I cannot delete my old iphone 4 icloud backup. Message: "This backup cannot be deleted as it is in use"
Yesterday, I used my iphone4 icloud backup for my new iphone5. As the wifi connection was unstable I experienced problems. So I backed up my iphone4 on itunes. I reset my iphone5 and used the itunes backup. I now cannot delete the iphone4 icloud backup. I have turned off "back up" on both phones. I have tried deleting iphone4 back up from iphones, ipad & imac with no success. I have read that you need to wait 48 hours as icloud is still backing up? I cannot backup my iphone5 as there is insufficient storage.
You said it was a network drive. So is someone else on the network using that same file or may have have left with excel still accessing it on their system?
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This is a picture of what it looks like now:
http://tinypic.com/r/107quxu/7
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http://support.apple.com/kb/ph2702
Regards,
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You may find the troubleshooting steps in the article below helpful.
iOS: Troubleshooting Bluetooth connections
http://support.apple.com/kb/TS4562
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Thanks for coming to the Apple Support Communities!
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Braden -
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ICloud Backup failed. Turn off Airplane Mode or use Wi-fi.
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Hi Barbara,
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