After an automatic update yesterday, I can only print email (Outlook Express 6) headers but the messages do not print. I now have Firefox 3.6.22.

After an automatic update recently, I can only print email (Outlook Express 6) headers but the messages do not print. I now have Firefox 3.6.22.

Thanks John for the suggestion. I was finally able to dwonload the newest drivers today when I signed on. Seems like if you let one day go by Software Update will look at your version of the driver and will finally let you download the newest. That did not help. Nothing but communication errors. It would not even let me load the the new driver as it would no longer ever see the printer.
Yesterday, for further explanation, I was working at the computer when I heard the printer chime a few times. When I looked over the green light, which normally signals it is receiving a file to print, was flashing away. I was doing nothing and I finally had to turn it off. I spoke with another techie friend who is a big Mac user and has the same printer and he suggested it may be the USB circuit. This printer has been on for 5 years with a few days off. We have concluded the circuits are past their useful life and I will soon send the printer to be recycled somewhere. A new printer is on the way as I need this device.
Again, thank you for your suggestion and I will mark this solved due to mechanical failure.

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After an automatic update yesterday, I can only print email (Outlook Express 6) headers but the messages do not print

After an automatic update yesterday, I started having problems printing emails from Outlook Express 6. The headers (e.g. To, From, Subject) print, but the messages do not print.

Try the Firefox SafeMode to see how it works there. 
''A troubleshooting mode, which disables most Add-ons.'' 
''(If you're not using it, switch to the Default Theme.)''
* You can open the Firefox 4/5/6/7 SafeMode by holding the '''Shft''' key when you use the Firefox desktop or Start menu shortcut.
* Or use the Help menu item, click on '''Restart with Add-ons Disabled...''' while Firefox is running. 
''Don't select anything right now, just use "Continue in SafeMode."''
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shft key) to open it again.''
If it is good in the Firefox SafeMode, your problem is probably caused by an extension, and you need to figure out which one. 
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes

Firefox does not start up after an automatic update. Every time i try to open it, it just prompts the Mozilla Crash Reporter.

Firefox does not start up after an automatic update. Every time i try to open it, it just prompts the Mozilla Crash Reporter.
''Add-ons: {972ce4c6-7e08-4474-a285-3208198ce6fd}:3.6.10
BuildID: 20100914125854
CrashTime: 1290192405
EMCheckCompatibility: true
FramePoisonBase: 00000000f0de0000
FramePoisonSize: 65536
InstallTime: 1287124738
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 422
StartupTime: 1290192405
Theme: classic/1.0
Throttleable: 1
Vendor: Mozilla
Version: 3.6.10
This report also contains technical information about the state of the application when it crashed.''
Same thing happens when i click restart.
No difference when i run it in Safe mode. And it won't let me create a new profile either. Is there anyway else i can extract my bookmarks? This is driving me crazy!

Did the crash reporter send any crash reports? 
You can see the crash reports in this folder:
"C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Crash Reports"
See: http://kb.mozillazine.org/Breakpad
See also [[Firefox crashes when you open it]]
Create a new profile as a test to check if your current profile is causing the problems. 
See [[Basic Troubleshooting#Make_a_new_profile|Basic Troubleshooting: Make a new profile]] 
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" 
If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files) 
See http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox 
If that still causes the same problem then do a clean reinstall and remove the Firefox program folder.
* Download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
* Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
* Don't remove personal data when uninstalling.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
See:
* http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

HT201210 How can i stop loosing all my videos, music, pics etc after an IOS update? PLEASE can somebody help me as i've lost everthing the last time i proceeded with this update so this time my mam thought she was doing the right thing by updating my phon

How can i stop loosing all my videos, music, pics etc after an IOS update? PLEASE can somebody help me as i've lost everthing the last time i proceeded with this update so this time my mam thought she was doing the right thing by updating my phone!! :C

everything should be on your computer.
If you do as you should and make sure that everything is on your computer, then you should lose nothing.

I rented a movie and it downloaded but the movie skips and i can hear the words but the picture does not? and now the movie is gone from the library and i only rented it an hour ago? what do i do?

I rented a movie and it downloaded but the movie skips and i can hear the words but the picture does not? and now the movie is gone from the library and i only rented it an hour ago? what do i do?

I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

I have a 3G iphone. I just tried to download the new itunes and lost all my itunes I had. I tried to transfer them from my computer but can't. How can I and what do I do to get the ones I bought before and now have lost.

I have a 3G iphone. I just tried to download the new itunes and lost all my itunes I had. I tried to transfer them from my computer but can't. How can I and what do I do to get the ones I bought before and now have lost.

It has always been very basic to always maintain a backup copy of your computer.
Use your backup copy to put everything back.
If for some reason you have failed to maintain a backup ( not good), then you can transfer itunes purchases from an ipod/iphone/ipad: File>Transfer Purchases

Yosemite is locking my keyboard! When I start or retrieve a document the mouse will operate and I can highlight a word in Word but the keyboard will not type. I have had this start since the very first opening after updating.

