I changed my email address and password.now when I try to purchase something ,my old email address comes up and I have no idea what the passwords and it is wrong,that is no longer my email
I cannot go the iTunes store to purchase because it is still pulling up my old email. Has this ever happened to any one and do they have any ideas.
I cannot go the iTunes store to purchase because it is still pulling up my old email. Has this ever happened to any one and do they have any ideas.
Similar Messages
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How do I remove an email address that is no longer vaild for the iTunes Store or my iPhone? A really old email address keeps popping up on my iPhone, the email address is not valid and I have no idea what the password was. It's been over two years.
Hello tcnolen1,
It sounds like you are trying to change the Apple ID logged into the iTunes & App Stores on your iPhone. Use these steps:
Changing your Apple ID account
Tap Settings > iTunes & App Stores, then tap the Apple ID signed in.
Sign out of the current Apple ID account and then sign in with another account or create a new Apple ID.
You can find the full article here:
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/ht1311
Thank you for using Apple Support Communities.
Best,
Sheila M. -
Years and years ago I first started with firefox sync. I have no idea what the password is. Nor do I remember the email address I was using at the time. I now have a new computer and can't set up the firefox sync. I can not be the only person to have had this problem.
Unless you remember your "Username" (Not Email) then the only option I'm aware of is to Create a new account
*Request [https://account.services.mozilla.com/forgot Forgotten Password] (Username Needed)
*Create [http://www.mozilla.org/en-US/mobile/sync/ New Account]
The whole point of Firefox Sync is to save/access data between different devices - Your Username should be listed on one of your Devices, unless you just happen to replace all of them at the same time.
If you could gain access to an account w/ atleast knowing the Username/Email Address/Password then what would be the point of "Security"
Thats why [http://www.steganos.com/us/products/for-free/locknote/overview/ LockNote] is handy to jot down account notes and secure it w/ a password... stick it on a thumbdrive. -
I have never set a firmware password on mymacbook pro, but when I hold down option to boot from a different drive, I geta lock, and have no idea what the password is, i am the first owner of my mac so its impossible that someone else has set the password, i have only noticed this becuae i made a bootcamp partition and installed windows onto the machine, after the installation... i shut down the comptuer and continued to use os x, days later i tried to boot into the boot camp partition again by holding down the option key on boot, but i got a window asking me for a firmware password that i have no idea of! please help me!
willHi macbookprowilliam, I have the SAME problem, that grey lock just appeared trolling me. I dunno the password and I wan't to sell this macbook! I need the password. Maybe it's a new malware! I don't even know how to set a firmware password and I am the only user on this computer too! I have a thread about that too: https://discussions.apple.com/thread/3926399?start=0&tstart=0
So, did you fix it or got around it? Please reply! I am desperate.
Thank you -
I have no idea what the password is for my airport utility
I Have no idea what the password is for my airport utility
Open Keychain Access in the /Applications/Utilities/ folder and try finding it. If that doesn't work, click here and perform a soft reset.
(112929) -
Hi I have a new mac book pro. I am swopping over from an imac. An authorize this computer message has come up for an old itunes account. I have no idea what the password is. Is there a way to find out or transfer to my new account?
Let me see if I've gotten this right! You want to remove an account from BOTH machines? Do this for your new machine first, then for the other.
Click the Apple logo on the top left of the screen, System Preferences, Users and Groups (under Systems), unlock the lock in the window if its locked (you need to know the password), select the user that you wish to remove, and click the - sign next to the + sign for Login options. A window will pop up with some options. Select Delete this user and securely, and click 'Delete user'.
After this, do an update from the App Store.
Thats all there is to it.
For the other machine repeat the process except for one thing. Before you delete the user in this case YOU, you will have to give Administrator priviledges to your son bu checking the box 'Allow user to administer this computer'.
Do NOT do anything from Finder ... if you dont know how to fix the consequences of the problems caused.
There is no need to unauthorize your iTunes account on your new machine. Do it on the old machine though. -
I get the message 'Store credit temporarily unavailable' when I try to buy an album. There is credit available. I have reset the cache and warnings and logged out of Itunes.
Apparently there is an issue if you try to make a purchase which is more than the amount from a gift card. It should charge the balance to your stored credit or debit card. It doesn't and displays this error instead. This issue is known by Apple but no fix date was given.
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I have no idea what the password is to use the wlan-17d6 wi-fi?
how do i find the password for wlan-17d6 wi=fi?
We cannot help you with that. You need to speak to whoever set up the WiFi.
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Help!!!!
You go to the bottom of store page and hit sign in, it will ask for three questions and answers after that you receive an email thanking you for joining iTunes, then your set to go!
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Why can I purchase music and books but not items for my game?
It is sound advice whether you believe it or not.
Have you tried ALL of the the troubleshooting steps here?
http://support.apple.com/kb/ts1702 -
I updated my email address on my itunes account, I verified the email I received. Now when I try to sign on, i get a notice that I need to verify my email address, i click the link and it says email address already verified. I cant access my itunes account because it keeps saying my email isn't verified. UGH!
Hi ipad also keeps asking for the password to my apple account id, but when in itunes on the ipad it says his email account.
he cannot update anything without it asking for my password to my account.
Please help, thanks. -
My rescue email is a deleted email and i have no idea what the answers are to my security questions… what do I do? How do I change the rescue email?
You will need to contact Apple support. You can use the link in the quote below from If you forgot the answers to your Apple ID security questions - Apple Support
If you couldn't send a reset email, don't have a rescue email address, or can't access email at your rescue email address, contact Apple Support. -
i just updated my ipod 4g to ios 5.1 and i cant download apps a message pops up saying to type in password for caldav something something the thing is that i have no idea what my password is i never made an account for that so please help
Go to iTunea>Preferences>Devices and see if there is a backupright at the time you did the update. Then try restoring from that backup. If the apps are in your iTunes library, any app data will be restored to the iPod.
When restoring from an iOS 4 (or later) backup, if the device had a passcode set, iTunes will ask if you want to set a passcode (and remind you that you had protected your device with a passcode). iTunes will not ask you to set a passcode when restoring from iOS 3.x and prior backups.
Therefore, remembe the passcode that you enter this time.
It appears that if you restore from a backup, that backup is not subseqyently overwritten by the next backup. -
hey! my i just got my ipad back from having it taken away for a long time and i have know idea what the passcode is ive tried everything and i have no idea what to do
Restore, if iTunes will let you. Everything except the password will be restored. Connect via cable to the computer that you use for sync. Be forewarned that it takes a long time. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore and you have IOS-6 or lower, go into Recovery Mode per the instructions here. If you have IOS-7, read this. -
When i try to purchase something on itunes it says I need to entrer the security code on my card and when I do it says i need to enter a valid one.
Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorizations have the correct information on file.
And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/
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