I cannot find webmail in the admin console

Help! I have paid hosting site with email accounts and the instructions say that there is a webmail link in the BC admin console. I cannot fine it ANYWHERE.
The second option suggest entering mail.mydomain.com. This is not working either. I was able to use this method yesterday, but not today.

Hi ImagineArts,
It is best to contact our instant chat support here Contact Customer Care -> click on 'still need help? contact us' button and then chat now so we have exact details to investigate this further.
Best Regards,

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