I can purchase books and music but when I try to purchase something for my games I get the message that my purchase can not be completed and to contact this site. Whats the problem?
Why can I purchase music and books but not items for my game?
It is sound advice whether you believe it or not.
Have you tried ALL of the the troubleshooting steps here?
http://support.apple.com/kb/ts1702
Similar Messages
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Help! I'm trying to burn a DVD of a PowerPoint (I know! I shouldn't have used PowerPoint), but I am losing my audio. Surely there is a way to do this, isn't there?
You need to download and install Camera Raw 6.7.1 for CS5. Once you have downloaded it, you need to install it while CS5 is closed.
Adobe - Adobe Camera Raw and DNG Converter : For Windows : Camera Raw 6.7.1 Update
Adobe - Adobe Camera Raw and DNG Converter : For Macintosh : Camera Raw 6.7.1 Update
Once downloaded, unzip/unpack the file, and run the executable to start the update, following the instructions. -
I can make album purchases, etc. and I have no gift card balance, but it won't let me buy an email gift card to send to my neice (whose iTunes account also uses my credit card).
Go here:
iTunes Support
and follow the instructions to report the issue to the iTunes Store.
Regards. -
I downloaded podcast from a polish radio site. They are fine and working on my macpro but when I try to copy them to my ipod I get a massage that " this podcast can not be played on this ipod" . what can I do?
Or because the episodes are video but are in a format which plays on iTunes but not on an iPod Touch. Only the originator of the podcast can do anything about that.
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AirDrop used to work between my iMac and MacBook Pro. Now, when I try to transfer a file (either direction) I get a message that my certificate is invalid or that the file has not been accepted. What do I dot correct this?
Message was edited by: leroydouglas
better yet, try this solution:
https://discussions.apple.com/message/12351186#12351186 -
When I try to download a trial of acrobat, I get a warning that says : "disc could not be downloaded. reason: illegal seek" . What can I do?
georgiapolk wrote:
I need to talk to someone in customer service now.
Contact Customer Care - click on the Still need help? button to chat or speak with an agent.
Next time please start your own topic! -
Hello. Since accepting the upgrade to the current version of I Tunes (11.4) I have been unable to get the application to boot. I receive the message that I Tunes was not installed correctly and Error 7 (Windows Error 193). I have uninstalled/reinstalled I Tunes several times and this has not resolved the issue. I also uninstalled/reinstalled Microsoft.net Framework 4 since this was suggested by Apple support. This also has not resolved the issue.
When I reinstall I Tunes, I get a message that the “Service ‘apple mobile device’ failed to start.” Verify you have sufficient privileges to start system services. I attempted to manually start the Apple Mobile Device service but get a pop up stating, “Error 1053: The service did not respond to the start or control request in a timely fashion.”Unsure what I should try next.For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it, which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
The section Install missing components has advice on breaking down the iTunes installer into the individual .msi files which might prove useful if one component, such as Apple Mobile Device Support, won't install normally.
In your case I suggest you start with a clean download of the setup file using the direct link. If reinstalling AMDS alone doesn't work try tearing everything down again.
tt2 -
When I try to sign in to access Photoshop I get a message that says "error 400, photshop services n
When I try to sign in to Photoshop elements I get a message that says "Error 400, Photshop services not available". What do i do? This has been going on for about a month.
OK. OK. From these posts (adobelaurie & mytaxsite, mainly), I am gathering the following - 1. there is no more backup, and the stupid pop-up while trying to log in will be the norm, 2. by the flash page, Adobe is 'pushing' (like a drug pusher) Elements 12 on me, 3. I should look to other sites for backup, 4. PSE 12 will 'limp' along on my 64-bit system. B.S.
Now all of this sucks. Does Adobe have programmers or 'clowns' who crudely push new products with its 'new style' [read, exhorbitant] pricing on thier faithful users?
flickr? I have used Picasa from the start and love it. Its support is awesome. When will Google come out with a Elements 'killer'. With PIcasa, they're getting there. For basics, it is quicker to load, great, easier, simpler, AND catching up [read, getting better] fast! To adjust photos and email them is a cinch!
