I changed internet providers forcing a change for my apple id but now I cant update because old id pops up asking for password which no longer valid
I have an ipod and had to change my internet provider. because my previous apple id was part of that providers email I had to change my apple id. Since that time I cant update my ipod because it pops up with the old apple id and password which is no longer valid. How can I get the old apple id/password off the ipod and update my apps
Hey cxl1234,
Thanks for the question. I understand you are experiencing issues after changing your Apple ID. To troubleshoot the issue, lets do the following:
App Store
iOS 6 and later: Go to Settings > iTunes & App Store.
- If you signed out before changing your Apple ID, sign in with your current Apple ID.
- If you're still signed in with your previous Apple ID, tap your previous Apple ID and tap Sign Out. Then enter your current Apple ID to sign in.
via Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796
If the above did not resolve your issue, and the applications are available from your purchase history, let’s go ahead and delete them and re-download (this will download the latest version):
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Thanks,
Matt M.
Similar Messages
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I not so recently changed my email adress I associated with my Apple ID and my iCloud ID. My old email still shows up for iCloud, and won't let me change it to my new email. When I try to delete it and replace it with the proper email, it wants my password, which it won't accept because it's an invalid username.
I had this same issue and got it resolved very simply when I contacted Apple SUpport
Go to https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/ and sign into your infomation
> Go to Manage apple id and primary email address
> Change it to the old apple id that your device is asking for
> Save changes
> Go to Settings > iCloud and sign out of the infomation
> Go back to https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/
> Change it back to the correct apple id
> Go to the email address adn reverify the apple id
> Sign back into iCloud on your device
> Smile
Article to back up my statement http://support.apple.com/kb/TS5223 -
I was using a different itune id and now a new one but when i want to update the old app its always asking for my old app id.
Is there a way to change my old app to my new id so that i dont have to use my old id?There is no other way you can do now. Actually, you don't need to create a new Apple ID account, you can change the Apple ID from old email account to other email accout easily by all the steps below.
1, Open iTunes > iTunes Store > log in old Apple ID > Click on your apple ID on the right hand side on top > choose account > Apple ID > Edit
As long as you only change your Apple ID, then all the old apps are still under your new email account as well as you can keep downloading new apps. -
I backed up my ipad to the cloud as it had a broken screen so I swaped it out for a new one and now I cant restore because the new Ipad has IOS 6 and my back up is 6.1! This is what I get for buying an Ipad twice in a week because of a broken screen? $500 the first buy and then another $299 plus tax for the swaped out one that I can't restore with my backup data.
I assume that you will have to set up as new since it will not let you restore from the backup. Then after you set it up, you can restore from the iCloud backup. The backup should not disappear be use you are setting this device up as new. Your backup should still be in iCloud.
However, after you activate the iPd and update the software, you will have to erase the device in order to restore from the Cloud backup, that is the only way to get to the iCloud backup.
Copied from the article that linked you to this discussion ....
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Update your device to the latest version of iOS to be able to restore the backup. -
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@Razmee209 is right there is nothing you can do if it is an encrypted back up
iOS: Troubleshooting encrypted backups - Apple Support
BUT you could try to see if you have a back up that is not encrypted. If you go to iTunes Preferences (On a Windows go to Edit Menu under the Play Button - On a Mac click on iTunes at the top left) Click on Devices and if you see a back up that does not have a lock next to it you will be able to restore from that back up without using that password.
Encrypted passwords are set up at the time you create the back up. -
Hi I'm using my wife's email for my apple Id but now she has got an iPhone we r both using the same one ive tried gettin my own using my own email but it keeps telling me my email is already in use how can that be????
Are you trying to set up your own iDevice and that is why you want your own Apple ID?
Do you realize that any content that you have already purchased using her ID will still have to be used if you want to update apps or download purchases again for free? ITunes and App Store content is tied to the ID used to make the purchase. Furthermore, if you use her ID to download a purchased app for free on your own device, you can lock yourself out of your ID for 90 days.
Back to the question at hand .... Did she use your email address as the rescue email address for her Apple ID? -
I recently changed my email address for the Apple Id and it was accepted but now when the App store comes up it still shows my old email address and no password will work. iCloud and Facetime are fine. Don't know why it stays there or how to alter it.
1. Sign out of old ID
2. Sign in with new ID
Settings>AppStore>Apple ID -
I changed my Apple ID it works when purchasing new apps but when I have updates for my apps my old Apple ID pops up and I can not update, how do I fix this?
If you changed your Apple ID. It should work for new purchases or updates. If you created a new ID, then you have to use the old ID and password in order to update the apps. Purchases are forever tied to the ID used to make the purchase and ID's cannot be combined nor can the purchases.
If you need to sign I to your old ID go to Settings>iTunes & App Store>Apple ID. Tap the ID and sign out, and sign in with the other ID. -
I changed my Apple ID but now I cannot access my iCloud and can't reset iCloud password
I Forgot my Apple ID password so I changed it. However it did not change my iCloud account email and now I can't get signed into iCloud. I've tried reseting the iCloud password but it only sends me links to reset my current Apple ID
What exactly did you change, your account's password and/or the primary email address on the account ? If you are using the same account for the stores and the cloud then changing the account's password will change it for both places.
If you are trying to sign out of Settings > iCloud on your iPad and are being asked for your previous id's password then : If you're asked for the password to your previous Apple ID when signing out of iCloud. -
i try to updated my apps and download free apps but my Apple id keep asking for payment, the exacly massage is " before you can make purchases you must tap OK , then verify your payment. before i used to have NONE but after i buy some Apps i put my debite card number. after that i want to change to be none again but None is not show... now i cannot update anything or even download free apps
I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
The old email address no longer exists - I haven't used it in a year probably and I no longer have the account. I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there. On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back. Every 2 seconds I am asked to log in using the old non-existent email. The device is currently useless.
The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option? -
I'm borrowing a friend's iPod touch until I get another phone and I want to add some apps. I deleted all the apps that weren't needed and then I tried to add some of the apps that I need. I switched the Apple ID account on the iPod and the iCloud account to my own along with all the other apps (Facebook, Google+, Twitter, Instagram, Skype, mail, YouTube, etc.) When i go to the Apple app store and try and update or download a new app it still asks for the old password. How do I get it so when I try and download new stuff it asks for MY password?
It is showing updates because your machine is tied to the original purchase and will remain so until you wipe the drive.
As you purchased it used and the seller obviously did not do what he was supposed to do and that is erase the hard drive and reinstall the original system, you will run in to far more difficult problems when you need to reinstall for whatever reason. The new licensing requirements are that any mac is sold with the original OS - any OS or app obtained at the app store is NOT transferable and the buyer needs to purchase their own license. That means you will not be able to reinstall the OS.
At some point, you will need to try to get either the original install disks (from the seller or Apple) and wipe your drive and reinstall. Then you can download your own licensed copy of Mavericks and any apps you want. -
Pls i need your support regarding to this
You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(92876) -
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