I changed my email on my i tunes account and every time i try to updates an app it takes me back to the old email .what should i do to have the same email
i chamged my account on i tunes ,and i had a new email ,and it working fine when i purchase and when i log in to i tunes ,but everytime i need to press on update button it takes me to the old e mail and account ,what should i do.
Why am I sometimes asked to verify my Apple ID by email?
When you create a new Apple ID or make certain changes to your account, Apple will require you to sign in by following the link in a verification email. This is to help protect your identity and keep your account secure. Some Apple services, such as FaceTime and GameCenter, require email validation.
How do I verify my Apple ID by email?
Simply follow the link in the verification email that says "Verify Now." Sign in with your current Apple ID and password, then click Verify Address. You can also verify by signing in at My Apple ID. You'll receive an email prompting you to verify.
Similar Messages
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I've tried many times to get rid of my old iTunes account. I have made a new Apple ID and I do remember the password. My 2 main problems are, i can't update ANY of my apps (and I have 53 to update now), and I can't get rid of my old old email that I forgot the password to. Every time I try to reset the account and start a new iTunes account, it will ask me for my new email. I've tried multiple times to change it, bbut every time i do, it asks me to put a password when for my old email that I forgot the password to reset the account.
Once you purchase or download an app it will always be associated with the Apple ID used to download it. When that app requires and update you must use the Apple ID and password used to download it in the first place. The only way around this is to delete the apps the require the old Apple ID and download or purchase them again with the new Apple ID.
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My icloud and Apple ID aren't the same email address. My phone wont let me change my icloud email. I don't know the password to my icloud account, and every time I try to email myself the password, it doesn't go through.
Welcome to the Apple Community.
Your Apple ID and iCloud email address don't need to be the same, you can't change an iCloud email address.
Also check your Mail rules and filtering, the verification mail may be going to a junk folder or even being deleted altogether. You may also wish to contact your mail provider to see if their spam filters are removing the email before it gets to you. -
I just got the 5s, every time in try to update my apps it's asking for a second password to an Apple ID that is not mine-- it asks for mine and then another one pops up after I enter mine .what do I do?
where did you get this phone from
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I have a I tune account but every time I try to download a free app it's keeps asking me for credit card details but when I put card details in it declines card and I can't turn payment apps off
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
I have 8 apps that, when I tried to update, are now stuck on "installing" in the box that says update. every time I try to update another app, it gets frozen like this as well. I was able to quit all apps, but these, as they do not respond. Any ideas?
Reset your iPad by holding the home and on/off buttons together for 6 or 7 seconds till the Apple logo appears. Then update your apps one at a time. Do not start the next app until the current one downloads and finishes installing.
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Would love some advice.
silly question but is your ios device jailbroken? have the hosts file been changed either by tinyumbrella, etc..
this will stop the connection to apple servers? -
The full message said:
There was a problem downloading the software for the iPhone "Judy's iPhone 4". The network connection was reset.
Make sure your network settings are correct and your network connection is active, or try again later.
I am trying to update the iPhone for my grandmother, Judy, as I am leaving for Paris on Wednesday night and we want to have Facetime installed on her iPhone before then, so we can stay in contact with each other. It is the simplest way for this to happen but the program simply will not allow me to update her iPhone.
Is there any way to get past this error and update her iPhone? Any help will be greatly appreciated.Dear Jody..jone5
Good for you that can't update your iphone because I did it and my iphone dosen't work for example I can't download any app like Wecaht or Twitter..
Goodluck
Atousa -
It is really frustratating me, as ALL my Apps are really out of date. Please help.
You will need to use that old Apple ID and password to update any apps you purchased using that account. So you will either need to recover that Apple ID, which if you forgot the password you should be able to reset here:
http://iforgot.apple.com
or you will need to delete all those apps and repurchase them using your current Apple ID.
Regards. -
Updated my iPhone 4 to iOS 6 and every time I try to move an app the iPhone reboots.
Not happy with the iOS 6 update. Some of my apps do not work. I try to move an App from one location to another the iPhone reboots. I guess the Apple logo is Apple's version of the blue screen of death.
The problem could very well be on Apple's end...maybe a server issue with the App Store. I just checked my iPhone 5 updates under Wi-Fi and get nothing but a white "Updates" screen with the busy cog spinning endlessly. Everything else loads fine...web pages & all other aspects of the iTunes Store. Updates is the only thing that is not working.
Checking the System Status page (http://www.apple.com/support/systemstatus/) show no issues, however it may not have been updated/Apple is not yet aware of the issue. -
my ipod wont update because it gives me a (-1) error code and i really need to update it and suggestions? ive read the troubleshoot page on it and it said something about uninstalling the security software and i have no idea how to do that.....
Error 1 or -1
This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.
The "device may need service" means a hardware problem. in that case make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
I find this extremely frustrating as I cannot update any of my apps.
Take a look at this link, http://support.apple.com/kb/HT1808
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Bought a new 4s and need to transfer photos from iCloud to new device. iCloud is giving me an old @me address. I do not have the email or pw for the iCloud account. How do I retrieve this information? Thanks.
If you need to change the iCloud ID on your new phone you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iPhone, then sign back in with the ID you wish to use. If you don't know the password for your old ID, or if it isn't accepted, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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Hello , I ordered the iPhone 6plus 128gb a few minutes before 3am est on Friday morning. I received my conformation email at 530am . As of then every time I try to check order status I receive the following message . We are experiencing system issues, please try again later. Is anyone else receiving this message when checking order status?
Are you seen that message when trying to view your orders from your Verizon account? I have the same issue but if you search your preorder confirmation number and enter you last name here Order Status | Verizon Wireless then it will at least give the vague details like, "your order has been received and is been processed" It will also show the expected delivery date.
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How come every time i try to download a app it says Your apple id has been disabled. I already reset my pass word and it keeps saying the same message?
Apple - Support - iTunes - Contact Us
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