I can't update iWeb. Error message:  "The disk may be damaged or full, or you may not have sufficient access privileges." I had received a response that gave me the "best" FTP, it was one that gave each iweb user their own support person. Need info again

I keep getting an error message, sometimes the beginning part changes but it always ends with the quote above. I haven't had the time to work ont his in a few weeks, but weeks ago I got a response that indicated the "best" FTP to use, because they give each iweb user their own support person with whom the user can speal everytime, instead of getting as new person each call/email.
I am currently with 1&1.co.uk, which was recomnmended to me by a friend who is much more website intelligent than me: he designs websites for a living. They may very well be very good for someone who knows what they are doing, but they are not so good for me or for Apple users. Since I am paying every month for not being able to get updates published, I would be willing to pay for an FTP which would give me, a novice, resal Apple support. I also do not want to have to completely redesign my website or loose my website address, so I want to transfer the whole critter to a new FTP.
Thanks
Resolute Woman

Here's the hosting that gives you a personal support person...
http://www.iwebformusicians.com/iWeb/Website-Hosting.html
As for your problem, try the troubleshooting steps under "Fix iWeb" here...
http://www.iwebformusicians.com/iWeb/iWeb-Tips.html
Also check the files you are trying to upload - especially image files - for spaces or special characters in the file name.

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