I can't turn off 2-step verification

I always need to enter answers to turn off  2-step verification by entering the answers to the questions that I never were asked when I made other purchases (that's why iam trying to turn it off). Any tips are appreciated. Thanks

The Best Alternatives for Security Questions and Rescue Mail
1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2.  Call Apple Support in your country: Customer Service: Contact Apple support.
3.  Rescue email address and how to reset Apple ID security questions.

Similar Messages

  • Trying to turn off two step verification but just stuck in an infinite loop

    So, I try to turn two step verification off, I go to manage my ID, to Security and choose Turn off Two Step...so far so good
    I am told that I have to choose three security questions, enter my DOB and provide a recovery email, then press Continue...still good
    A window pops up asking whether I am sure I want to turn it off, it warns me that I have to choose three questions and I am presented with two buttons, Cancel or Turn Off (That turn off button looks very tempting...so I click it)
    ...so...I am asked to provide three new questions, my DOB and a recovery email address....
    And repeat....and repeat...
    I have tried on different browsers...I have tried on two different Macs and on a Windows pc....
    Any help?

    eh?

  • Turn off 2 step auth. For App Store?

    I like protecting my Apple ID with 2 step authentication. I like that someone cant get in there and change major settings without using the 2step.
    However, I DONT want it to require it for every single app purchase.
    Is there a way to turn off 2-step authentication for app purchases, or at least turn it off for certain devices?
    I like the feature, I just dont need it for the app store.

    According to the following quote from Frequently asked questions about two-step verification for Apple ID - Apple Support you should not have to use it for every purchase -- only for a purchase from a new device. I have had 2-step turned on for quite a while but I don't make many purchases so I can't say that it is or isn't working as described in my case.
    It requires you to verify your identity using one of your devices before you can take any of these actions:
    Sign in to My Apple ID to manage your account
    Sign in to iCloud on a new device or at iCloud.com
    Make an iTunes, iBooks, or App Store purchase from a new device
    Get Apple ID related support from Apple

  • Unable to turn on two-step verification

    I thought that I had turned on two-step verification but when I check System Preferences > iCloud > Account Details > Security I see "Two-Step Verification: Off"
    So I go to My Apple ID > Password and Security but don't see any Two-Step Verification like I'm told to select at the Support site.
    I wonder if two-step verification actually is turned on but System Preferences > iCloud > Account Details > Security is wrong when it says it is off.  Any ideas?
    All my SW is up to date.

    On mine it correctly shows as being on at System Preferences > iCloud > Account Details etc (didn't even know I could see that there until I saw your post).
    Yu can try going to https://appleid.apple.com/ and click the "Manage your Apple ID" button. If 2 step is working it will ask for your password and then when you click the "Sign in" button it will ask you to choose a trusted device (for the code to be sent to allow you to complete the sign in).

  • I can't turn off my macbook pro not even force quit.it keeps restarting soon after i let go of button

    I can't turn off my macbook pro,not even when I try to force quit.Mid 2009 17 inch all the software up to date.Problem started 3 days ago and mac is slow to load when restarted.Please help

    Hi there nina777s,
    You may want to try resetting the PRAM and SMC on your Mac as an initial troubleshooting step. Take a look at the articles below for more information.
    About NVRAM and PRAM
    http://support.apple.com/kb/ht1379
    Intel-based Macs: Resetting the System Management Controller (SMC)
    http://support.apple.com/kb/ht3964
    -Griff W,

  • Last week I've install Mac OS X Mountain Lion and then after the installation finish my IMAC start up in verbose mode. How can I turn off this mode and start my IMAC normally. I've try to key in the code "sudo nvram boot-args=" in terminal also.

    Last week I've install Mac OS X Mountain Lion and then after the installation finish my IMAC start up in verbose mode. How can I turn off this mode and start my IMAC normally. I've try to key in the code "sudo nvram boot-args=" in terminal also.
    Thank you for all of your answer.

    I've seen it mentioned on here that a PRAM reset may solve it:
    Reset PRAM
    Shut down the computer.
    Locate the following keys on the keyboard: Command, Option, P and R.
    You will need to hold these keys down simultaneously in step 4.
    Turn on the computer.
    Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
    Hold the keys down until the computer restarts and you hear the startup sound for the second time.
    Release the keys.

