I show that I have an update to my iPhoto but when I click update it tells me that I have updates to other accounts and I should log into the account that I purchased it through? Does anyone know what I should do?

My App icon shows that I have one upgrade. When I try to update this app, to my iphoto, it tells me that I have updates available for other accounts and in order to update this application I need to sign in to the account used to purchased it....I only have one account, so I don't know how to update this, it just stays on my desktop showing that I have 1 update on my App icon...

Are you sure that these Apps were not purchased using another Apple ID...
If so, and you only have one ID, then Contact Customer Service...
Mac Apps Store Customer Service
http://www.apple.com/support/mac/app-store/contact.html?form=account

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I am unable to axcess any adobe software since OS X YOSEMITE took over my laptop. I keep getting this message, "To open Adobe CS5" you need to install the legacy Java SE 6 runtime. Does anyone know what to do. My efforts have not worked.

I am unable to axcess any adobe software since OS X YOSEMITE took over my laptop. I keep getting this message, "To open Adobe CS5" you need to install the legacy Java SE 6 runtime. Does anyone know what to do? My efforts have not worked.

and - check with Adobe - would strongly suspect you need to upgrade CS. Strongly consider Creative Cloud, access to the entire TypeKit alone is amazing.
https://www.adobe.com/creativecloud.html

I have a mac book pro and a panasonic SD Video camera SDR-S50 - but i cannot transfer videos from the panasonic to my mac - does anyone know what i should do? - Rochelle

i have a mac book pro and a panasonic SD Video camera SDR-S50 - but i cannot transfer videos from the panasonic to my mac - does anyone know what i should do? - Rochelle

If the macBook Pro will not read the card/files then you might need a converter, check out:
http://www.hdconverterformac.com/article-mod-video/panasonic-sdr-mod-to-mac.html
http://expertscolumn.com/content/how-play-or-edit-panasonic-sdr-mod-files-mac-os -x

HT1473 When I try downloading itunes it says itunes can't run because I don't have apple support. Does anyone know what I should do?

I am having an issue with downloading itunes. It says I need itunes support. Does anyone know what I should do?

With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/download.htm
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you?
If instead you get an error message during the install, let us know what it says. (Precise text, please.)

I dropped my phone in water for a few seconds, but it still works. I went to charge the phone but it fried the charger. It still works though. I just cant charge it. Does anyone know what i should do?

I dropped my phone in water for a few seconds, but it still works. I went to charge the phone but it friend the charger. It still works though. I just cant charge it. Does anyone know what i should do? it actually burnt the tip og the charger and was smoking I have no idea how the phone is still working. I do not want to buy a new phone.

Hi Sean,
If it fried the charger, then there is something seriously wrong with it. You need to take it to an Apple Store to have it looked at, and be prepared to be told that you will need to get a new phone. If you can't charge it, it will be useless to you in a matter of days anyway. Also, do not even try to hook it up to your computer....you will probably cause serious damage to the computer and be even worse off than you are now.
Sorry about your troubles. But for your own safety, you need to have the phone looked at! Don't wait - if you wait until it has no more charge left, then no one will be able to recharge it to look at it....
Cheers,
GB

Hiya, I've got a weird problem with my iPhone4. On the 'home page' of my iPhone the mail symbol tells me there's a new mail waiting for me. However, there's no new mail to be found. Does anyone know what the problem is? Thanks

Hiya, I've got a weird problem with my iPhone4. On the 'home page' of my iPhone the mail symbol tells me there's a new mail waiting for me. However, there's no new mail to be found. Does anyone know what the problem is? Thanks

This response is a little late as I just read about your problem. I have a 2012 Dodge Charger and a 2012 Chrysler Town and Country and both worked flawlessly with the iPhone 5s my wife and I had. However, we just upgraded to the iPhone 6 and Uconnect will receive calls but you cannot answer them. You can callout successfully, however. the annoyance being the inability to answer incoming calls in the HandsFree mode.

I am trying to use Time Machine to back-up to an external hard drive and I get the following message.Unable to complete backup. An error occurred while creating the backup folder. Does anyone know what I should do?

I am trying to use Time Machine to back-up to an external hard drive and I get the following message.Unable to complete backup. An error occurred while creating the backup folder. Does anyone know what I should do?

Hello Drake, I suspect one or more of the Drives needs repairing, but...
Have you looked through Pondini's extensive TM help site?
http://Pondini.org/TM/FAQ.html
http://pondini.org/TM/Troubleshooting.html
Can't imaging something not being covered there.

There is a pad lock symbol in the upper right corner of my screen. does anyone know what this means? it has a circle around it...

