My Bridge CC opens in a locked mode - I cannot make any changes (dump cache) - it says "other instances of Adobe Application Manager are running, which must be closed." I have to force quit Bridge to get out of it. I tried to uninstall Bridge and re-insta

My Bridge CC opens in a locked mode - I cannot make any changes (dump cache) - it says "other instances of Adobe Application Manager are running, which must be closed." I have to force quit Bridge to get out of it. I tried to uninstall Bridge and re-install it but it did the same thing. Any ideas where to go next?
The fact that I uninstalled Bridge and reloaded it has me concerned as to what to do next.?

You need to force quit all other (real or fake) instances of the Application Manager. Instructions differ between Mac or Win.
A lot more information about your hardware and software is needed.
BOILERPLATE TEXT:
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CC", but something like CC2014.v.2.2) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
a screen shot of your settings or of the image could be very helpful too,
etc.,
someone may be able to help you (not necessarily this poster, who is not a Windows user).
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks!

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Hi, Since updating to 10.7.2 I cannot make any changes to my web site. I just keep getting the same stupid message asking if I have an account even though I am already logged in. Any thoughts. Thanks

Hi, Since updating to 10.7.2 I cannot make any changes to my web site. I just keep getting the same stupid message asking if I have an account even though I am already logged in. Any thoughts. Thanks

Go and log out of your MobileMe account and then try logging back in again with a dummy username and password. This can help clear it and then just log back in again with your normal username and password.
Note though that iWeb does not require a password or username to use it - this is MobileMe.
Also, start thinking about MobileMe alternatives before you are forced to in June.

In iTunes under my device, under the apps tab, Why are all the options shaded out? I cannot make any changes, select any apps or do anything with the apps. I was able to load a few apps and sync but cannot sync anymore to my phone.

In iTunes under my device, under the apps tab, Why are all the options shaded out? I cannot make any changes, select any apps or do anything with the apps. I was able to load a few apps and sync but cannot sync anymore to my phone.

Hi,
( I search for iChat questions when I have finished in the iChat Forum)
So the menu bar reads iChat, File, Edit, View, Buddies, Video, Window and Help
There is no Buddy List open.
There is no other window for iChat open.
In the iChat Menu you only have access to Status.
Is an item ticked in the list ?
Is this a green (Available item) or Red ( an Away one) ?
Can you access the Accounts option ? (Sitll in the iChat Menu)
Is anything in here ticked ?
In the Window menu any Logged in account should appear in the list (Between the Next Chat and File Transfer items)
It would be useful to know which version of iChat this is.
If no account is ticked (iChat Menu > Accounts) or not showing in the Window Menu, plus you cannot determine the Status and you cannot access the Preferences then you need to access your Home Folder/Library/Preferences
As the Library in the Home Holder is Invisible in Lion you will need the Finder's Go Menu > Go to Folder option (you can use it in earlier OS versions if you want)
Type in:-
~/Library/Preferences
Find the file called com.apple.ichat.plist
Drag it to the Trash and Restart iChat.
This will lose all the settings in iChat that you have changed from Defaults but there is no way around this.
9:23 PM Saturday; August 27, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb( 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

For the last 2 days firefox will not start on my mac desktop have to force quit several times, getting 'not responding' message, already restarted computer 3 times plus reuploaded firefox from safari and deleted old, what is wrong?

can't start firefox, keeps getting stuck have 'no response' have to force quit on my mac

