I cannot save any changes made in the Preferences box. I go to Edit, then Preferences. When the window opens, I can check or uncheck boxes in the General window BUT, there are no Cancel or OK buttons at the bottom of the window. HELP!!

There are no "Cancel" or "OK" buttons at the botton of my "Preferences" box that allow me save any changes that I might mak in the "General" window.  The box opens without problem and changes can be made in the "General" window however, these changes cannot be saved.  If I close the window with the "X" in the upper right hand corner and then reopen it, any changes made are lost.  I'm running Windows XP and would appreciate any help that I can get.

I would like to change the "When you insert a CD:" option
Oh good, that one's pretty straightforward. When you make that change in the pane, the OK is the active button. For example, I just quickly changed mine to "Import CD and Eject", and you can see that the OK button is blue in my screenshot:
... so to make that setting stick, all you need to do is to hit your "Enter" key, and that should press the OK.
Unfortunately, I don't have any music in the iTunes library on the PC I'm working from at the moment. So I can't check my "Automatically download album artwork" checkbox.
Ed, could you check for us which item is active after changing that setting? (If it's the OK button, then hitting enter should press the invisible button, just like "When you insert a CD".)
Changing "Import Settings" is trickier, because after you get out of the "Import Settings" subdialog, the "Import Settings" button is active. So you then have to hit the tab key precisely five times (to get OK active again) and then hit Enter to get Import Settings changes to stick.

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