I cannot conect my appletv I put my ID and my password and a message appears telling that it is not correct, i cannot conect my appletv I put my ID and my password and a message appears telling that it is not correct

I bought a apple tv in USA and I live in Uruguay, I have my apple ID correct and when I put it in the tv and I put the password a message appears telling that the ID is not available in apple or the password is incorrect - the ID is not recognize. Both, my husband and I make two different ID and we get to the same message

And I am incorrect...
Have you ever changed your passcode?
Try again. Maybe a typo?

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TS4002 I bought iPad and I can not access, A message appears asking me account and password when i return to the person who I purchased it from him, he told me that he forgot the account and password I want a solution to the problem, because in this way I

I bought iPad and I can not access, A message appears asking me account and password when i return to the person who I purchased it from him, he told me that he forgot the account and password
I want a solution to the problem, because in this way I will not benefit from the iPad

There is no solution. You have to provide the ID and password. There is no way around it. If the person you bought it from can't provide it, return it and get your money back.

I used the wrong password for my belkin wifi. Now that I know the correct password I can not get pass the unable to connect or join message. I have turned off all the options such as wifi and join and also put my touch to sleep.. but nothing seems to work

I used the wrong password to join my new belkin wifi. Now that I have the correct password, I can not get the to the join screen with the space to type in the password. I continue to get the unable to join message. I have put the touch to sleep and I have turned on and off the wifi and join options on the Network screen page. Does anyone know how to get pass this block of the wrong password to a new page that will allow me to type in the correct password. I see there is a option that asks if I want to reset the network settings.. is that what I should do? and what does it erase when I do that? Thanks for any input anyone has.

Yes. Reset network settings. Head to Settings -> General -> Reset and tap Reset Network Settings.
B-rock

My iphone 3 keeps giving me the message that my password and username is not correct when i go into my mail. It was linked to my gmail account and had been working fine. All the sudden today it won't connect to my gmail account and this message appears

my phone has stopped connecting to my gmail account.When I click on the mail button it opens and the a message appears that says the user name and password for "imap.gmail.com" is incorrect. My information is correct under settings I have even deleted account and tried to re-set up my gmail account. Still nothing. It had been set up for months and working with no issues.

ATtempt to power off your device and power it back on, if that doesn't work reset all settings should resolve it for you

I cannot open my firefox broswer. The message box appeared that said a problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. Under that there are debug and close program buttons.

I cannot open my firefox broswer. The message box appeared that said a problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. Under that there are debug and close program buttons.

JackieMars71 I would recommend reviewing your installation log files to determine if there are any errors during the installation process. You can find information on how to locate and interpret your installation log files at Troubleshoot install issues with log files | CC - http://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html. You are welcome to post any specific errors you discover to this discussion.

Just updated my iphone. Now I can se I have two? iCloud accounts? One of them appears on my phone, and I have forgotten the password. When I try to add the other account, I get the message that this account is already added, but with the name of the first

Just updated my iphone. Now I can se I have two! iCloud accounts? One of them appears on my phone, and I have forgotten the password. When I try to add the other account, I get the message that this account is already added, but with the name of the first account where there is no available password. I have tried several times to reset the password, bun I don't get the information I need - I have no access to email. What can I do?

Hi, thanks for the suggestion. I have tried as you suggested, and when opening the "purchased" apps some have the icloud logo next to them, but I only have "OPEN" against "Find My iPhone". When opening it up, it goes through the same routine; needs to be updated before proceeding, and wouldn't update because I don't have IOS8.
Anything else I could try, or am I doomed!
All of your help is much appreciated, thanks

I am trying to remove the older version of iTunes but an error message appears saying that it cannot find the path to 'iTunes64.msi", and I tried the search option to find it on my computer but no such luck. Please help me

I am trying to remove the older version of iTunes but an error message appears saying that it cannot find the path to 'iTunes64.msi", and I tried the search option to find it on my computer but no such luck. Please help me

Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.

I downloaded the new iphoto to my macbook pro. Now when I open it, there is a message telling me that "your photo library is damaged or unreadable and cannot be opened. Please restore from a backup." What do I do I had 16,000 pictures.....PLEASE HELP!!!!!

I downloaded the new iphoto to my macbook pro. Now when I open it, there is a message telling me that "your photo library is damaged or unreadable and cannot be opened. Please restore from a backup." What do I do I had 16,000 pictures.....PLEASE HELP!!!!!

Try download iPhoto Library Manager and use its rebuild function. (In Library Manager it's the FIle -> Rebuild command)
This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.

