp2rro_run_product :
PROCEDURE O$Run_Report ( P_MODULE_NAME varchar2, P_IMP_TOUT in varchar2 ) IS
Param_Id ParamList;
Begin
Param_Id := Get_Parameter_List('Param_Id');     
Add_Parameter(Param_Id,'PARAMFORM',TEXT_PARAMETER,'NO');
Add_Parameter(Param_Id,'P_IS_OFFRE',TEXT_PARAMETER,to_char(:bp_offre.is_offre));
Add_Parameter(Param_Id,'P_IMP_TOUT',TEXT_PARAMETER,P_IMP_TOUT);
rp2rro.setDesformat('pdf');
rp2rro.SetDesName('AKOFFRE');
rp2rro.SetDestype('printer');
rp2rro.setReportsServer(:Global.report_serveur);
rp2rro.rp2rro_run_product(REPORTS,P_MODULE_NAME,SYNCHRONOUS,RUNTIME,FILESYSTEM,Param_Id, NULL);     
End;
The page is correctly and directly printing on the printer AKOFFRE, but it's the default's tray which is using.
Help me please !

Answer 1

Hi evelia,
Welcome to the Support Communities!
The first thing I would suggest is to shut down your computer and turn off your printer.  Then do the reverse -- turn the printer on first, then your computer.  If the issue still persists:
Check to make sure there are no jobs waiting to be printed. (Apple Menu > System Preferences > Printers & Scanners)
Troubleshooting printer issues in OS X
http://support.apple.com/kb/ts3147
If all else fails, reset the printing system and install the printer again:
OS X Mavericks: Reset the printing system
http://support.apple.com/kb/PH14141
I hope this information helps ....
- Judy