My rescue email is a deleted email and i have no idea what the answers are to my security questions- what do I do? How do I change the rescue email?
My rescue email is a deleted email and i have no idea what the answers are to my security questions… what do I do? How do I change the rescue email?
You will need to contact Apple support. You can use the link in the quote below from If you forgot the answers to your Apple ID security questions - Apple Support
If you couldn't send a reset email, don't have a rescue email address, or can't access email at your rescue email address, contact Apple Support.
Similar Messages
-
Please answer this is urgent
see this discussion...
https://discussions.apple.com/thread/5294290?tstart=0
From the More Like This section on the right -
How do I remove an email address that is no longer vaild for the iTunes Store or my iPhone? A really old email address keeps popping up on my iPhone, the email address is not valid and I have no idea what the password was. It's been over two years.
Hello tcnolen1,
It sounds like you are trying to change the Apple ID logged into the iTunes & App Stores on your iPhone. Use these steps:
Changing your Apple ID account
Tap Settings > iTunes & App Stores, then tap the Apple ID signed in.
Sign out of the current Apple ID account and then sign in with another account or create a new Apple ID.
You can find the full article here:
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/ht1311
Thank you for using Apple Support Communities.
Best,
Sheila M. -
I have two email accounts. However, the iPad automatically uses the account that I only want to use for business. How can I change the account from which mail is sent and received?
You are most welcome
-
I have forgotten the answers to my apple security questions. I have tried several times but just cant get through and I need to make a purchase for the first time
I am having the same problem. I know my apple ID and password but do not remember my security questions. How do you go about changing the security questions? Please help.
Thanks. -
We have forgotten the security code question and each time I request a reset it is being sent to an e-mail addres which does not exist. How can I change the e-mail address to my current e-mail address. We have put money onto an ITunes account which is asking for this security question. This has never happened before. Any assistance would be appreciated. thank you
Hello, covey98.
Thank you for visiting Apple Support Communities.
I would recommend reaching out to us via the link below to assist you with this issue.
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Cheers,
Jason H. -
I cannot seem to find a way to reset my security questions without call apple. I looked to see if there was a link under the questions but there was not.
The rescue email should give you the procedure for changing the answers. If that does not help you can call Apple at the number for your location from http://support.apple.com/kb/HE57 and ask to speak with Account Security.
-
Help!
You cannot and need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(103807) -
I cannot remeber the secruity question answers and the system won't let me reset them. How do I reset the questions?
Welcome to the Apple Community.
Start here, and reset your security questions, you will receive an email to your rescue address, use the link in the email and reset your security questions.
If that doesn't help or you don't have a rescue address, you might try contacting Apple through iTunes Store Support -
Please help? How can i activate second hand ipad if its asking the old apple id password?
Take it back. The activation lock is an anti-theft measure and there is no way to bypass it. The seller should have wiped it clean for you and if they can't then it's a very real possibility that the device wasn't theirs to sell in the first place.
You bought a device that can never function so get your money back. -
when trying to update my iPhone, i get a message that i have a full drive and i should delete some data, which i assume iTunes is using by default my C drive which is in fact full, how can I change the save directory to be able to save and change and update my iPhone? thank you
What does the message say exactly? Are you sure it's not telling you the phone has no more space?
-
I received what appears to be a reconditioned iPod Touch 4th for Christmas. How do I change the Apple ID on the device to my ID so I can use my iTunes account? Thanks for any help/
It would probably be best to attach the iPod to a computer and restore it. This way you'll know it's wiped clean. Then, when you start up the iPod it will ask you for your Apple ID.
-
HOw do I change my rescue email address? I want to change my Apple ID and it's telling me that it can't be the same as my rescue email , even though I have already deleted "alternate email address"
See Kappy's previous write-up.
Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities -
How can I change my rescue email or get rid of it? I need to change my email under my apple ID to the email that is my rescue email. It won't allow me to have the same email. I only have one email address and can no longer access the email address under my apple ID
Welcome to the Apple community.
Once you have created a rescue address, you cannot delete it, nor can you change it to the same address as used by your ID. There are numerous providers you can get additional email addresses from, such as Hotmail, Yahoo, Google etc etc. -
I want to change my ID and when I try to it says that that e-mail cannot be used for my id because it is my "rescue" email address. How can I change my "rescue" e-mail address?
Go to My Apple ID (appleid.apple.com), click "Manage your Apple ID," and sign in.
With the Name, ID, and Email Address drawer selected, click Edit next to Apple ID and Primary Email Address.
Enter your new email address.
Click on Password and Security;
Answer the security question;
Delete your email from rescue address;
Do logout and login again into manage your apple id;
Go back to Name, id and email address;
Change your primary email address;
Verify your email address.
Maybe you are looking for
-
Mapping of Perk value for Car transfer
In our Company we have a scheme vide which Company's Car (which are Company's Assets) are transferred to the Employees at the depreciated value. As per IT Rules the same shall be calculated as Perk and added to the gross salary of the employee. The s
-
Partial display of OUI - Sun OS 10
Hi all! I've got a problem with the OUI and the Display settings when trying to install Oracle 10.2.0.1 on Sun OS 10. The screen of OUI shows only partially, and the x-window is super-wide. I've gone through alle the requirement tests successfully an
-
What are thes e in the device manager windows 7
Just downloaded and installed Windows 7 on my Lenovo IdeaPad Y530 but under the device manager Im missing some drivers for some items. How can i tell which is missing ? the Beta Windows support page dosent show anythign for My Y530 Below is a picture
-
How to set exponential format for a cell?
Hello! Can someone advise how to set exponential format for a cell in Numbers?
-
Can you tell me what is a pass code for re setting program and where can I find it?
Can you tell me what is a pass code for re setting program and where can I find it?