Hmmmm, http://www.seattlepi.com/ loads fine hear in 10.4.11, FF 3.6.8, but I do see it uses some kind of Flash.
The last really supported Flash for PPC was 10.1.102.64, but if it's for like Facebook or such, people have been fooling FB to think they have a leter version installed.
Texas Mac Man's Flash hack/post...
https://discussions.apple.com/thread/3599648?tstart=0
Flash player 11.1 hack on PowerPC - https://discussions.apple.com/message/16990862
Might be later ones around also... saw 11.3 I think.
(If you are running a PPC Mac with Flash Player 10.1.102.64 and are having problems with watching videos on FaceBook or other sites, contributor Texas Mac Man suggests the following solution which fools the site into thinking that you are running the latest version:)
Download this http://www.steelbin.com/FPforFBPPC.zip to your desktop, unzip it, and replace the current Flash Player plug-in which is in your main/Library/Internet Plug-Ins folder, (not the user Library). Save the old one just in case this one doesn't work.
You should also consider the Shockwave Player, which displays Web content that has been created by Adobe Director, much used for multimedia: For PPC Macs: http://get.adobe.com/shockwave/
See in each Browser which version of Flash it thinks it has...
http://kb2.adobe.com/cps/155/tn_15507.html
Then Test Adobe Shockwave & Flash Players...
http://www.adobe.com/shockwave/welcome/

On G4 System Preferences, Network, I have a dropdown menu that says that my settings have been altered by another application and won't go away when I click ok, I can't work in the Network preferences and it won't respond to be closed. Have to Force Quit

On G4 Powerbook System Preferences, Network, have a dropdown menu that says this has been configured by another application. when press OK it keeps coming on & can't work in System Preferences. It won't even respond to Quit System Preferences and I have to Force Quit to close System Pref.
Any ideas?

Look at this link. http://discussions.apple.com/thread.jspa?messageID=9372513
I did BDAqua's suggestion
To stop the pop-up, Go to System Preferences: Security. Check the box next to "Require password to unlock each secure system preference." Then lock Security.
 Cheers, Tom

Error on updating Photoshop CC 2014 -- Quit all instances of Adobe Application Manager

Hi,
I've been trying to update my Photoshop and Illustrator CC 2014, but the updates fail with a message that tells me to quit all instances of the Adobe Application Manger. The only problem is when I go into my activity monitor, I don't see that process running at all.
I'm running on a MacBook Pro, OSX 10.9.5, and Adobe CC 1.8.0.447
Thanks for any help you can provide!

A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

When I open pages, it immediately hangs up and I have to force quit.

When I open pages from the dock, the page comes up on my screen but immediately hangs up with the little revolving circle. I have to force quit finally to get the page to go off my screen. This is sporodic. Sometimes it works and sometime it does not.

The Problem Report which I had was: "Pages quit unexpectedly while using the SFWordProcessing plugin".
I'm using iWork '09 in OSX Lion 10.7.4
Here are all the things I tried:
Deleting preference files
Deleting iWork Pages caches
Restoring preferences from yesterday's version in Time Machine
Finding the SFWordProcessing plugin in HD/Library/Application Support/iWork '09/Frameworks
Restoring the SFWordProcessing plugin from yesterday's version in Time Machine
Using Disk Utility to repair permissions (none needed)
Using Disk Utility to verify the HD (no problems found)
Scanning the HD for malware with ClamXav (none found)
Showing package contents of Pages and restoring items from yesterday's versions in Time Machine
Opening Pages (successfully) from another user account
The problem occurred after trying to open (convert) a 125-page MSWord document. Pages appeared to hang but was just slow. After opening the file Pages did hang. I right-clicked on the Pages icon in the dock and, seeing 'Application not responding' selected 'Force Quit. Thereafter I had the problem with Pages hanging on opening. I then moved the MSWord document to another location while I discussed with the trusted colleague who'd e-mailed it to me what to do with it.
Eventually, after trying all of the approaches above (mostly suggestions from Apple Community help pages) I somehow stumbled upon what was causing the problem and how to clear it...
In Finder pull down on the 'Go' menu
Select 'Go to Folder'
Type in ~/Library/ which takes you to your user Library (a hidden folder)
In my user Library I found a folder called 'Autosave Information'
Delete anything in this folder associated with iWork Pages
Voilá!

Safari wont start. Have to force quit

Safari, which has been a pain all year, is not starting (responding). A few weeks ago I reinstalled Safari due to start up problems, though different than my new problem. So, Safari works great for two weeks and I decide to start using it again as Chrome's appearance got weird after the last Java update. Last night it quit ever since it gets to the point it says Safari on the top bar with the spinning beach ball. I eventually have to force quit.
Help!