  • I have a new iphone 5C. How can I turn off the passcode. It does not have 'Passcode' in settings - general -. Can anyone help please.

    I have a new iphone 5c.  How can I turn off the passcode. Unlike previous models it does not show Passcode under settings - general !!  Can anyone help?  Susie

    Thank you Chris.  Yes  I did know that but it was not clear how to turn it off.  All the forums visited said it was under general.  I have since found a site called iAnswerGuy which describes how to turn it off step by step. Thank you very much for coming back to me so quickly.  Susie

  • How can I turn off the LED light? It's constantly on.

    If anyone can give me some help, that would be tremendous. How can I turn off the LED light as it's contstantly turned on???

    If a reset does not work, then the next steps in user troubleshooting are restore from a backup and if that doesn't work, then restore as a new device. If that doesn't work, then you can make an appointment to take the device to the Apple store and have the hardware checked.
    If you live close to an Apple store, you could go there first, but they will probably ask if you have done a restore and would do one there, so make sure you have backed up and synced all of your data.

  • Can't turn off "Announce the time."

    I have a MacBook  2.4 GHz Intel Core 2 Duo, with 2 GB memory,  with 249.2 GB storage of which I've used only 45.69 GB .
    I recently uploaded Mavericks (OSX 10.9.4), and now have two problems.
    First:  I can't turn off "Announce the time."  I schedule my MacBook to automatically turn off at certain time and before that I will de-select "Announce the time"  but it won't turn off.  I've tried doing it multiple times.  I've tried to backdoor it via Notifications and ultimately did a "Repair Disk Permissions and verified my disk hoping that would help — to no avail.  The only way I can get it to work is if I completely shut down the computer and manually start up.  A simple Restart won't do; the computer has to be completely shut down for the setting to work.
    This seems to be a Mavericks problem.  I've never had this problem before.
    Second:  When my computer turns on (either manually or automatically) I have it set so the iTunes opens automatically with it.  The problem is that even though the screen has iTunes on it Finder is front of it like some kind of invisible film.  This prevents me from operating iTunes remotely  unless I go and manually click the screen to bring iTunes to the front.  How can I get it so iTunes is automatically "in front" when my computer starts up in the morning? 

    Boot into the Recovery Drive by holding down Command R when restarting.
    Run Repair Drive and Repair Permissions using Disk Utility in Recovery.
    Run Reset Home Directory Permissions and ACLs following steps described here **
    Restart
    Download and run the combo updater to refresh your OS X files.
    OS X Mavericks 10.9.4 Update (Combo)
    http://support.apple.com/kb/DL1755
    Open System Preferences > Users & Groups
    Login Items.
    Make sure iTunes is last in the list.
    Set the other applications to hide by checking box.
    **(Fair disclosure: NeedHelp4Mac is my site. I may receive some form of compensation, financial or otherwise, from my recommendation or link.)

  • I can not restore because I can not turn off Find my Iphone

    Hello,
    I'm using iphone 5 with ios 7. I just upgraded ios 7 today. after upgrade I realised that passcode was activated before upgrade I was not using that feature. I forgot my passcode so I got my phone disabled for a while. I searched the discussions and saw that I need to restore and then restore from back up to have the passcode to disable. When I try to restore my phone I got the below message:
    Find My iPhone must be turned off before “Jean” can be restored.
    Go to iCloud Settings on your iPhone and turn off Find My iPhone before restoring your iPhone.
    I can not turn off Find my Iphone because my phone locked and I forgot the passcode.
    Anyone can help?

    Follow the steps above to remove it from the account, but then
    "After the device has been removed from the account, turn it off by pressing and holding the Sleep/Wake button located on the top right side of the device. Then restart your device and proceed with device setup as you would normally. "
    See this tech note for the official statement:  http://support.apple.com/kb/TS4515

  • Can't turn off my iPhone 5

    suddenly i can't turn off my iPhone 5 
    when i slide the power off
    it just restart the phone automatically.  in the meantime system drain a lot of battery about 15% per hour.
    does anyone has any idea about this?

