I cant re-download Creative cloud, Says please connect to internet,
I cant re-download Creative cloud, Says please connect to internet, even though I am. Any way around this?
Please refer to :
1.Sign in, activation, or connection errors | CS5.5 and later
2.Re: How to resolve 'No Internet Connection' error
3.Creative Cloud Connection Update
I hope they help you to resolve the issue.
Regards
Rajshree
Similar Messages
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My machine crashed at the first attempt to download, now the Adobe installer is stuck at 10% when trying to download Creative Cloud desktop. do I need to purge some files to get it going? iMac 10.6.8 Internet service is fine. Thanks.
Thomh57685518 I would strongly encourage you to run Mac OS 10.7 or later if possible. You can find the system requirements for the Creative Cloud applications at System requirements | Creative Cloud.
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Premiere Elements "Sign in Required" will not let me enter Adobe ID.
Message "Please connect to the Internet and retry" comes up after loading icon run in lower right corner.
I have new S/N key, have tried reloading program, and have loaded trial on another PC and brought to this PC.Gobindlakhiani for information on how to resolve the connection error please see Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html.
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Why i am getting this error:205 while downloading creative cloud
why i am getting this error:205 while downloading creative cloud?
Please check the points and steps below:
Computer should be on Home network.
Disable the firewall.
Reset internet explorer & disabled add ons.
Disable any Anti-Virus installed on the machine.
Try in Safe mode in case of Windows & root user for Mac.
-Ankit -
why i cant install adobe creative cloud - i try to download afew time's when i start the install its turns off..please help me fix that i wanna try AI
when its go to downloading Creative cloud to des its go downhttp://prntscr.com/4iaboa
http://prntscr.com/4iabrvx
anyone can help me please? -
hello, i ordered photoshop on creative cloud in August 2014 on a monthly plan, had no problems installing and using etc, until both mine and my girlfriends laptops were damaged. I then stopped paying my monthly plan. and PS was deactivated. I recently got a new laptop which im using currently, it is an aspire one with windows 7. I paid my debt to adobe to reactivate, Creative Cloud Photography plan (one-year) . I then downloaded creative cloud and logged in as usual, i go to the apps page to install PS but it only has an option that says TRY. i looked into the problem and found that with my account i can only have PS installed on two devices, and the only two solutions i saw was to uninstall on the other devices and then re install. This is my problem, my girlfriend chucked her laptop straight in the bin whilst I have mine in the cupboard in pieces not working. or the other option was to open a new account with adobe. I dont really want to follow that option as I have just paid my debt and subscription for the next month and i dont want to change my email address associated with the adobe account. Any advice or solutions will be appreciated, thank you.
The purchase is active now, we have recieved the payment. You have one activation left.
Current Plan:
Creative Cloud Photography plan (one-year)
Account Activated:
20-Aug-2014
Since there is no billing issue, please try to install & activate the CC, in case of any issue contact Adobe Support via Contact Customer Care
Regards
Rajshree -
My Apps section in Creative Cloud says "Download Error - Undefined." How does anyone solve that?
My Apps section in Creative Cloud says "Download Error - Undefined." How does anyone solve that?
Hi Brian,
Please refer to the following threads where this issue has been addressed:
1. Re: Creative Cloud "Download Error" message
2. https://forums.adobe.com/thread/1156604
Regards,
Sheena -
Creative cloud says "Download error" following Windows 8.1 re-install
creative cloud says "Download error. Please contact customer support" following Windows 8.1 re-install.
When I click the "Apps" tab an error message says Download error. Please contact customer support.
Any suggestions?Hi raydb,
Please refer to the solution on the thread :http://forums.adobe.com/message/5466160,
Let us know if it worked. You can also contact Adobe Support at http://adobe.ly/yxj0t6
Regards,
Rave -
Trying to download creative cloud but it says a copy is already running
I'm trying to download creative cloud but it says a copy is already running on my mac. Checked and closed all programs and I still get the same message
It means some or few files are running in the back ground, you can close them from Task manager (Windows) or Activity Monitor(Mac).
In case you have difficulty in identifying the processes being run for CC, the best way would be to close the computer completely which shall close all the processes, once you turn on the computer, download CC first.
from Troubleshoot error messages | Bootstrapper CS5, CS5.5
You are already running another installer
Only one Adobe Creative Suite 5 or CS5.5 installation can run a time. Otherwise, one of the following error messages appears:
“You are already running another Adobe installer. Please close other installer and select Retry option.”
“Other instances of Adobe Application Manager are running. To continue, installer needs to close those instances. Do you want to continue?”
Click Quit (for the first message) or No (for the second message) to exit the installer.
Close other Adobe setups:
Windows
Right-click the taskbar and select Task Manager.
Select the Processes tab, and select Show Processes From All Users.
Select any PDapp.exe or setup.exe process, and click End Process.
Repeat for all additional instances of PDapp.exe or setup.exe processes.
Mac OS
Press Command + Option + Esc.
In the Force Quit Applications window, select PDapp or Adobe Setup and click Force Quit.
Repeat for all additional instances of the applications.
Retry the installer.
Hope it helps
Regards
Rajshree -
The Creative clouds says I have Photoshop downloaded but I cannot find it help.
I downloaded Photoshop but then I had I dumped it in the trash, but now I'm trying to get it again and the creative cloud says I have it installed but I cannot find it anywhere. So please help.
Maybe this can help.
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
In the future you may want to use the uninstaller/s instead of trying to manually delete Adobe applications. -
I am getting an error message popping up on my creative cloud stating that an error has occurred in downloading please try again. When I try again the message pops up again.
What do you think the problem might be?AppMom if you are consistently receiving a download error then it is likely there is problems with your download. Please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html for more details on how to resolve download errors.
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I am trying to download creative cloud, but it says "installer failed to initialize". What is this and how do I fix it?
Nobody can tell you anything without proper system info or other technical details.
Mylenium -
I just downloaded creative cloud and when I try to log in it says that I have been logged out, why is it doing that?
Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0 may help
-and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
-and 'looping' https://forums.adobe.com/thread/1504792
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html -
Please help me I've been trying all day to download photoshop and it won't work when I would download creative cloud it starts to download then it just stops downloading please help!!!!!!!!
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html -
I Downloaded Creative Cloud And Install It When I Try Too Install Photoshop It Goes To Screet That Says 2014 Creative Cloud Release I Already Have Acoount And Paying For Photoshop???
Sign in, activation, or connection errors | CS5.5 and later
Mylenium
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