HT1386 I've updated my 2007 MacBook to 10.6.8, and now my iPhone 3 (used as iPod) and iPhone 4 aren't recognized to be synced anymore or I get an error message telling me to update my phone to 11.1 or something. When I do that is appears to update and whe

I've updated my 2007 MacBook to 10.6.8, and now my iPhone 3 (used as iPod) and iPhone 4 aren't recognized to be synced anymore or I get an error message telling me to update my phone to 11.1 or something. When I do that is appears to update and when finished nothing appears to have updated.

It is possible one of the 10.6.8 updates may help:
Combo v1.1 (7/25/2011), 10.6.8 2013 Security Update 004, 2013-005 Java update.
Note, your machine is too old to use the latest Java from http://www.java.com/

I once created an account and changed meanwhile my Apple ID. Now, when trying to log in to iCloud, I get the message: "You are already logged in". I cannot get access to the account in the way, that, for example, the options appear on the right hand side.

I once created an account and changed meanwhile my Apple ID. Now, when trying to log in to iCloud, I get the message: "You are already logged in". I cannot get access to the account in the way, that, for example, the options appear on the right hand side.
What can I do?

Thank you, pvonk, but:
To be more precise: I am talking about the logging-in within the System Preferences on my iMac.
When trying to log in with the old ID, I get no access, i.e. it says "Try again"...-Trying the same with the new one gives me the result I mentioned in my first question...
Now I found out how to do it: I had to erase all accounts-then I could sign in with my Apple-ID. Thanks again.

I created a Group and put in all names and email addresses but cannot get the group to appear in an outgoing email message. What am I doing wrong?

I created a Group and put in all names and email addresses but cannot get the group to appear in an outgoing email message. What am I doing wrong?

This may help.
Can't connect to the iTunes Store
What happens whenyou try to connect? Error messages?

Why does Apple not give a list of error messages and possible solutions? I have the (-54) error continually that has suddenly appeared and cannot find a solution, even though other users seem to have the same problem.

Why does Apple not give a list of error messages and possible solutions? I have the (-54) error continually that has suddenly appeared and cannot find a solution, even though other users seem to have the same problem.

This is a user to user forum. Apple isn't here and won't answer you. You need to contact Apple directly. You can use the Contact button at the bottom of the screen.

HT1904 I just updated my IOS software and now I cannot update or purchase Apps. A message appears that I have to change my App Store from Nicaragua to the US. How do I do this?

I just updated my IOS software and now I cannot update or purchase Apps. A message appears that I have to change my App Store from Nicaragua to the US. How do I do this?

Change to Canadian App Store
1. Tap "Settings"
2. Tap "iTunes & App Stores"
3. Tap on your Apple ID
4.Tap "View Apple ID"
5. Enter your user name and password.
6. Tap "Country/Region."
7. Tap "Change Country/Region"
8. Select the country/region where you are located.
9. Tap "Done".
Note: If the change doesn't take effect, sign out of account and sign in again.

HT4528 I am trying to download free apps on my iphone4 and it keeps telling me that username or password is incorrect. I have gone through the process of changing password and I still get the message.

I am trying to download free apps on my iphone4 and it keeps telling me that forgot username or password. I have reset password and I still keep getting that message.

Try to take a look at the top right corner on iTunes. Does it say "Sign In" or "Apple ID" like [email protected]

I cannot download Mavericks. Every time the file download stops a message appears that says the file is damaged and cannot be used to install Mavericks. I delete the file, download again and the same message appears. What can I do?

I cannot download Mavericks. Every time the file download stops a message appears that says the file is damaged and cannot be used to install Mavericks. I delete the file, download again and the same message appears. What can I do?

I only have one video project that I ever published to iDisk. It didn't have any music or photo files attatched to it, just a few clips stitched together. I can play these clips right now in the Event Library (so I know the source files are on my computer), but strangely, under the Project Library, the project is not there. I'm almost certain that I didn't store the project on iDisk; I just completed the video and published it to iDisk (as a .mov file I think) for family to see. I've tried to figure out how to get iDisk to stop looking for this project to no avail.
I don't know if others have experienced this, but if I click on any project and on the menu bar select Share --> Remove From --> Media Browser... it lists iPod, iPhone, iPad, tv, Computer and MobileMe. Why would MobileMe be an option here? This is the case for any video project I select. Didn't iLife '11 and/or OSX 10.8 remove all mention of MobileMe? I wonder if this is part of the problem too.
Edit: I just removed every project I have from the Media Browser. Still no luck.

I cannot conect my appletv I put my ID and my password and a message appears telling that it is not correct, i cannot conect my appletv I put my ID and my password and a message appears telling that it is not correct

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