I cannot register a secret phrase. I type it in the first box, type one letter in the second and it fails tellling me they don't match. I never hit enter or tab

I am trying to add firefox sync. Part of the registration is to create a secret phrase. I don't know what is wrong with it. It is not at all evident. I have tried a secret phrase with caps, without caps, with spaces, without spaces. As soon as I try to confirm it and type one character it blows up.

Disable Yahoo Messenger (with the arrow on the right of your account name) in Yahoo mail.

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Mac Book Pro only lets me type one letter at a time and delete one letter at a time without the quick speed..

When I hole o e ketter down it will frezze at that one letter. I can't hold a character down and have it repeat.
The same with the delete button. I have to manually delete each letter, one at a time. I can't have it in "speed mode" where you hole it don and it just keeps going.

Have you checked the settings for repeat rate and delay in System Preferences > Keyboard > keyboard tab?

When setting up a Firefox Sync account I was never asked a secret phrase. When I try to use Firefox Home it asks for the secret phrase. What do I do? (using Firefox 3.6.10, iphone 4 and macbook OS X

When setting up a Firefox Sync account I was never asked a secret phrase. When I try to use Firefox Home it asks for the secret phrase. What do I do? (using Firefox 3.6.10, iphone 4 and macbook OS X

On the MacBook, open up the Preferences dialog and go to the Sync panel. Click the Manage Account button so it shows more options, then click on the My Sync Key link to show you the Sync Key.
The sync key is the same as the secret phrase, it was renamed in recent versions of Firefox Sync.

I cannot register my serial number emailed to me after the purchase of cs6 extended

I cannot register my serial number emailed to me after the purchase of cs6 extended. The istall went fine but registration says invalid serial number.

Hey beccac85068042,
Adobe will provide you the serial number only if you are a registered user.
Please refer the following link to know more on registration for Adobe products:
Adobe product registration FAQ
You might Contact Customer Care and seek help on the same.
Regards,
Anubha

I have two email accounts that are set up on the same iPad. I cannot seem to see, read or send email from the second account

I just set up a second email account on the same iPad but cannot seem to see, read or send email from the second account.

I'm using Windows 8 (not 8.1) and whatever the latest Thunderbird version is. They're both IMAP accounts. I was using Windows Live, but I couldn't get that to work, so I switched to TB. It works JUST fine for the one account, but not the other! They're identical except for the "handle". Both off my local ISP, set them up at the same time.

I am having a painful problem with itunes 10, everytime I go into the itunes store to search for a song, even if I type one letter in it will instantly launch into search mode and doesn't stop, so I'm unable to find

I am having a painful problem with itunes 10, everytime I go everytime I go into the itunes store to search for a song, even if I type one letter Itunes will instantly launch into search mode and doesn't stop, so because I can never get past putting in the first letter or two, I'm unable to search and download any songs. I am on the latest Imac Intel core i7 Mac OS X, can anybody help?
Thankyou.
Beckyg.

Having this problem too: IT'S REALLY REALLY ANNOYING!!! Anyone have an idea how to sort this?

Moved my library to an external hard drive. Now I get this message when trying to import video: Cannot start ingest because there is no storage location set. Please set one under Storage in Preferences and try again.

I recently moved my iMovie Library and all of its contents to an external hard drive. I then erased the library and all of its contents from my iMac HD and created a new library. Now when I try to import video from my DV camera I get this message: Cannot start ingest because there is no storage location set. Please set one under Storage in Preferences and try again. There is no way to set a storage location in Preferences. I have chosen an Event in the middle drop down box. But it still will not import. Any help will be greatly appreciated.

