I changed my iTunes account sign in and my I pod is not in my account devices When iPod is trying to update an application it is using my old ID number Any suggestions?
I pod is trying to sing into my old acct name but my mac and ipad have a new user name.
I have synce the ipod with the mac but it hasn'r changed the username for the old one andy suggestions?
You created a new iTunes ID?
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I tried to download an app for the iPad and was told the file was too large for the iPad; so I tried to download it on the MacBook but it never showed up; any suggestions? PS, I got the receipt from iTunes store so it was paid for
FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Cheers, Tom -
I bought the app Atari greatest hits package for $9.99 and now the app will not even open... Every time I try to open it it closes on its own...any suggestions?
Try deleting it and reinstalling it.
you can also try giving your iPad a reset. Hold down the sleep and home keys for about 20 seconds or so until it reboots and see if that helps. -
I own a iPhone and I have in ÇáÇí Cloud account, but has been disabled worked ريستور and what worked device device is linked to the account books first and I am I do not know the account and password and wrote activation iphone and I am ready to prove that this device is not stolen any way you want
Apple does not participate in these forums. We're only users like you.
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When i'm trying to send an application as gift using "send gift via email" option, it is not allowing me to buy the app. A pop up appears with message "Please contact itunes support to complete this purchase"
Okay, so do as it says, contact iTunes customer support.
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While trying to update my ipod touch 2nd generation to ios 4.2 i get the messge this ipod could not be restored. Unknown error occured (-1). Tried updating with security software disabled, restarting both computer and ipod still same results any suggestions?
Since Apple says:
Error 1 or -1
This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.
It sounds like you have a hardware problem ((device may need service). Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
How do I change my appleID in itunes? My old ID does not work for itunes, when I want to buy an app the old ID appears and I'm unable to change it. Help
Select iTunes store.
Log out then log back in with updated AppleID. -
I changed my email password on Gmail last night. I then went into settings on my MAC to reflect the changes but it will not recognize it. I double checked to ensure I had the right password and it is. I can log into my email from safari with no issues. I have varified that all account information is correct but its still not working. I have also lost notes and contacts.
Keychain is no longer able to update itself when I upgrade an application...
http://unsanity.org/archives/2007_01.php
Mail passwords not holding...
If Terminal doesn't scare you, you might try this line in Terminal...
sudo mv /var/db/CodeEquivalenceDatabase /var/db/CodeEquivalenceDatabase.old
Carefully type your admin password when asked & hit enter, as it won't be echoed, then restart the Mac.
The Password rejection can confuse people since it's a catch all meaning...
This Password, Username, Authentication method... is not recognized on this Port to this Server.
So since WebMail works it's not Name or Password, but one of the other ones.
The receiving email ports are:
IMAP is port 143
IMAP-SSL is port 993
POP is port 110
POP-SSL is port 995
The receiving email ports are:
IMAP is port 143
IMAP-SSL is port 993
POP is port 110
POP-SSL is port 995
Outgoing ports are...
SMTP and SMTP-SSL is on ports 25, 587 and 465. Port 587 has to be SSL, and port 465 is enforced TLS-wrapped and is generally used by Outlook users.
Is it POP or IMAP? -
I have an iPhone which I added my email address as my apple ID. I have just purchased an iPad which I add my other email address by mistake and now I am unable to stream my photographs. I have tried to change my email on both devises but with out luck as it won't reconise my pass word. Any ideas
Settings>iTunes & App Stores>Tap the ID and sign out. Then sign in with your other ID.
If this isn't working, restart the iPad - AFTER you sign out of the ID and then sign in with the correct ID after the iPad restarts.
There is no reason why you should not be able to sign in with the ID that you are using on the iPhone and use that passord with that ID on the iPad. -
I recently update my iTunes and it deleted all my songs. I was able to get some back via iCloud but I can't seem to sync my old playlist. Any suggestions??
See Empty/corrupt library after upgrade/crash...
tt2 -
Hello I'm trying to update my applications and it is asking me to sign in and checking my billing account .it is not accepting my billing account that I use tried to change it several time it didn't work .what can I do to solve it?
What happens when you try to confirm your details, if you are getting an error message then what does it say ? For a card to be accepted (debit cards are no longer accepted in all countries) it needs to be registered to exactly the same name and address as on your account, and have been issued by a bank in your country. If it's not being accepted then do you get the 'none' option on your account ?
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I've recently changed my email address and my apple ID but sometimes I'm still prompted to use my old apple ID and password which I don't use anymore. I can't seem to be able to delete my old Apple Id, any suggestions?
Please follow these steps in order to get it working properly again.
Please change your Apple ID back to your old email address (that you used as Apple ID before) here:http://appleid.apple.com
Then go to all your devices - iPhones, iPads, Mac etc. - ("Settings > iCloud") and delete your iCloud account from this devices (+ turn off Find My iPhone, but I guess it will ask you that anyway)
After that go back to http://appleid.apple.com sign in again, and now change your Apple ID again to your new email address.
Finally, set up your iCloud account on all your devices again.
Now, everything should working properly again. -
I have downloaded icloud to my Windows 8 PC and have tried using my Apple ID to sign in but it says it is not an icloud account ID
I have the same problem and unfortunately the only way to get an iCloud ID is to set one up on an Apple device that uses the Apple OS opperating system. If you don't own one, or can't qfford one, then you are simply shut out of using the iCloud. Does it suck? Yes. Is there any solution other than buying an Apple device? No.
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I recently upgraded from an 80 to 160GB Classic but only some of the artwork in iTunes is synching. There was no problem with the old 80Gb classic. any suggestions?
here is an interesting thing: take the iphone and set lock screen to never. Now make an email with siri--be sure to activate her with call button. get to the body and get some text in there. then just stop talking. LOCK SCREEN APPEARS!!!!!! and of course you draft is gone.
There does seem to be a work around for some--maybe all these issues. Don't use the call button--use the buttons on the phone.
Siri seems to behave properly with scenerio above---sans call button. She does not go to lock. -
just got a ipod 7th generation and having some difficulty copying tunes from 5 generation to new ipod; cant seem to sync old with new. any suggestions?
Plug your iPod in and when it appears in iTunes, click on it from under Devices in the left hand pane. This brings you to the Summary tab. Locate and click on the Music tab. What configurations do you have made from under this tab? Is your iPod configured to sync those playlists?
B-rock
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