OK. While I am 'stuck' with Elements, I will just go straight to the Edit section of my Ele. 9. If it is no longer being synch'd, how can I delete the Organizer section of Ele. 9? In disgust, I want to have the least amout of Adobe crap on my system. Does Adobe have a Customer Satisfaction team? Doesn't seem like that to me. It feels like the Marie Antoinette style "Let them eat cake if they have no bread".
While I have been tempted to go for Ele. 12, after this, forget it. -
I downloaded the Book Sycamore Row last week on my ipad and when I tried to open it, I got the message that it was formatted incorrectly, or is not a format that ibooks can open? if this is true, how do I get aREFUND?
You can try deleting the book and reinstall it. There is no reason why the book would be formatted incorrectly - assuming that you purchased this book from the iBooks Store .... And you are talking about the John Grisham novel correct?
Did you try just closing the iBooks app, restart the iPad and then try again? If you don't know how, this explains how to close an app.
iOS: Force an app to close - Support - Apple -
Some clot got my wfe an iphone for her 70th birthday. I have spent hours trying to sync it to my computer for emails. I get one message saying that my user name or password are incorrect and another saying that The POP account is already configured'. Before I convince my wife to return it to the shop, can any one give me advice please?
Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
When trying to purchase Extra Lives I get a message stating that my purchase can not be done
You need to contact Support
http://www.apple.com/support/itunes/contact/ -
When I try to sync my phone using WiFi, it will not sync and the following message is displayed: "Sync will resume when "*****" (my old computer I no longer have) is available." I have synced several times on my new computer using the USB cable, but the message also gives the date of the last sync months ago, when I had the old computer. Any ideas?
I know you can't help with my Yahoo problem, however, apparently at some time in the past I have went to the Sync and tried to figure it out on both my laptop and my desktop, because I have the long snyc key information. However, when I go to try to sync both computers I never get the box to enter that key on either one. That is my problem. So should I try and get a new sync key and see if that works.
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I have purchased a PhotoSmart eprinter, but when I try to send emails to it, it show a error message
When I try to sen an email messsage to my printer, an error message appears that states, that the message was rejected by the recipient domain. The error that the other server returned was. 550 5505.7.1 Command rejected (state 18).
I have carried out all the instuctions, that the printer intructons stated that I should do, but to no avail. Pease help.
Thank you
Yours Simcererly Mr M W OwensHello Mel_Owens,
Could you tell me what device you are using to send the print job? Here are some generic steps to resolve the issue.
1. First you need to cancel your email account on the mobile device.
2. Then you can recreate the same email account.
3. Try sending a job again and see if this works.
Other things that may help resovle the issue is to remove delivery confirmation and read reciepts, and make sure that only one email account is on the phone.
If these steps don't fix the issue, let me know about the device that is being used and I will try to help you further.
Although I am an HP employee, I am speaking for myself and not for HP.
If I have resolved your issue, feel free to provide Kudos and make sure you mark this thread as solution provided. -
When I try to open iTunes it says that it can't and I have no idea how to fix the problem. I've uninstalled and reinstalled iTunes 3 times and the same thing happens each time. Please help me!!
Unless you've recently attempted to downgrade iTunes this is probably a sign of a corrupt library file. See Empty/corrupt library after upgrade/crash.
tt2 -
Have been using Thunderbird for years and it has worked just fine. Have not made any changes to any of the settings. My boyfriend also used T'bird for years but last year it stopped sending messages and he finally had to stop using it. My T/bird is beginning to act the way his did. I will write a message and press send and then a window will open saying the message couldn't be sent and to retry or cancel. Usually a retry will work. Sometimes I get a message asking me to enter my password (I don't even think I have one or if I do I don't know what it is because I have never logged in to send email). So I'm worried that my T/bird program is beginning to fail like his did. I don't want to lose the use of the program and all my saved emails and addresses, mail groups, etc. My OS is Windows 7.
That sounds exactly like an issue that has plagued McAfee users for around a year.
Try disabling email scanning in your anti virus program.
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