I don't know the account used to purchase Lion (it was already installed when I bought my Mac). How may I found it to reinstall my mac from scratch ?
My mac has issues with the software used to manage my hard drive and I have to reinstall it from scratch (the genius guy tell me that).
So, I have erased all my HD and try to reinstall Lion. But they ask me to login with the account used to purchase Lion and I don't know it since Lion was already install on my mac...
Do you know how I can find what is this account ? (I have already tried my 2 known apple account. Maybe there are others...)
Thanks in advance !
Thanks for your answer !
Yes, I buy the MacBook Pro new with Lion installed.
I have already followed the steps described in the section "Recovery system" of your link. (command-R, ...). But when I want to reinstall, they ask me to login with the account used to buy Lion (which I didn't bought since it was already installed)...
So, I'm stuck there :/
Similar Messages
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Hi, I don't have the start up disk for my mac, and am not able to login how can I reset my password? Mac was purchased as a ex lease from a PCM shop in botany.... Cheers
Replacement System Discs can be obtained from Apple's Customer Support - US (800) 767-2775 for a nominal fee. You'll need to have the model and serial number of your Mac available.
If you're not in the US, you may need to go through the regional Apple Store that serves your location to find the contact number - http://store.apple.com/Catalog/US/Images/intlstoreroutingpage.html -
App store message, "To update this application, sign in to the account used to purchase it"???
My app store says I have updates available for iPhoto, but every time I go to update it, a message pops up saying, "To update this application, sign in to the account used to purchase it". I have only ever had one apple ID account, what can I do???
And the 3 apps are iPhoto, iMovie, and Garageband; which all came on the MacBook Pro when I bought it.
What happened likely is someone restored their iLife on the machine or you purchased the machine used with someone else's iLife still on it.
Since you don't have their AppleID, you can't update it. All AppStore software is copy protected.
This can occur if you bought a machine aware or unaware it was a "open box" or "used" and someone wiped the drive and reinstalled iLife with their AppleID not knowing it can't later be updated or trying not to let anyone know it's a used machine, thus having to drop it's price.
The purchaser then figures it out later that it's a used machine, have to pay for the iLife now.
You should complain to who you bought the machine at, they owe you iLife cost at least.
Restoring your Free iLife (iPhoto, iMovie etc) -
Okay, I just downloaded IOS 6 on my iPad 2, and it deleted the youtube app that was already installed when I got the iPad, I downloaded the new app from the apple store and it doesn't fit my screen, this is ******* me off and I would like it back.
Here is the thing the actual license for Apple to have a native YouTube app has expired you must understand this more about Apple removing Google from its ecosystem and less about actual licenses. If Apple was so inclined I am almost certain they could have continued to provide a native YouTube app.
Do you really think that Apple Maps are "better" for iOS users? You know that you can set your default search to another provider such as Bing? Imagine Apple changing its default Safari search to Bing. You must understand that Google makes more from searches on iOS devices than it does on everyting that is Andriod (source:http://www.digitaltrends.com/mobile/google-earns-four-times-more-from-ios-than-a ndroid/). Apple is slowly and meticulously working on freeing iOS of Google products.
Of course it is a free market and Apple will most certainly allow Google's apps on their app store. -
my i photo disppeared, the whole package and I have already looked for help but I can`t find my cd. it is a new mac pro, bought 6 months ago.
Where did it disappear from?
Where did you look for it?
Is it in the Applications folder? Finder, Go Menu, Applications. -
Don't know the source tablespace to use in REMAP_TABLESPACE
11.2.0.2/Solaris 10
We have an expdp dump of a development related schema. We had dropped the source DB. Now, we want to create a new schema in a new DB using this dump. We don't know the tablespaces used by the source schema as that DB doesn't exist now.
To find the tablespaces used by the source schema, I can go ahead and do impdp and go through the "tablespace does not exist" errors in the impdp log file (need to do some googling to create an awk script for this )
But is there any other way to determine the tablespaces used by the source schema when the source database no longer exists ? We don't have the expdp log file either (Currently searching for it )I can think of 2 options for you.
1. run your import with sqlfile and then grep that file for the TABLESPACE keyword. This will give you all of the tablespaces that will be used during the import command.