HI,
Still having problems? http://discussions.apple.com/message.jspa?messageID=11277293#11277293
Try the following. If nothing helps, back up your important data and reinstall the Mac OS X. Hopefully you won't have to go there.
From the Safari Menu Bar, click Safari / Empty Cache. When you are done with that...
From the Safari Menu Bar, click Safari / Reset Safari. Select the top 5 buttons and click Reset.
Go here for *troubleshooting 3rd party plugins or input managers* which might be causing the problem. Safari: Add-ons may cause Safari to unexpectedly quit or have performance issues
Most third party plugins such as Flash prefer running 32 bit mode. Right or control click the Safari icon in the Applications folder, then click: Get Info In the Get Info window click the black disclosure triangle next to General so it faces down. Select 32 bit mode. *Also, (in that same window) make sure Safari is NOT running in Rosetta.*
Try uninstalling and restalling the Flash player plugin.
Uninstall Flash
Install Flash
  Web pages now include a small icon or 'favicon' which is visible in the address bar and next to bookmarks. These icons take up disk space and slow Safari down. It is possible to erase the icons from your computer and start fresh. *To delete Safari's icon cache using the Finder, open your user folder, navigate to ~/Library/Safari/ and move this file "webpageIcons.db to the Trash.*
If Safari still freezes, go to the Safari Menu Bar, click Safari/Preferences. Make note of all the preferences under each tab. Quit Safari. Now go to ~/Library/Preferences and move this file com.apple.safari.plist to the Desktop. Relaunch Safari. If it's a successful launch, then that .plist file needs to be moved to the Trash.
Much better to trouble shoot Safari rather than reinstall but if you do reinstall do this from your install disc, then update from your Apple Menu/Software Updates. That way you have all the necessary Safari files needed.
Carolyn
Message was edited by: Carolyn

When I download a file it slows and I have to force quit just to reopen and download the file. How do I stop this?

It started when I was downloading PDFs then it moved to any kind of folder. It doesn't freeze it just doesn't load for 10 mins. I have to force quit and try again. Sometimes it fixes it but other times it doesn't. This has been happening since i upgraded my mac to the Firefox 6.0.2

Where are you creating folders -- inside your home folder, or outside it?

I can open my document in cs4 that was saved previously but it won't let me make any changes

I created a document on cs4 on one computer that I have at home and when I went to work and opened it up on that computer to make edits it will let me open it up but I can't make any changes. any suggestions?

What happens when you try? Sounds at the moment like either things are locked or you did all the layout on the master page.

This just started happening.. I open Itunes and the little round rainbow loading indicator just goes on and doesnt stop.. My itunes wont function.. It gets stuck. Then i have to force quit.. I tried to shut down and restart. also reloaded the latest itune

This just started happening.. I open Itunes and the little round rainbow loading indicator just goes on and doesnt stop.. My itunes wont function.. It gets stuck. Then i have to force quit.. I tried to shut down and restart. also reloaded the latest itune 11.1.3 and it still gets stuck.
i use an external HD and thats fine.. all files are in there. But I have no idea why my itunes app is getting stuck.
Am I the only person this is happening to? What can I do to correct this problem?

Hi marlonbnyc!
This article will help provide some basic troubleshooting steps that will serve as a guide for you to resolve this issue:
Mac OS X: How to troubleshoot a software issue
http://support.apple.com/kb/ht1199
Thanks for being a part of the Apple Support Communities!
Regards,
Braden

9 times out of 10 I have to force-quit to get out of my g-mail. This only happens only on my i-Mac, never on my Macbook pro. Can anybody help ?

