I can't purchase anything. It tells me to contact iTunes support. What am I supposed to do?
I am playing Zynga Poker and need to buy chips. When I do I get a message that the transaction was not completed and to contact iTunes support. I don't know what this means nor do I know what to do. Can someone help me?
Click here and request assistance.
(78989)
Similar Messages
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I cant buy anything they tell me to contact iTunes support
I can't buy anything, they tell me to contact iTunes support.
These are user-to-user forums, you can contact iTunes support via this page and ask them why you are getting the message, : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then possibly Purchases, Billing & Redemption
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When I try to make in-app purchases it tells me to contact iTunes support, what should I do?
Contact iTunes support, as directed:
http://www.apple.com/support/itunes/ -
I am trying to purchase gems in the game Dragonvale. When I complete the purchase there is an error that I can notco Pete the in app purchase. I need to contact iTunes support or try later. Any ideas?
It means exactly what it says.
You can either try again later to see if it works or you can contact itunes support. -
When trying to purchase bingo credit it wont allow me and refer me to check itunes support for this purchase...i dont owe money i have itunes credit available ..please help..;
)i also cant connect to itunes or download fany apps? please dont send me to the apple support pages . the info there is useless. its not a wifi connection problem or the router. my friend has the same ipad and is using the same wifi connection and he has not problems with downloading apps. sometimes i can get into the app store and then it starts to download and thenit says it cant. i,ve searched all the forum and no one has given me an answer. please help. i tried the trouble shooting page to and it was no use.
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Why does my ipod tell me to contact itunes support
So i recently changed my apple id. And i redeemed some gift cards but everytime i try to purchase something it tells me to contact itunes support to complete a transactiong. How do i fix this? :(
Apple - Support - iTunes - Contact Us
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After i redeemed my itunes gift card, i can't purchase anything in the app store or itunes store. When i press purchase, the security questions page will pop up and after you answered all questions it will force restart my iphone. Can anyone help me?
Hi godfest,
Welcome to the Support Communities!
The articles below will get you connected with the iTunes Store Support. These folks can review your account with you:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/ht2727
Cheers,
- Judy -
I just purchased something and it tells me to contact iTunes support to complete the purchase?
I just purchased something and it tells me to contact iTunes support to complete the purchase?
These are user-to-user forums, you can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store
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when i purchase with visa card it tell me please contact itunes support to complete this transaction please help me
Many people are having this same problem. I myself was in touch with iTunes for over a week as well as with my bank (Capital One in this case). For Some reason iTunes has put your debit/credit cards into a "fraud mode". According to my bank representative people have been calling in for about 2 weeks about this, so you and I are not alone at all about this. For me I was able to buy anything as long as it was under $10.00, but anything above gave me the errors you are having. You need to contact your debit/credit card customer service numbers and first make sure that there is no "block" or "cap" on them for iTunes. Then ask them why it is being declined. They may ask you to verrify the city and or state which the iTunes store billing you is in, TELL THEM "CALIFORNIA". Then once you have done everything with the bank you need to contact iTunes Store which is only possible with email (or so Apple has told me), and have them reset the billing and and address information for your account. They will email you back saying that in 30 min...blah blah blah... Basically once they have responded log off from the iTunes store on every single apple device you have: iPhone, iPad, Apple TV, iTunes on your computers, all of them! Then log back in through your COMPUTER and enter all of your information again. This should sove your problem completely. It worked for me.... Good Luck!
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HT2693 I can't buy anything it says contact iTunes support what can I do now
I can't buy anything it says contact iTunes support what can I do now
You don't have much choice but to contact iTune Support.
http://www.apple.com/emea/support/itunes/ -
I'm trying to buy poker chips, but when i click purchase it tells me "Please contact iTunes support to complete this transaction" and i already entered my credit card in my account.
I go to itunes support for complete my transaction,but I dont know what I have to do after
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when i want to make an in app purchase it doesn't let me, it tells me to contact itunes support, why?
You need to do as requested...
Use this Link > Apple Support iTunes Store Contact -
when i try to purchase garagrband from the app store it tells me to contact itunes support...why is this
Have you considered doing exactly what it told you to do?
Contact itunes support -
I just purchased something and it tells me to contact iTunes support to complete the purchase? What does that mean? Please help.
It means exactly what it says.
You need to contact itunes support to complete your purchase. -
I am trying to buy some poker chips. But payment is not going thrue . It tells me to contact iTunes support . What can I do now
You can do exactly what it told you to do: contact itunes support
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Try to do a in app purchase for knights and dragon and it gets rejected tells me to contact iTunes support. I checked to see if restriction was on. And I have done many in app purchases before
Click here and ask the iTunes Store staff for assistance.
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