I cannot hear the audio attached to video files.

When I load in a video file saved as a .avi format that has audio and video included I cannot hear the audio. All that is coming out is what sounds like a swamp wildlife soundtrack on every video (Which is really odd).
How do I correct this problem for Adobe Premier Elements 13?
Thanks

carl77finch
Please determine whether or not your recording device is recording with a variable frame rate.
To do that, take the file into a video audio properties readout program such as MediaInfo (Tree View). If you see 3 frames rates given
for the video, then your video was recorded with a variable frame rate. Premiere Elements often does not usually fare well in that type of
situation. If frame rate found as variable type, next step would be taking the video into HandBrake and converting it to a H.264.mp4 files with a constant frame rate of 29.97 frames per second rather than a variable frame rate.
https://handbrake.fr/
More on all this once we get some further details of your results.
Thank you.
ATR
Add On...MediaInfo is a free program and extremely useful, however its download and install can be flawed with unwanted carry along
software. Proceed with caution. If you can get your variable vs constant frame rate information from another source (like the manufacturer of your recording device) best do that. The following is listed as a safe download
http://mediainfo.en.softonic.com/
but I have not tested it. I am working with an older version of MediaInfo where this type of nuisance did not exist.

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