My iTunes library is set up the way I said in the top post and works totally fine.
Yes, and that is the default structure to which I was referring. iTunes will organize it that way automatically unless people do start changing settings (in which case they should know what they are doing and how iTunes works with library files and media structure.)
Both ways work, the advantages of mine would be that should iTunes try looking fo a library, it will always be in the default location.
It makes people think they have to change media location in preferences. They do not unless they want to relocate media only and leave other things on their internal drive (in which case there is no point in copying library files to the external, and you certainly wouldn't want to then delete them from your internal).
Downside is that then should someone move their iTunes library to anther computer they need to remember to get those library files on the external hard drive.
Just copy the whole iTunes folder and it will get the library files to the other drive in one step, along with all the other files.
Your post has good stuff but it makes a move appear intimidating and look like people have to do a lot of organizing to move the collection. It also throws in extra steps (namely altering preference settings) that could cause confusion or even make a mess of things. If people leave iTunes to default preference settings (which most people do) the move summarizes into a short line: Copy a folder and hold an extra button the next time you start iTunes.
Note that the instructions in the link I provided earlier do also include many steps, but those are to ensure that everybody does have it all organized correctly before simply copying the iTunes folder. In the end it is just a simple action.

I have an iphone 3G 16GB 4.2.1 - i moved back to canada and got telus mobile service. they cant get phone working because cellular data network tab/button is not on my phone. How do i get it on there

i have an iphone 3G 16GB 4.2.1 - i moved back to canada and got telus mobile service. they cant get phone working because cellular data network tab/button is not on my phone. How do i get it on there

OK. T-Mobile is NOT owned by AT&T... yet... The deal hasn't gone through yet. T-Mobie's US network is not compatible with the iPhone. Lots of things don't work right. There is not, and never has been an unlocked 3G sold in the US. Don't know where the phone originated, but more than likely it was in the US. If that's the case, the phone has been hacked/jailbroken to get it to work.
Have you tried doing a restore or restoring the phone as new? I have to warn you, if you do so and the phone is hacked/jailbroken, it will re-lock to AT&T and will become unusalbe. I think your best bet right now might be to save yourself a lot of grief and just upgrade to new phone from a legitimate source.
I would never even consider buying an iPhone on ebay. 99% or more are hacked, jailbroken and/or stolen.

Rented 2 movies, watched one, second one kept downloading for 3 days and finally failed. I was charged for it, it never downloaded, cannot be found in "Available Downloads" and "report a problem" page NEVER loads, no email contact. Please help

Rented 2 movies, watched one, second one kept downloading for 3 days and finally failed. I was charged for it, it never downloaded, cannot be found in "Available Downloads".
When you go to "Report a problem" next to the item (Great Gatsby) on the email invoice or on the online account - it takes you to online support - if you elect problems with iTune downloads the page NEVER opens... no email contact. Please help

This is bad - I have an Apple automated response that they got my report on 12/6, 12/10 and 12/14, and I haven't heard anything from them since the 6th when I got one reply that told me to do things I tried before reporting the problem. Between the 6th and 10th I replied to their response 4 times and they ignored me, forcing me to report a problem with two more items that wont download but getting no response.
How do they get away with this kind of behavior, especially for someone with FIVE Core 2 Duo macs and thousands of dollars of of iTunes store purchases? I'm getting really ******.

I can't get to update my apps it keeps on saying cannot connect to iTunes ... I changed the date and it didn't work still

I can't get to update my apps it keeps on saying cannot connect to iTunes ... I changed the date and it didn't work still

The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/ht4627
Can’t connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/ht1311
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
 Cheers, Tom

HI, I just bought an iPhone 4S. Although my iPad and other iPhone 3GS connect to our server (SBS2003) I cannot get through. It checks all items in the connection and then I get the message :Cannot get mail, the connection to the server failed."

HI, I just bought an iPhone 4S. Although my iPad and other iPhone 3GS connect to our server (SBS2003) I cannot get through. It checks all items in the connection and then I get the message :Cannot get mail, the connection to the server failed." I Tried everything, rebooting, reset all iPhone, etc. All Apple devices work perfectly expect mine. Please advise

Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
Additional things to try.
Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
On your iPad go to Settings > General > Reset > Reset network settings and see if that enables you to connect.
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
 Cheers, Tom

I cannot re-install Adobe Acrobat X Standard I have the Key and it is accepted - but the installation almost finishes and the stops and back out

I cannot re-install Adobe Acrobat X Standard I have the Key and it is accepted - but the installation almost finishes and the stops and back out
I have tried this several times
Please advise

uninstall any acrobat and reader installations, clean and then install - Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

I have an iphone and 2 itouches register under my apple account. I gave the itouches to my kids but when they send messages shows my name in all of them. how can I personalized their itouches so their names will show in IM?

