I am trying to redeem my itune prepaid card and the system request the security question's answer which i have forgot. im trying to retrieve it through my yahoo email address which i set earlier but i do not receive any email from apple support.

i am trying to redeem my itune prepaid card and the system request the security question's answer which i have forgot. im trying to retrieve it through my yahoo email address which i set earlier but i do not receive any email from apple support. Can i know what should i do to retrieve my security question's answer?

http://support.apple.com/kb/HT5312
-If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com. Clicking the link will send the reset to your rescue email address (NOTE: This is not the same address as your Apple ID email)
-If there is no link on the page, then you didn't establish a rescue email address. Contact AppleCare at 800.694.7466 (If you are in the US), and ask for account security. You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.
-If you are not in the US, click http://support.apple.com/kb/HT5699 - Apple ID: Contacting Apple for help with Apple ID account security
HTH

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I'm trying to redeem my itunes gift card and i get the message "session timed out". does anyone know why i'm not able to redeem my card and why i get this message?

i'm trying to redeem my itunes gift card and i get the message "session timed out." does anyone know why i'm not able to redeem my card and why i get this message in stead?

I've been having the same issues too, and thought it was just my outdated computer or account?!
Every time I try to purchase a song, "session has timed out" shows up after I click "agree" to the terms!? I seem to be in the exact same scenario as 'SportsBarn' above: Itunes support have replied repeatedly with the same "solutions" but nothing has helped or even been applicable. I have an older laptop, 2005 Powerbook running OS X 10.4 Tiger so it's not compatible with the latest iTunes 10.5.2 which requires minimum OS X 10.5. I've been using the balance already in my iTunes account (from redeemed giftcards over the past few years) with no problem, until recently (my last successful purchase was October 2011). I wonder if it's the older OS or just a redemption glitch even with newer computers?

HT201195 I tried to redeem an iTunes gift card and it said that my card has not been properly activated

pls could somone help
I tried to redeem an iTunes gift card and it said that my card has not been properly activated
Yvesolution

What you normally should do when you have an iTunes card that has not been activated is go back the retailer from whom you purchased the card and discuss the problem with them. They should either correctly activate the card or give you a new one. If they refuse to help, as some retailers do, or you don't know or can't get to the retailer, go here:
iTunes Support
and follow the instructions to report the issue to the iTunes Store. They will ask for a scan of the front and back sides of the card as well as a scan of the receipt
Regards.

I wanted to reset my security question but i didn't receive any mail from apple! What do i do

I wanted to reset my security question but i didn't receive any mail from apple! What do i do plz help me

If the email's not in a spam filter, you need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(107097)

I tried to redeem an iTune's card and it said it was invalid I checked everything to make sure it was right but it still won't go

Help

Was the iTunes card issued in the same country as your account is based (they are only valid in their country of issue) ? If it was and this page doesn't help then you will need to try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

I am trying to use my iTunes gift card and it is telling me to to update my billing info why, I am trying to use my iTunes gift card and it is telling me to to update my billing info why

I bought an iTunes gift card to purchase a book in iBook. When I press buy it will ask for my password, once I put that in I it will then ask for my password again. Then it will tell me that PayPal is not supported by my device. In iTunes under my apple id it has the amount of credit I have on my account. Why can't I get what I am trying to buy?

You might want to check the details you have linked to your account by visiting the website (appleid.apple.com) > Manage your Apple ID > Then sign in.
Once your satisfied with the information you have provided / changes you've doon. Try to make that purchase again. If you're being prompted for the billing info thing. Just follow the onscreen prompts. Click done at bottom of the screen to proceed.
This happened to me once. I Hope it helps

I try to reset my password at APPLE ID, I get an OK message but I do not receive any email for that. What can I do?

Moreover I got today an email that said:
Your Apple ID was just used to download Doodle Jump HD FREE from the App Store on a computer or device that had not previously been associated with that Apple ID.
This download was initiated from the United States.
If you initiated this download, you can disregard this email. It was only sent to alert you in case you did not initiate the download yourself.
If you did not initiate this download, we recommend that you go to iforgot.apple.comto change your password, then see Apple ID: Tips for protecting the security of your account for further assistance.
Regards,
Apple
And it was not me!! I tried to reset 5 or 6 times my password but no message in my inbox. (the email that I was successfully registered in the community here was sent OK.)
What can I do? I still can enter into my APPLE ID with my current password but I want to change it.
Thank you very much
Kyriakos
<Personal Information Edited by Host>

I just saw that the app Doodle Jump HD FREE which is said to be downloaded is not seen in my purchases in APP STORE, so assume it is a spam. However I still cant reset my password...
Thank you again!
PS. The email looks so real... from APPLE

HT5035 i redeemed my itunes gift card and i got $15 in credit, but when i try to make a purchase it tells me it could not be completed, how can i fix this ?

i redeemed my itunes gift card and i got $15 in credit, but when i try to make a purchase it tells me it could not be completed, how can i fix this ?

