I changed my Apple ID that using an invalid email address to a new one and I am trying to update iCloud account on iPhone5 with iOS 7.1.2, and I am not able to delete iCloud account without the old password.

I changed my Apple ID that using an invalid email address and I am trying to update iCloud account with my new Apple ID on iPhone 5 with iOS 7.1.2. I am not able to delete iCloud account without the old password. Is there a way to update the Apple ID of my iCloud account?

Many people are having probalems with this right now.  The only solution I've seen that seems to consistently work is the one posted by Brackers28 here: https://discussions.apple.com/message/23020591#23020591.  This only works if you still have access to your old email account.  If you don't, you'll have to have Apple help you reset the password for your old account so you can turn off Find My iPhone and sign into your account with your correct ID.

Similar Messages

  • How do I change my Apple ID to use my @me email address instead of my old email address?

    Hi,
    I recently started to use iCloud and have therfore now got an @me email address. I have managed to make it my primary email address but it won't let me make it my Apple ID even though there is an option to make your primary email address one of the same.
    When I try it says "You cannot create an Apple ID using a MobileMe account. If this is your email address, it is also your Apple ID."
    I can log in to Apple using my @me email address but it displays my old, not in use any more, email address and it really annoys me.
    Does any one know how I can get it to use only my @me address and completely forget my old one?
    Thanks,
    Andy

    There is a lot of confusion about Apple ID and I think this has come about mainly becuase Apple introduced .Me Accounts. Prior to that there was only .Mac. My iCal and Contacts were syncing fine until I visited "Manage Your Apple ID" I was prompted to change my Apple ID and Primary Email Address. After doing so I lost the syncing between devises as my iCloud on my iPhone was set to my .Me account and my MacBook Pro to .Mac.
    Once you've changed your Apple ID and Primary Email Addressto .Mac you can't seemingly go back to .Me which I think is crazy. My work around has been to delete my iCloud Account on my iPhone and then set it up again using my .Mac Account. I now have to do the same on my MBP.
    A word of caution before making any changes always make sure your iCal and Contacts info. are backed-up!

  • I created an Apple ID for iTunes using a work email address and left that company before I had an opportunity to change the email and password for that account.  How do I change the email address to a new one that I can access?

    I created an Apple ID for iTunes using a work email address and left that company before I had an opportunity to change the email and password for that same account.  Now I can't seem to login to that account and I can't choose the option for forgot password because it will send email to the old workplace.  How do I change the email address to a new one that I can access?

    If you remeber the password to that Apple ID then follow these steps
    1 - Make sure you have an email address that is NOT an Apple ID
    2 - Go to AppleID.Apple.com
    3 - Where it reads Manage Apple ID - Sign in
    Once you are signed in want to make sure the email address you are wanting to use is NOT set up as a "Recovery/Rescue" email for this account.
    [To check this - Main page where you see Primary ID - below do you see the email address you want to use listed towards the bottom? Yes - Delete / No - Good ./. If made any adjustments "Save" Next on the left select "Password & Security" - Answer your security questions you set up "if you have any" then scroll towards the bottom and check to see if you see the email address you want to use. Yes - Delete / No - Good] <-> Also you can change your password on this page as well. Any adjustments made "Save"
    Once this is done go back to the main page where you should read "Primary ID" and change the email address that is showing to the new email address youo want. "Save" Done
    I learned this not to long ago and worked for me. Hope this helps you!

  • Please help! I am trying to change my Apple Id that used to be my mother to Mine- Every time i have it changed and i go and try and do an update it continues to ask for her old password. I really need help with this!

    Please help! I am trying to change my Apple Id that used to be my mother to Mine- Every time i have it changed and i go and try and do an update it continues to ask for her old password. I really need help with this!

    Phil0124 wrote:
    Apps downloaded with an Apple ID are forever tied to that Apple ID and will always require it to update.
    The only way around this is to delete the apps that require the other Apple ID and download them again with yours.
    Or simply log out of iTunes & App stores then log in with updated AppleID.

