I can't seem to download Premiere CS6?

Hi there,
I am a CC member and today I realised that Encore isn't included in the apps. After speaking to a couple of Adobe staff, I was told if I uninstall Premiere Pro CC and the Cloud App, I would then be given the option to install the CS6 version of Premiere which includes Encore. I was told that if I clicked on the Premiere icon, I would be given the option to choose between CC and CS6. I have followed their instructions but cannot download from the site - nothing at all happens - and the Cloud app only gives me the option to download Premiere Pro CC.
Please can you help, I've spent most of the day on this...
Rob

I was told if I uninstall Premiere Pro CC and the Cloud App, I would then be given the option to install the CS6 version of Premiere which includes Encore.
No need to uninstall CC first. Just download Premiere Pro CS6 and you'll get Encore CS6.
Have you followed these steps?
http://helpx.adobe.com/encore/kb/encore-cs6-installed-cc.html
http://helpx.adobe.com/creative-cloud/kb/download-previous-versions-creative-applications. html

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