I did an automatic update to my daughter's iphone and it did not complete teh update. I tried to restore my updated setting but now my iphone will not start. I see the apple and a white line that never moves past 15%.
I did an automatic update to my daughter's iphone and it did not complete the update from version 6.0 to I believe 8. I waited for hours but the line stopped at 70%. I tried to restore my old settings but now my iphone will not start. When I try to start the
phone, I see the apple and a white line that never moves past 15%.
Hi JG14usa,
Welcome to the Apple Support Communities!
I understand that you attempted an update on your daughter’s iPhone but the update will not complete. For this type of situation, it may be necessary to place your iPhone into recovery mode and restore. Please use the instructions located in the attached article to complete this process.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Best regards,
Joe
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