  • I hv iPhone with ios 6.0.2 My iphone could not able to check for update-it's just showing "checking for updates" with loading sign How can I upgrade to ios 7?  Help pls

    I hv iPhone with ios 6.0.2
    My iphone could not able to check for update…it’s just showing “checking for updates” with loading sign
    How can I upgrade to ios 7?
    Help pls

    I agree- I apologize if I sounded skeptical and attacking. In no way did I mean it to sound that way.
    I completely agree on the software-hardware combo issue- this is why apple killed off 1G and 2G devices- because newer software revisions would never ever run well if at all on such ancient devices. can you imagine running iOS 6 on an iPhone/iPod touch 1G? That would be terrible. Let alone iOS 3 runs terrible on them and now are generally rendered useless due to newer App Store requirements (most require 4.3+ now to allow apple to kill off the older devices). forcing newer software on older hardware (apple, dell, HP,... Anything electronic this definitely applies to) will almost always yield less-than-par results. The other part is apple forcing you to upgrade by means of intentially making things obsolete. all companies do that.
    All of this factual info aside, the issue at hand with the 5 is not a software-hardware combo problem- those are most widely seen with the major revisions. then again, this isn't the first time apple has gotten caught up in battery drain snafus (even iOS 5 was plagued with this as well- and now there are some people desperate to roll back but can't). it basically waters it down to the point where keeping the stock software will always yield the best results even though newer versions provide better features- it all depends on whether or not the person deems the added features are worth a performance hit.
    PS. I'm still at 100%- and I've been using it periodically throughout the day. your combo worked for you, but didn't for me. And may or may not work for others- As the tech world would say, mileage may vary.
    PSS. What model/carrier do you have? Just wondering.

  • I am not able to delete voice mails after the new software upgrade

    Today I downloaded the update for my iPhone. I am not able to delete voice mails. When I try to delete them the screen freezes and I need to get out of the screen in orders for it to unfreeze. I tried hard resetting and that didn't help?

    It is in privacy settings/ general/restrictions then down to privacy

  • My Apple I.D. uses an expired email address for me, what can I do about this?

    The email used for my apple I.D. has expired, but I can't log into the apple account to change the email without them having to send a confirmation email... to an account that no longer exists. What can I do?
    Extra issues: I made an I.D. for facetime using my current email address. I need this address to be the one used for my (other?) Apple I.D.; the one used for iTunes

    Contact iTunes support.
    At top of this page click Support then iTunes then Contact iTunes supbort.

  • I am trying to change my apple Id on my iPad from an old work email address to a new one.  I have changed it in FaceTime and on the iPad log in but can't get it to change in iTunes. Any ideas?

    I am trying to change my Apple ID on my iPad from an old work email address to a new personal address.  I have changed it on my new iPad and in FaceTime but can't get it to work in iTunes.  Any ideas?

    If they are no longer in your camera roll, save them to your camera roll before deleting the account (open your my photo stream album, tap Select, tap the photos, tap the share icon -- box with upward pointing arrow, the tap Save to Camera Roll).

  • I don't know the password to the old Apple ID on this phone. Is there any way to delete the iCloud ID without the old password?

    Help!!!

    No, not unless you have a more current iCloud ID that was created by revising this old ID.  If you do, you can go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iPhone, then delete the account.  When you're done, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.
    If that isn't the case, and you don't know the password for the old ID, you'll have to reset it yourself (see http://support.apple.com/kb/PH2617) or contact the Apple account security team for assistance resetting it: http://support.apple.com/kb/HT5699.

  • My library will not let me access some tunes because they are tied to an Apple ID that is and old email address and that address is no longer valid. How do I access my music without the old password?

    I can only access part of my Itunes library.  Some of the music is tied to old Apple ID's that are email addressed that are not active.  How do I access my music?  I've tried everythign and been to the Apple store multiple times with no resolution.  They suggested I call Apple support and have the security team assist.  I can't get a hold of anyone in security and both times I called support they hung up on me mid conversation?  Very nice...

