I cannot get .arw or jpeg files from my Sony A6000 to be taken into my Lightroom 4.4 via the normal "synchronise" process. I have updated my Pc to Adobe RAW/DNG 8.4 with no improvement. Can you help please?

With regards to your .arw files:
You need to either purchase and install Lightroom 5.4 -- OR -- download and install and use the FREE Adobe DNG Converter version 8.4, did you actually launch and use the DNG Converter?
There should be no problem importing JPG files into Lightroom from your camera, what happens when you try? Is there an error message?

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HT5525 Hi, I am wanting to order a calendar in iphoto and it is telling me to update to iphoto '11 but I am unable to... Can you help please? Linda

Hi, I am wanting to order a calendar in iphoto and it is telling me to update to iphoto '11 but I am unable to... Can you help please? Linda

. I have version 10.6.8 at the moment... how do I update this?
As Terence Devlin said, the upgrade to Mavericks is free at the AppStore. Open the first tab at the AppStore (Featured) and you can buy it for free, if your Mac can be upgraded to Mavericks.
But before you do that, check the applications you need to use for compatibility with Mavericks, for example at Roaring Apps: http://roaringapps.com/apps?index=a
PowerPC applications can no longer run on Mavericks, some device drivers may not be available as Mavericks compatible versions.
To prepare for the update take these precautions:
Make a full backup of your mac, including the applications libraries. In addition to the TimeMachine backup a bootable clone is very useful, since it enables you to revert easily to the old system.
Update all applications to there latest version, thatare available on Snowleopard.
If you find, that the Mavericks upgrade would make too many applications redundant, consider Terence Devlin's second option to buy the boxed iLife version.

I am trying to remove a Photo Album from IPad 4 with no success can you help please?

I am trying to remove a photo album from my new IPad 4, I have tried several things, connected the IPad to computer etc but with no success. Can you help please?

The links below have instructions for deleting photos.
iOS and iPod: Syncing photos using iTunes
http://support.apple.com/kb/HT4236
iPad Tip: How to Delete Photos from Your iPad in the Photos App
http://ipadacademy.com/2011/08/ipad-tip-how-to-delete-photos-from-your-ipad-in-t he-photos-app
Another Way to Quickly Delete Photos from Your iPad (Mac Only)
http://ipadacademy.com/2011/09/another-way-to-quickly-delete-photos-from-your-ip ad-mac-only
How to Delete Photos from iPad
http://www.wondershare.com/apple-idevice/how-to-delete-photos-from-ipad.html
iPhoto for iOS (iPad): Delete photos from iPhoto
http://support.apple.com/kb/ph3137
How to: Batch Delete Photos on the iPad
http://www.lifeisaprayer.com/blog/2010/how-batch-delete-photos-ipad
(With iOS 5.1, use 2 fingers)
How to Delete Photos from iCloud’s Photo Stream
http://www.cultofmac.com/124235/how-to-delete-photos-from-iclouds-photo-stream/
 Cheers, Tom

Lately have a problem forwarding email from FoxNews,I click on Goggle to use it says Safari cannot connect with the server, have tried deleting cache and cookies and also resetting Safari with no success, can you help me?

LATELY HAVING A PROBLEM FORWARDING EMAIL VIA GOGGLE FROM FOX NEWS ARTICLES, WHEN I CLICK ON GOGGLE I SEE SAFARI CANNOT CONNECT WITH SERVER.
HAVE TRIED DELETING CACHE AND COOKIE, HISTORY AND RESETTING SAFARI WITH NO SUCCESS.
ANY HELP YOU CAN GIVE ME TO RESOLVE THIS ISSUE WOULD BE GREATING APPRECIATED.
THIS IS MY FIRST TIME USING THIS FORUM, NEW AT THE COMPUTER WORLD.
HOPE YOU'LL BE ABLE TO HELP ME RESOLVE THIS PROBLEM.
THANK YOU!

It isn't Goggle. Did you make sure you went to Google?

I would like to download LION, but must know if my Adobe Photoshop CS4 will work with Lion. Can you help?

Hi,
Are LION and PHotoshop CS4 compatible? I don't want to download LION if I lose CS4 and have to buy a new CS5. Too expensive.
Peggy

It works at least partially on 10.7.1. But there are issues as Adobe has outlined here:
http://kb2.adobe.com/cps/905/cpsid_90508.html#main_Photoshop

HT4101 i have purchased a lightning to sd card plugged it into my ipad but i cannot open the photos can you help please.

Hi i have purchased a lightning to sd card but i cannot get the photos to open can you help please.

How did the photos get onto the SD card that you are using ? Photos (and videos) on the card will only be recognised if the card has a DCIM directory off the root of it, and the photos are underneath that directory and their filenames are exactly 8 characters long (no spaces) plus their file extension (that should be how most digital cameras write photos to a card).

Hi, I just downloaded iBooks and I downloaded a book but i wanted to get the hunger games one and they dont Havre it so I erased the app and when I wanted to download another one it just says waiting and it does nothing , CAN YOU HELP ME!

Hi, I just downloaded iBooks and I downloaded a book but i wanted to get the hunger games one and they dont Havre it so I erased the app and when I wanted to download another one it just says waiting and it does nothing , CAN YOU HELP ME!