If you are also getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Am trying to redeem an itunes gift card but its telling me that the ipod is from another state and that i can't redeem the card????

am trying to redeem an itunes gift card but its telling me that the ipod is from another state and that i can't redeem the card????

The iPod is from another state? Can you give us anymore details?
Be sure you are using the correct code > iTunes Store: Invalid, inactive, or illegible codes

HT2736 Trying to redeem an iTunes gift card. Keep getting invalid code message. It has 14 digit code. Anyideas?

Trying to redeem an iTunes gift card. I keep getting invalid code message. It has 14 digits. Is this a problem?

This article should help:
iTunes Store: Invalid, inactive, or illegible codes
http://support.apple.com/kb/TS1292
If you still can't redeem your card, then you should contact iTunes Store Customer Support via http://www.apple.com/support/itunes/contact/ and provide the serial number on the back of your gift card. The article above shows you how to locate the serial number.

Why do I get an error code 5002 when trying to redeem an iTunes gift card?

I have an iTunes gift card and everytime I enter the redemption code I get an error code 5002. Sure would like to be able to redeem my card.

This alert is often the result of an issue with verifying your billing.
Quit iTunes.
Open iTunes.
Test the issue.
If it persists, sign in to store.apple.com using your iTunes account
Click on Change account information
Modify or remove your credit card information.
Click Continue.
Test the issue.

I tried making a new Apple ID for my official iPhone device and found that my official email ID is already taken (although I don't remember taking the same). I have trying to reset my password since last 3 days but I'm not getting any email from Appl

Despite requesting several times through iforgot, I have not received any email from Apple support on my official email address.

try this...
Apple ID: Contacting Apple for help with Apple ID account security
ÇÇÇ

HT1933 My daughter downloaded a bunch of apps and I need to know how to get them reveresed. I have not received any email receipts, but they did show up on my bank statement. This happened within the last few hours.

My daughter downloaded a bunch of apps and I need to know how to get them reversed. I have not received any email receipts, but the charges have shown up on my bank account. This has all happened within the last couple of hours. I have tried numerous times to "report a problem" but am not having any success. Keeps redirecting me to support. I need help trying to get a hold of someone. I know that there has been a settlement recently about this situation.

Apple - Support - iTunes Store - Contact Us - http://www.apple.com/emea/support/itunes/contact.html
How to request a refund for an iTunes or App Store purchase - http://www.imore.com/how-request-refund-itunes-or-app-store-purchase
iOS: Understanding Restrictions - http://support.apple.com/kb/HT4213 - "You can enable Restrictions, also known as Parental Controls, on an iPhone, iPad, or iPod touch to prevent access to specific features."
Children should not have access to your iTunes account password.
You should also consider removing credit card information from your account so no unconsidered purchases can be made by anybody. iTunes Store: Changing Account Information - http://support.apple.com/kb/HT1918

I forget the secret answer of questions asked by account. I have also updated by account wiht alternative email (resque) but i am not getting any email from Apple. please help.

I forget the secret answer of questions asked by account.
I have also updated by account wiht alternative email (resque) but i am not getting any email from Apple for the restoreing my secret Ques Answer
please help.

The Best Alternatives for Security Questions and Rescue Mail
    a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    b. Call Apple Support in your country: Customer Service: Contact Apple support.
    c. Rescue email address and how to reset Apple ID security questions.

My brother gave me his iphone and i activated it with my phone number but i can not receive any message and i notice that on iMessage stills appears his phone number, what do i have to do?

my brother gave me his iphone and i activated it with my phone number but i can not receive any message and i notice that on iMessage stills appears his phone number, what do i have to do?

Launch iTunes on your computer, plug the phone in & on the "Summary Pane", select "Restore". This will restore the phone to factory settings with all of your son's stuff gone. You can now use it as an iPod touch. To do this REQUIRES the deactivated sim card be still installed in the phone.

I am trying to redeem my itune prepaid card and the system request the security question's answer which i have forgot. im trying to retrieve it through my yahoo email address which i set earlier but i do not receive any email from apple support.

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