I changed my service from one 3G to another 3G.  Itunes recognizes the previous owner's name and password only.  How do i change to mine?

I moved my service from one 3G to another 3G. Itunes recognizes the name and password of the previous owner; how do I change to mine?

The previous owner did not erase all content and settings on the iPhone or restore the iPhone with iTunes as a new iPhone or not from the iPhone's backup?
Obviously not, so I suggest doing so. When you say password, are you referring to the Passcode Lock?

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