Don't know if there is an option make the download window stay up, but you can bring it back with Ctrl+J then right-click on the download to open the folder it was downloaded to.
* keyboard shortcuts -- http://dmcritchie.mvps.org/firefox/keyboard.htm
Where files get downloaded to is in your '''about:config''' settings.
* [http://kb.mozillazine.org/About:config About:config - MozillaZine Knowledge Base]
* [http://kb.mozillazine.org/About:config_entries About:config entries - MozillaZine Knowledge Base]
check out variables beginning browser.download.

I have installed Adobe digital additions and have tried to aurthorize but keep getting error message "Connection error" . The internet connection is working and I do have an Adobe ID can you help please

I have installed Adobe digital additions and have tried to authorize but keep getting error message "Connection error" . The internet connection is working and I do have an Adobe ID can you help please.
I have been using Adobe reader for PC to download my eBooks but the eBook Vendor has switch to Digital Addition,

this is from sjpt,
Try completely removing any authorization using ctrl-shift-D to ADE (cmd-shift-D if on Mac).
Restart ADE, and then reauthorize with your Adobe ID.

I have downloaded iCloud control panel but when I sign in with my iTunes username and password it say they are valid but I don't have an iCloud account and Iam lost can you help please. John

I have downloaded iCloud control panel but when I sign in with my iTunes username and password it say they are valid but I don’t have an iCloud account and Iam lost can you help please.
John

You are getting this message because you are trying to create an iCloud account on a PC. You can only create iCloud account on an iOS device (iPhone, iPad or iPod Touch) running iOS 5 or higher, or on a Mac running OS X Lion (10.7.5) or higher. After creating your account on one of these devices you will then be able to sign into the account using this ID on your PC.

HT204266 Hi, I have a problem with my app store. It doesn't open. Can you help please ?

Hi, I have a problem with my app store. It doesn't open. Can you help please ?

Morning lekogni,
Thanks for using Apple Support Communities.
For troubleshooting on this, take a look at this article:
Mac OS X: How to troubleshoot a software issue
http://support.apple.com/kb/ht1199
For more information on this, take a look at this article:
Troubleshooting the Mac App Store
http://support.apple.com/kb/ts3624
Best of luck,
Mario

I will type in google let say tree the search will click on to one of the searches and instead of tree web page showing up a ad page will come up this happens with very thing can you help.

I will type in google let say tree the search will click on to one of the searches and instead of tree web page showing up a ad page will come up this happens with very thing can you help.

You (or your kids) inadvertently installed adware. You do not need to download or install anything to fix it.
Any tips on how to stop it from happening?
Yes. To learn how to avoid it in the future read How to install adware.
If you require them, Apple's removal instructions are linked in the Recovery Procedure near the end of that document. Read and follow them carefully. Pay particular attention to the easily overlooked passages directing you to restart your Mac when required.

HP 8500 printer will not print fast on firefox, but does on Safari. HP support says it is a problem with firefox. Can you help me out?

Question
HP 8500 printer will not print fast on firefox, but does on Safari. HP support says it is a problem with firefox. Can you help me out? edit

Thank you for posting your list of installed Extensions. One of them might be intercepting the menu command. Since you have the Add-on Compatibility Reporter, it's possible that an older add-on that doesn't actually work well with Firefox 5 could be to blame. Could you try disabling the "HP Smart Web Printing" extension and see whether that makes any difference?
Also, you can simulate a print button on a web site by pasting this to the location bar and pressing Enter. You also can save it as a bookmark for easier access (when scripts are saved as bookmarks, we call them bookmarklets). Hopefully you won't need it for long.
<br>javascript:void(window.print());

My Ipad 2 started talking to me. I can't activate anything - can't get passed the opening screen to slide to unlock. I can't get to Settings or any other page. Can you help, please??

My Ipad 2 started talking to me. I can't activate anything - can't get passed the opening screen to slide to unlock. I can't get to Settings or any other page. Can you help, please??

If you need more help see:
iPad: Configuring accessibility features (including VoiceOver and Zoom)

I have icloud on my iphone but is it also on my iMac somewhere, and if so where would I find it ? My phone is not syncing with my imac, can you help?

I have icloud on my iphone but is it also on my iMac somewhere, and if so where would I find it ? My phone is not syncing with my imac, can you help?

It will be in System Preferences

Apple iPAD 2. Needs password to unlock iPAD; however there is a permanent keyboard displayed on the screen that does not respond to touch. iPAD switches on with button but does not turn off using it at moment. Can you help please?

Apple iPAD 2. Needs password to unlock iPAD; however there is a permanent keyboard displayed on the screen that does not respond to touch. iPAD switches on with button but does not turn off using it at moment. Can you help please?

Try a reboot by holding both the power and home buttons until the apple logo appears, ignore the red slider if that appears. See if that clears the glitch.

I cannot get .arw or jpeg files from my Sony A6000 to be taken into my Lightroom 4.4 via the normal "synchronise" process. I have updated my Pc to Adobe RAW/DNG 8.4 with no improvement. Can you help please?

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