I cancelled the last version of Illustrator (cc 2014) from my folder "Applications" from my mac because it couldn't open, every time I've tryed to open an error message has appeared. And now I can't download it again because the Adobe Creative Cloud panel

can someone help me please?

lalirivero,
What happens if you restart the Creative Cloud application by quitting and relaunching it and if you run the Cleaner Tool, then try to reinstall?
http://www.adobe.com/support/contact/cscleanertool.html

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