I open a document to edit in Word 2013 (which shows as Word 2008) and try to save the document as a different one. The optical mouse on my MacBook Pro operates normally. Then I make the corrections as try "Save As". The screen opens and I can navigate to the folder and press "Open". I give it a name and the summary page opens to the text lines and I try to give it a new title. The keyboard does not respond and I have to cancel. I have automatic updates on and I get no update messages from Apple of Microsoft.
Anyone else havng same issues? This misspelled word will not correct by using the old method of right clicking and getting suggested corrections. it highlights but will not correct nor can I place the cursor on the exact place in the word (between the V and the n) to insert the missing "i".

Microsoft released Office for Mac 2011 update 14.4.5 for Yosemite compatibility. They are not motivated to do so for Office for Mac 2008, as it is an unsupported, end-of-life product.
Can you work through the process you described on another person's MBP with Office for Mac 2011 update 14.4.5 installed to determine if the problem you encountered is reproducible there?

After the download the IOS 8 , in the Iphone 5c , i can't open my Messages in the whatsapp ( the app opens but the conversation do not ) . What i have to do ?

After dowload the IOS 8 , i can't open the messages in the whatsapp. The app opens but the conversations do not ...

yeah i plugged in my iphone to my computer and itunes does not even notice that i plugged it in.

I have Adobe Reader X. I can open a pdf on my Windows PC but the contents will not display.

I have Adobe Reader X. I can open a pdf on my Windows PC but the contents of the file will not display.

Download and run the Adobe Cleaner to completely remove Reader
Download and run the Offline Installer to reinstall

I have a new ipad2, also an ipad1, with a gateway laptop. I have wireless router with windstream. Able to access my wireless connection on ipad1 and laptop, but can't on ipad2. Will say connected, but get message saying not connected to internet on Safari

I got an ipad 2 today. Already have an ipad 1 and gateway laptop. Have wireless internet with windstream. I have internet connection on ipad 1 and laptop, but can't connect to internet on ipad2. It says i'm connected, but when accessing Safari, it says not connected to internet. Tried unplugging router and resetting already, still not working. Thanks for the help.

Thank you for your response.
I did try turning off the firewall, and reducing all the security levels to a minimum (under Control Panel>Internet Options). Also, I'm using a direct cable from my m/c to the Airport Extreme. But nothing helps. Due to the usage pattern in my family, using the MacBook for configuring the network is not optimal, hence my struggle to do it on my Windows desktop. But if that is the only way to go I suppose I'll have to.
Subsequent to posting my query, I discovered that Apple had not singled me out, and many others with a Win OS face this problem, too. I would have thought Apple would do a proper job of testing before putting up the Windows version of Airport Utlity on their site.
But thanks again. Much appreciate it.

HT201210 the speaker on my phone broke, the apple sent me home with new iphone5 but ios6 operating sys. he told me to update the ios7 first then backup my personal info onto phone but the phone will not restore and now I get an error code3 overtime. up to

Can't restore my new iphone 5 because i was told to update it to ios7 before backing up my info on it and now I just get error code 3 on restoring it

You should restore from the back up so you can get the info back on your device. Then, what you can do is import those pictures to your computer.
At that point, you'll want to restore again as new possibly, then once your phone is as new, use iTunes to sync those picture from your computer back to your phone.
As far as contacts, do you know if those were ever backed up to iCloud? If so, all you should need to do is sign in with you iCloud account.

TS4009 my ipad says that it can not be backed up due to not enough stroage avalible but the message is not going. it is not even allowing me to press anything else. What should i do?

My ipad says "this ipad can not be abacked up becasue there is not enough i cloud storeage avaliable. You can manage your storeage in settings"
i am clicking on settings but it is not working. the whole thing is frozen, and i can not do anything with the ipad.
what should i do. Is there any way to delete the information stored. Stop the storeage through a computer or delete my icloud account?
regards
Madiha

A reset should help. Tap and hold the Home button and the On/Off button at the same time for approximately 10-15 seconds, until the Apple logo reappears. When the logo appears, release both buttons and await restart. No content will be affected.

HT5624 I can't download any apps on my iphone. The message is that I don't have ios 7.0.

Am I going to bea able to down load the apps?

If the app's description in the app store says it supports iOS 7 only then you cannot install it on your phone if your phone doesn't have iOS 7.

TS1627 I can receive my mail on my iPod and iPhone, but the messages are not coming into my macbook pro.

When I set up my two email accounts on my new mac, I was receiving mail just fine, and I could check it on any of my 3 devices, and view read or unread between the devices. Now no mail is getting through to my laptop. Any ideas??

Hello annasus77,
Thank you for using Apple Support Communities.
For more information, take a look at:
OS X Mail: Troubleshooting sending and receiving email messages
http://support.apple.com/kb/ts3276
Have a nice day,
Mario

I can download a song to my mp3 player but the song does not play

when i download the song it wiil not play but it is on the playlist on my mp3

OK.
Not sure why you are in the itunes forum.
Your issue is with your MP3 player. Go to their support page.
Itunes syncs with Apple devices. It has little or nothing to do with other players.
Does your MP3 player support the file type of the song that your downloaded?

After an automatic update yesterday, I can only print email (Outlook Express 6) headers but the messages do not print. I now have Firefox 3.6.22.

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