There is a pad lock symbol in the upper right corner of my screen. does anyone know what this means? it has a circle around it...

abigailfromwaddell wrote:
There is a pad lock symbol in the upper right corner of my screen. does anyone know what this means? it has a circle around it...
You have activated rotation lock. Check the little switch near the volume control.
Stedman

HT1218 I am receiving the following error on my time machine, does anyone know what it means? Error message = The backup disk image "/Volumes/Data/Richard's MacBook Pro.sparsebundle" is already in use.

I am receiving the following error on my time machine, does anyone know what it means? Error message = The backup disk image “/Volumes/Data/Richard’s MacBook Pro.sparsebundle” is already in use.

Please look over the right of this page under the heading of More Like This for multiple answers and solutions for this bug.

Need software to print on my new PIXMA PRO-100 does anyone know what software should I use?

Need software to print on my new PIXMA PRO-100 does anyone know what software should I use?
Any help or link will be great appreciated.
Thanks.
Solved!
Go to Solution.

A DVD caame with the printer. Why not use it? Lost it, just d/l another copy from Canon. It' free.
But the best is Photoshop Elements.
EOS 1Ds Mk III, EOS 1D Mk IV EF 50mm f1.2 L, EF 24-70mm f2.8 L,
EF 70-200mm f2.8 L IS II, Sigma 120-300mm f2.8 EX APO
Photoshop CS6, ACR 9, Lightroom 6

I need to change my apple ID because I'm changing my email address. I'm worried that when I do, I'll no longer be able to use my first generation apple tv unless I change the apple ID there as well. Does anyone know how this works??

I have to change my apple ID because I'm changing my email address. (I have a Comcast address and am switching to U-verse) I'm worried that when I do, I'll no longer be able to use my first generation apple tv unless I change the apple ID there as well. I'm also trying to find out if changing my apple ID is going to interfere with getting my itunes content on my computer and my iphone. Does anyone know how this works??

My iTunes appleID is an old defunct e-mail address - it does not have to be functional.
Do what Winston says to ensure you keep getting correspondence related to that ID.
AC

My iPad screen went all white when I was trying to close an app. I cant turn it off and iTune cant sync with it either. Does anyone know what I should do to fix this.

I have an iPad 2 that is about 2 years old and is in good shape. I was trying to swipe off an app when the screen went all white. I held down the power button to shut it down but it wont do any thing but go black. When I press the power button it come back all white with no icons and no passcode pad. Does anyone know how to fix this or what it is?
Thanks

TThanks for the suggestion but it turns out that you have to hold down the Home button, the Power button AND the Volume UP button at the same time for several seconds until,the Apple appears To fix the white screen of death. Found that on another help site. It works and boy an I glad. Pass it on.

Hi. I have Mac os x 10.4.11 with Safari 3.0.4. I always have problems watching video clips due to buffering and I am trying to upgrade my system (unsuccessfully!!). Does anyone know which I should upgrade to as I tried downloading version 10.7. thanks!!

http://www.macsales.com/macpro
OWC makes it easier to see what upgrades, not a real endorsement or that you need to but that would be one stop shop for components and get ideas.
4 x 1GB RAM or above
10.6.8 preferably - run that for a month
dual boot and put Lion on another drive once you are satisfied
Lion does not have the support or drivers for the OEM 7300GT or do you want the X1900 Radeon, get ATI 5770
A backup drive or three, and start fresh on new system drives. Put the data on its own drive too.
Use Setup Assistant and/or Migration Assistant after the OS is up to date and you are satisfied (and make a disk image or clone the system for backup too).

My battery seems to be making the computer hotter than before and it actually is too hot to keep on my lap. Does anyone know what this means?.

My computer seems to be much hotter lately when it is on my lap. Does this ean I need a new battery or is there a problem with the computer? Thanks.

If your machine is noticeably hotter than you're accustomed to even when running on a hard, flat surface, have a look at this article:
http://support.apple.com/kb/TS1473
You may have something running in the background that's using a lot of processor cycles and heating things up unnecessarily (and running your battery down faster and making your fan(s) louder than usual).

I was using my iPad this morning and my internal speakers just stopped working when I tried to turn my nighttime playlist on. Does anyone know what I should do?

I was listening to music this morning and the speakers on my iPad were working perfectly fine. Then I opened my iSleep App and used it to turn on my nighttime playlist and my alarm clock and my speakers weren't working. I tried restarting it (twice) and it didn't work.
I plugged my headphones in and sound still comes out. And I don't listen my music all the way or for very long, so I'm pretty sure the speakers didn't blow out.
Does anybody what the problem is?

I can merely offer a suggestion, reset the iPad.
Press Home + sleep/wake buttons simultaneously until the white Apple logo appears.

I show that I have an update to my iPhoto but when I click update it tells me that I have updates to other accounts and I should log into the account that I purchased it through? Does anyone know what I should do?

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