    Go to Settings, and then turn iMessage and FaceTime on if they are off.  If they are on, then turn them both off, restart the phone, then turn them back on.
    Go back to Settings > iCloud.  Whether the current or old email address is displayed there, try your current password.

  • I need to change my Apple ID which is my current email address. Will I lose access to my purchased songs etc. if I do that?

    I have a defunct e-mail address that is my apple id. Not an icloud or mac e-mail.
    If I change my e-mail I have to change my apple id.
    I'm afraid I won't be able to access my purchased songs, etc. if I do that.
    As it is I don't get notification of any new purchases.
    Comments / suggestions are appreciated ;-)

    Does adding an alternate e-mail address help me at all.
    Can I, will I, get purchase updates at the alternate e-mail on the ID?
    That would spare me the loss of purchased items that I'm not willing to give up at least....

  • I have an iPad account that I need to delete, I've forgotten the old password for that account and I made another account thinking I had deleted the old account. Now both accounts appear when I need to download something I'm going crazy!!!$@$

    I am having a problem with changing my apple account, I no longer have the email address associated with my old apple account I tried to use my new email address and it comes up as well as the old account sometime, I'm about to go crazy I have apps that need updating and I cannot do it because they are associated with an account that I no longer know the password to nor do I have that email address anymore. This is too Gawd awful confusing

    I am having a problem with changing my apple account, I no longer have the email address associated with my old apple account I tried to use my new email address and it comes up as well as the old account sometime, I'm about to go crazy I have apps that need updating and I cannot do it because they are associated with an account that I no longer know the password to nor do I have that email address anymore. This is too Gawd awful confusing

  • I've changed my email address to a new one on my itunes account, but how to I change it on my itouch to be able to download apps to my phone?  It still shows the old email address. thank you

    Hello, I have changed my email address on my itunes account, but I don't know how to change on my itouch.  I'm trying to download applications, but the old email address still comes up and I can't dowload anything.  Any help would be appreciated.
    thank you

    go into settings>app store
    and re-sign in

  • HT204053 I have been a personal Mac user IPod, MacPro laptop, IPhone , then my company set  me up with an iPad and now a iPhone 5.  So now I am dealing with an original Apple ID that wasn't a email address and the original

    How do I change this access to one log in?  My original log in purchased the majority of apps and access, yet requires me to change my password every  time I log in?  Certain apps default to the original I'd, but Apple recognizes only the second ID which requires me to continuously change passwords each time. I'm lost on the solution.  Any suggestions?

    Welcome to the Apple community.
    If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact Apple ID Support, upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
    The operator will take you through some steps you may have already tried, however they need to be sure they have exhausted all usual approaches before trying to reset your account, so you should try to be helpful and show patience with the procedure.
    The operator will need to verify they are speaking to the account holder and may ask you some questions that only the account holder could know, and you will need to answer them if the process is to proceed.
    Once the operator has verified your identity they will send a message through to your device which contains an alpha numeric code, which you will need to read back to them.
    Once this has been completed they will send an email to your iCloud email address after a period of 24 hours, so you should check that mail is enabled in your devices iCloud settings.
    Upon receipt of the email, use the reset link provided to reset your password, after which you should be able to make the adjustments to iCloud that you wish to do.

  • My Pages documents disappeared from my iphone somehow in the process of changing my iphone account from a defunct email address to my new one. How do I get them back?

    I changed my Apple account to a new email address and away from an address that was discarded last summer. Somehow, in the process, all my Notes word processing documents left my iphone. Did they go to the icloud for my old Apple account or just disappear completely? I can't access the old icloud since it requires a working up-to-date email address. Apple Security so far has not been able to help me restore my orphaned files. What to do now?!

    These two links may also help http://support.apple.com/kb/ht5621 and http://support.apple.com/kb/HT5787

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