I have an iphone and 2 itouches register under my apple account. I gave the itouches to my kids but when they send messages shows my name in all of them. how can I personalized their itouches so their names will show in IM?

Hi Kevin,
Thanks for taking your time with this. this is messages via app on ipod touch. How can I personalized their itouches? I am new with all this stuff.
Thanks

HT1423 i am replacing ram in an early 2009 imac. easy - right? but the pulling on the tabs didn't work. i have had the ram sticks out before; but now they don't budge. should i apply more pressure? use a tool to pull harder? will the tabs break off?

i am replacing ram in an early 2009 imac. easy - right? but the pulling on the tabs didn't work. i have had the ram sticks out before; but now they don't budge. should i apply more pressure? use a tool to pull harder? will the tabs break off?
sorry for the format - my 1st question...

thanks Kappy.
the computer has beem working for years after my 1st ram removal; but i may have pushed them back too hard. i did pull firmly - tried pulling up slightly; tried tugging on the sides of the stick; pulling in pulses. the only thing i have not tried is using needle nose plyers with protection on the tab film itself.
have you had the pulling harder ever work? or break the tab?

IMac won't launch, disk utility says I cannot repair my Macintosh HD, back up files, reformat the disk and restore backed up files. How do I do all that? Help!

iMac won't start up, disk utility tried to repair disk it shows "keys out of order" error message in red and advises me to back up files, reformat disk and restore backed up files. I have no idea how to back up and restore etc... Help! Please!

Get an external drive of sufficient capacity to hold everything on your internal drive.
Partition and format the external drive.
Drive Partition and Format
1. Open Disk Utility in your Utilities folder.
2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Click on the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Apply button and wait until the process has completed.
4. Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
5. Set the format type to Mac OS Extended (Journaled.) Click on the Security button, check the button for Zero Data and click on OK to return to the Erase window.
6. Click on the Erase button. The format process can take up to several hours depending upon the drive size.
Clone your internal drive to the external drive.
Clone Mavericks, Lion/Mountain Lion using Restore Option of Disk Utility
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
     1. Select Disk Utility from the main menu then press the Continue
         button.
     2. Select the destination volume from the left side list.
     3. Click on the Restore tab in the DU main window.
     4. Select the destination volume from the left side list and drag it
         to the Destination entry field.
     5. Select the source volume from the left side list and drag it to
         the Source entry field.
     6. Double-check you got it right, then click on the Restore button.
Destination means the external backup drive. Source means the internal startup drive.
Boot from the external drive.
Boot Using OPTION key:
1. Restart the computer.
2. Immediately after the chime press and hold down the
      "OPTION" key.
3. Release the key when the boot manager appears.
4. Select the external disk icon from which you want to boot.
5. Click on the arrow button below the icon.
Reformat the internal drive and install OS X.
Install or Reinstall Mavericks, Lion/Mountain Lion from Scratch
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Erase the hard drive:
1. Select Disk Utility from the main menu and click on the Continue button.
2. After DU loads select your startup volume (usually Macintosh HD) from the
      left side list. Click on the Erase tab in the DU main window.
3. Set the format type to Mac OS Extended (Journaled.) Optionally, click on
      the Security button and set the Zero Data option to one-pass. Click on
      the Erase button and wait until the process has completed.
4. Quit DU and return to the main menu.
Reinstall Lion/Mountain Lion, Mavericks: Select Reinstall Lion/Mountain Lion, Mavericks and click on the Install button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible
            because it is three times faster than wireless.
Open Startup Disk preferences and set the internal drive as the startup volume, then click on the Restart button.
Restore your data from your external drive backup.

I cannot register a secret phrase. I type it in the first box, type one letter in the second and it fails tellling me they don't match. I never hit enter or tab

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