I cannot complet a purchase on my " clash of the clans" app?? Any more? I have already made purchases on that app and now it says contact apple support? I can still buy songs with out a problem!
I cannot make a purchase on my " clashes of the clans " app? It says to contact apple support?
Click here and request assistance. That message means to contact the iTunes Store staff and not to post in these boards.
(96728)
Similar Messages
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HT2693 I can't buy anything it says contact iTunes support what can I do now
I can't buy anything it says contact iTunes support what can I do now
You don't have much choice but to contact iTune Support.
http://www.apple.com/emea/support/itunes/ -
I know my apple ID password but apple will not let me make any purchase without my security Questions, which I can not remember the answers to which is crazy as I have already made purchase and have £10 on my account still to be redeemed!! Please help
Account Security Team (AST)
Check the AppleCare number for your country here:
http://support.apple.com/kb/HE131
Call them up, and let them know you would like to be transferred to the Account Security Team.
HT5312: Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312 -
I'm trying to buy something and its saying contact apple support
I'm trying to buy something and its saying contact apple support
You need to contact the store support staff at: http://www.apple.com/emea/support/itunes/contact.html for help
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cant purchase magic stones in puzzles and dragon (always says contact itunes
Click here and request assistance. That message means to contact the iTunes Store staff and not to post in these boards.
(99801) -
I Need help, I bought the whole album for 7.99 and i only got 1 song. (it was the Pre-order.)
and i dont want to pay extra for 6.53$
I need help
P.S
i got the email but nothing would pop up.Contact iTunes
Apple - Support - iTunes - Contact Us -
How can i buy iphone5 with out contarct PLEASE,,...
theres people that are buying iphone 5 with out contract..can some one please help me how i can do that..??PLZ
The Online store in the USA does not YET have the OFF CONTRACT and unlocked price option for the iPhone5
Through it is expected to be about $599.00 plus taxes.
You may have to call your nearest Apple Store or
Call 1-800-MY-APPLE
For full details. -
Hello I was just asked to change my ID but not the password and tried to use the new ID with the old passwor and it's not working. I just need a little help.
Look, I understand I still need a card attached to the account. The problem is, it won't accept my card because I only have 87 cents in my bank account right now.
If I had known there would be so much trouble with the iTunes card, I would have just put the cash in my bank account in the morning instead of buying an iTunes card (I didn't expect the banks to be open on Thanksgiving of course).
Apple will only accept cards that have a balance. The balance is so small in my account that it won't accept it as a valid card.
I'm going to have to contact Apple anyway to reset the security questions. That's obvious. Your answers were not exactly helpful. You didn't tell me anything I don't already know, but thanks for trying to be helpful. -
HT204053 In clash of the clans I am unable to make in game purchases
What do I need to do?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them for heko (we are fellow users here on these forums, won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's a different problem ... ? -
Hi I need some help with pop up ads there everywhere in safari is there a anti phishing product i should install or settings that need to be changed I'm new to using apple and would love some help here.
There is no need to download anything to solve this problem.
You may have installed one or more of the common types of ad-injection malware. Follow the instructions on this Apple Support page to remove it. It's been reported that some variants of the "VSearch" malware block access to the page. If that happens, start in safe mode by holding down the shift key at the startup chime, then try again.
Back up all data before making any changes.
One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those. If Safari crashes on launch, skip that step and come back to it after you've done everything else.
If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, ask for further instructions.
Make sure you don't repeat the mistake that led you to install the malware. It may have come from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad would probably have included a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.
Malware is also found on websites that traffic in pirated content such as video. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow. Never install any software that you downloaded from a bittorrent, or that was downloaded by someone else from an unknown source.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates (OS X 10.10 or later)
or
Download updates automatically (OS X 10.9 or earlier)
if it's not already checked. -
Tyring to sign in to iTunes store viz windows XP...I get to entering my ID and PWD and then the message pops up "This Apple ID has not yet been used with the iTunes store...please review acct. info." HELP! I have cleared DNS, checked proper date & time and deleted SC folder from programs like support suggested--all to no avail.
The first part of the error is true - I haven't used the AppleID with the iTunes store.
Try here > Using an existing Apple ID with the iTunes Store and Mac App Store
received the upgrade code using this same AppleID, so I don't think I can use a different AppleID.
Correct.
It's clearly not a cookie issue..
As for cookies. Quit the App Store. Now open the Finder. From the Finder menu bar click Go > Go to Folder.
Type this exactly as you see it here: ~/Library/Cookies
Click Go the move the com.apple.appstore.plist file from the Cookies folder to the Trash.
Relaunch the App Store. -
i cant call apple support (or be called) and i didnt put a rescue email. is there any way i can get my security answers back?
Click here, fill out the form, and explain why you can't call. They wouldn't be security questions if they could be bypassed without verifying your identity.
(97085) -
i tryed many things but nothing worked i would just like the same download s and be done no money exchange just the two downloads
Refer tp this article:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519 -
I was just playing a ga,e and then I wanted to buy some coins for it nut it always said please contact ITunes !!! Help please
http://www.apple.com/support/itunes/
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Can i buy application with debit card
hi can i buy application with debit card
No problem is it's a Visa or Master Card debit card.
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