I can't update my apps anymore it keeps saying I need a card to update them but when I put one in it says it has bin declined please can someone help me
Please help me
when you enter a credit card on the store, it will place a small authorization on the card to make sure it is valid ($1.00 USD). If there are not sufficient funds to cover the $1.00 authorization, the card will be declined, and you will not be able to use it.
Similar Messages
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When I try to update an App I am getting my old email address (which no longer works) and when I put in its password it says password or username is wrong. but it does not give me an option to put in my new user name. How can I correct this.
What you are getting is the AppleID (AppleID can be an email adress) used at the time of the purchase of this app. It is an identifiant allowing Apple to link your purchase to your account.
If you want to manage associated email, you can go at https://appleid.apple.com but the AppleID could never be modified.
I do not know if in your case, it is just that you no longer use your old email address or that you actually a 2 AppleID. In any case, you will have to remember the password related to the account used for your purchase. If you don't, just use the link above to try to retreive your password. -
Today I bought app call starsports app and now I can open app and email to starsports they say not for Canada I ask my refund but they ask me to go with iTunes support team...please can you refund my money back in my account
We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
Purchases are considered final, but you can try the 'report a problem' link to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
Today I bought app call starsports app and now I can open app and email to starsports they say not for Canada I ask my refund but they ask me to go with iTunes support team...please can you refund my money back in my account..
Welcome to the user to User Technical Support Forum provided by Apple.
For your issue.. Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
People cant hear me when they ring me or i ring them but when i put them on loudspeaker they can hear me :/ Help?!
Still sounds like the mic to me. There are 2 on an iPhone 4 one on the top of the phone one under, each has a separate task. Sounds to me like your top mic is on the blink.
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I am trying to install garage band onto my ipad but it says i need to be in ios7. but when i go to update my system it says I am upd to date (with ios 5). What do I do??
Download the current GarageBand version to a computer's iTunes library, go to the device, sign into the iTunes App Store with the Apple ID used to do that, and try downloading it from the list of previous purchases. If that doesn't work and you don't already have a copy of a compatible version, you can't.
(101177) -
It says in the corner of my itunes account that i still have money from my itunes card that i redeemed, but when i try to buy a song, the billing info. pops up. Why can't i use the money on my card?
It is simply asking you to verify your account info. Select None for the CC.
It will still pay with your gift card balance. -
I purchased an iTunes Card, and I have already an account: I've already used successful an iTunes card some days ago.
But now, when I try to use the code of this new card it says "error -1202" and "try later".
I've tried many times, but unseccessful.
How can I manage?
Thank you.It may be due to server stress, after all, it is the holidays and lots of people will be getting Macs, iPads, iPods, and iPhones as well as iTunes gift cards so it may just take a little waiting. Keep trying every day for 5 days, and if it doesn't work after that, contact the retailer you got it from or contact Apple. None of us here have any direct contact with Apple, so we won't be able to tell you an exact solution.
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help me
You need the correct Apple ID and password, there's no way around this. Try:
https://appleid.apple.com -
I cant unlock my ipod beciase there is a i cloud notification on top of it, but when i try to press 'ok' to the notifiaction it doesnt work. Then when i try to unlock my ipod or turn it off i cant because of the notifiaction.
Welcome to Apple Support Communities
Hold Sleep and Home buttons for 10 seconds until your device restarts, so you will be able to use the iPod touch again. Finally, open Settings > iCloud > Storage & Backup, and make a manual backup -
I got an iTunes card for a friend but when he goes to redeem it it says invalid
The javadoc of createImage() states that "The return value may be null if the component is not displayable."
Not sure, but it may be that you need to call init() after this.setVisible(true). -
I cannot do upgrades or buy apps as it keeps asking me to verfy my password by email but I cannot get Apple to send the email. I have tried repeatedly. Help please.
I seen this many times, and in just about all cases, it's the user resetting a different AppleID than what's being used for the iTunes account.
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i have an iphone 3gs and i can't load facebook because it says i need os 4.3 or higher but i have 4.2.1
If you're using an iPhone 3G, you can't use the current version of that application.
If you're using an iPhone 3GS, connect it to iTunes on a computer and update it.
(70098) -
I am unable to update my apps... in my purchases page it appears as "update", then a message tells me to log on with the Apple ID I purchased the app with... Well I have tried my two different accounts and neither one will work, can someone help ??
And is there any way to sync all my purchases and accounts to just have one... It is a bit stupid that you dont even get a list of something of what account you may of used, or some kind of hint, so you could log on to the right account. I am really stuck ...
Please Advise......You can't merge accounts. But you can check your purchase history:
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/HT2727
Also, what may seem stupid to you... may be a protection of privacy to others. -
Hi , I have an iPhone 5S and I have got a problem with the app store : iI can't update my apps , it is asking me to change frim the UK store to go to the french one , but i have already changed it and I am in the French one !! Help !
Have you tried signing out of your iTunes & App Store on your device and then back in again - Settings>iTunes & App Store, click on Apple ID, then on Sign Out. Then sign in again and see if it accepts the password.
If that doesn't resolve the issue, try resetting your device (nothing will be lost): Hold down the Home and Power buttons at the same time and continue to hold them down until the Apple appears (up to 30 seconds). Once the reset is complete, the Slide to Unlock screen will display. See if the problem is resolved.
Cheers,
GB
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