2. run your import but with these:
keep_master=y master_only=y job_name=my_master_only
this will load just the master table and then you can query the master to find the tablespaces. If your dumpfile is large, this may be much
faster than sqlfile Once this import is complete, do a query like this:
SQL> connect schema_running_job/password
SQL> select unique object_tablespace from my_master_only where process_order > 0 and duplicate = 0;
SQL> select unique object_name from my_master_only where process_order > 0 and duplicate = 0 and object_type = 'TABLESPACE';
Hope this helps.
Dean
Edited by: Dean Gagne on Sep 12, 2012 10:22 AM -
My App icon shows that I have one upgrade. When I try to update this app, to my iphoto, it tells me that I have updates available for other accounts and in order to update this application I need to sign in to the account used to purchased it....I only have one account, so I don't know how to update this, it just stays on my desktop showing that I have 1 update on my App icon...
Are you sure that these Apps were not purchased using another Apple ID...
If so, and you only have one ID, then Contact Customer Service...
Mac Apps Store Customer Service
http://www.apple.com/support/mac/app-store/contact.html?form=account -
I want to use the same apple ID but I don't know the password for my email account to verify iCloud any answers?
iForgot.com
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I just created an iCloud email and I want to use that email for my iTunes account as well. I need help switching the old apple ID because I do not remember anything associated with that email and I don't know the security questions or the login for that old email.
You cannot do that. The AppleID you used to create the iCloud account is an active primary email address. The email address you created with the iCloud account is also an active primary email address (all Apple domain email address automatically become AppleIDs as well). You cannot replace the primary email address on one active AppleID with the primary email address on another, active AppleID.
You can use your iCloud email/AppleID with iTunes, but it will be a separate account, so all your previous purchases remain tied to the other AppleID you have.
I don't understand your statement that you could not remeber your old AppleID password, as you would have had to use it to create the iCloud account in the first place (the first step of creating the iCloud account required you to login with your existing AppleID and password)? -
my iphone wont let me use it because i don't know the password or apple id to my itunes account i cant even restore it. What can I do?
How can you not know your Apple ID?
If you can't remember it, try recovering it here: https://iforgot.apple.com -
I have set up my apple id years ago in my name- my husband recently used my id for his phone and has the email password changes going to him- I want to change this and no longer allow him access to my apple id. How do I do this? I don't know the securtiy questions.
The Best Alternatives for Security Questions and Rescue Mail
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contact Apple support.
c. Rescue email address and how to reset Apple ID security questions. -
I am unable to share photos from the Iphoto program because I don't know the password for the SMTP account. How can I either retrieve or change that password? Or is it one I already should know?
Have you set the general preferences in iPhoto to email using iPhoto? Then change it to email using "Mail". This way iPhoto will use your regular Mail account.
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I recently had to get a new hard drive on my laptop and thus lost all of my music. I've had my iPod for somewhere around six years, and have amassed a lot of music during that time and gone through a couple computers (mostly because I was working up to a computer of my own...). So, if you can guess where I'm going with this, I have had at least three different iTunes accounts and I still have all of the music on an external drive. My problem is that now that I'm putting my music back on to the new hard drive, I can't play some of the songs because I don't know the password for the OLD AOL accounts. I've tried every variation of password I can think of that I would have used, but still come up with nothing. I tried calling the AOL support number and the guy said he had no idea what I was talking about and hung up on me. To make things even more confusing, iTunes seems to have created an identical account to the one I use now but as an AOL account and I have absolutely no idea what the password is. This means that half of my music/TV shows/movies are not able to be watched/listened to. Does anybody have any idea what I can do to recover my password? Or am I totally screwed?? Please help!
Ok..
Launch iTunes. From the menu bar top of your screen click Store / Authorize This Computer.
iTunes seems to have created an identical account
No... Apple does not "create" an account for you.
I've had my iPod for somewhere around six years, and have amassed a lot of music during that time and gone through a couple computers
You've purchased iTunes media all this time and never backed it up? -
How can I delete my Icloud account when I don't know the password and no longer have the email address associated with it?
You need your password to delete it and I need the email address to reset the password. I feel like I'm going in circles!!! Please help!!!Go to https//appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Tap edit next to the primary email account, tap Edit, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address (you shouldn't need to verify the old account). You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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how do i delete icloud account on my ipad when my apple ID is non active email and i don't know the password and can't reset password without active email
If the iCloud account you are trying to delete is old ID that was later updated to change it to your current ID, you can go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now, if desired, you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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