    Hi dilshanzeez,
    Welcome to the Support Communities!
    I would suggest following the steps below in order for this issue:
    Apple - Support - iPhone - iPhone Troubleshooting Assistant
    http://www.apple.com/support/iphone/assistant/phone/
    Cheers,
    - Judy

  • Can't turn off iphone 4s

    suddenly i can't turn off my iphone 4s. when i slide the power off bar, it just restart the phone automatically.  in the meantime system drain a lot of battery about 15% per hour. does anyone has any idea about this?

    The Basic Troubleshooting Steps are:
    Restart... Reset... Restore from Backup...  Restore as New...
    Restart / Reset
    http://support.apple.com/kb/ht1430
    Backing up, Updating and Restoring
    http://support.apple.com/kb/HT1414
    If you try all these Steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step... Be sure to make an appointment first...

  • Can't turn off multiple pages per sheet

    Can't turn off multiple pages per sheet - I used this option for one pdf document and now the settings are sticking.  I don't want to  always print 2 by 2.   I was able to set a Custom Multiple page to "1 by 1" but this seems silly. How do I get the default single page printing back?

    Hi dilshanzeez,
    Welcome to the Support Communities!
    I would suggest following the steps below in order for this issue:
    Apple - Support - iPhone - iPhone Troubleshooting Assistant
    http://www.apple.com/support/iphone/assistant/phone/
    Cheers,
    - Judy

  • Can't turn off computer because mail won't quit

    Can't turn off computer because mail interupts shut down. I can force quit, but nothing happens. literally.

    I'm also using Apple Mail with a POP account and Exchange as well.
    One easy thing to try first is to Rebuild the Mail boxes, choose each Inbox in sequence and go to the Mailbox Menu > Reubild
    Do this for the POP account Mailbox and the Exchange in that order. Try quitting Apple Mail and see what happens.
    Reading this also led me to do a Google Search on Apple Mail hang on quit. Which led me to this message in the Discussion Group:
    From Member: BDAqua
    First I'd backup your whole Mail folder. Try trashing this file first, then logout/in... /Users/YourUserName/Library/Preferences/com.apple.mail.plist If that doesn't work try the .plists in... 
    /Users/YourUserName/Library/Mail/
    So what you want to do to first backup your email is this:
    http://www.maclife.com/article/howtos/how_back_and_restore_mail_lion
    Follow the steps 1 & 2 to create backups of the mail boxes.
    Then go to the Desktop > Go Menu > (hold down Option Key) choose Library > Preferences > (look for com.apple.mail.plist) drag it to the trash
    Logout of your Mac, Log back in. Start Mail see if it hangs on quit
    If that fails o to the Desktop > Go Menu > (hold down Option Key) choose Library > Mail > MailData > (there are .plists in here to that could be causing issues). *WARNING: Make sure to have all your account settings written down in advance of trashing these .plists. You want everything written down in case you have type it ALL in again once these .plists are eliminated.

  • How can I turn off the phone saying "Call from" #/name when getting incoming call.

    How can I turn off the phone saying "Call from" #/name when getting incoming call before the ring tone starts?  I have a LG accolade

    I recommend checking your  prompts and alerts to turn this feature off. This may be you "Call Connect" or "Readout" alerts. Listed below are steps to update this feature. 
    With the flip open, press the Voice Command Key (on the left side of the phone).The Voice Commands feature has several settings which allow you to customize how you want to use it. Access Voice Commands, then press the Right Soft Key[Settings]. Your choices are below:
    -Confirm Choices--- Automatic/Always Confirm/ Never Confirm
    -Sensitivity--- Control the sensitivity as More Sensitive/ Automatic/Less Sensitive
    -Adapt Voice ---If the phone often asks you to repeat voice command,train the phone to recognize your voice patterns.Train Words/ Train Digits
    Prompts ---Mode/ Audio Playback/Timeout
    * For Mode, set Prompts/ Readout+ Alerts/ Readout/ Tones Only.
    * For Audio Playback, set Speakerphone or Earpiece.
    * For Timeout, set 5 seconds or 10seconds.

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