MAX OS X - version 10.7.5 :
For some weeks now, I have to force-quit 9 times out of 10 to get out of my e-mail account (g-mail). This only happens on my i-Mac, never with my other devices (Macbook Pro, i.Phone, i-Pad).
Does anybody know what could be the reason for this ?
Thanks

OK, you have iMovie 08, which is also known is iMovie Version 7.1.4. It has been a few years since i used this version, so this is based on memory.
The only components you must have in the Library/QuickTime folder are the AppleIntermediateCodec.component and the AppleMPEG2Codec.component.
All the others could potentially be causing problems. I would drag the DivX components, the Flip4Mac components, and the Google Camera components to the Desktop temporarily, so nothing is left in this folder except the two Apple components.
Then restart your Mac and start iMovie. If it works, yay!
If you still need these other components for some other app, you can probably get updated DivX components for free at Perian.org.
You can get updated Flip4Mac components by running WMV Player and updating. It should prompt you to update automatically.
I am not sure about the Google components, but if you are running something that needs them, it should prompt you to install the current versions.
If none of that works, post back.

I dl'd Firefox 4, was working great but, Firefox 4 is unable to work w/ Netflix. I hit the Netflix restart in 32-bit mode and now Firefox 4 will not open on my MacPro. I have to "Force Quit". What's the problem?

I dl'd Firefox 4 on wide release Tuesday. It was working just fine on all news sites I use. Then, I tried to use my Netflix streaming. Netflix alerted me FF4 needed to run in 32-bit mode due to its movie player plug-in. I hit the Netflix restart in 32-bit button, FF4 crashed. I've since re-dl'd FF4 and loaded it into the Apps folder on my MacPro(Mac OS 1.6.7/2.66 Quad-core/2 GB RAM/256MB GPU). It still won't open and I have to "Force Quit". Several "Reports" have been sent to Apple but, I don't think Apple is the problem. As it now stands, I can only run last version of FF on my MacPro.
I also have a MacBook(Mac OS 10.6.7/2.16 C2D/1 GB RAM/64 MB GPU) and I am able to have 2 versions of FF on that Mac. I even have the newest version labeled as Firefox4, so as to distinguish between the 2 for the purpose of using FF4 for everything but Netflix. So, what happened? What's the difference? Why won't FF4 run on my MacPro anymore?

If this were just a Netflix problem, why can I access Netflix through Internet Explorer and not through Firefox? I've been using Firefox to access Netflix for at least the past year and starting yesterday (12/6/11) Firefox doesn't seem to recognize that Netflix exists. I've tried the suggested Firefox "help" which was of no help whatsoever and may even have made life more difficult in accessing other accounts. Anyone know how to contact Netflix or Firefox by phone?

I want to delete my mac account and replace it with my gmail account. I know how to do this but when I click and open up mail I get the spinning wheel and have to force quit mail.

I want to disable my mac.com mail, I know how to delete it but I cannot get into mail to do this, whenever I click on mail, or mail in system preferences to open it I get the spinning wheel and have to force quit. I am running a Macbook 10.7.5
Thanks,
Edward.

You can't merge Apple IDs. You also can't cancel (delete) and existing ID, you can only choose to stop using it.
If your old ID was compromised and you can no longer access it, you'll have to contact Apple for assistance. Go to https://expresslane.apple.com ; click 'See all products and services' at the bottom of the page. In the next page click 'More Products and Services, then 'Apple ID'. In the next page select 'Other Apple ID Topics' then then 'Apple ID account Security’.

When I open another tab I get the wheel of death for 1-2 minutes and I often have to force quit FF. Mac OS X 10.6.8/ FF 7.0.1

I have Mac OS X 10.6.8 using FF 7.0.1. When I open another tab I get the wheel of death for 1-2 minutes and I often have to force quit FF. I saw this question asked but no real answer given as to why this has been happening in the last three weeks after I've used FF for years and not had this problem before. Please give some help or I'll have to use Safari full time.

Delete and reinstall it.
(104030)

My Bridge CC opens in a locked mode - I cannot make any changes (dump cache) - it says "other instances of Adobe Application Manager are running, which must be closed." I have to force quit Bridge to get out of it. I tried to uninstall Bridge and re-insta

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