I downloaded a TV series and when I try to play it, the screen is just black. I downloaded the latest version of iTunes as well.

I downloaded a TV series and all the episodes show "downloaded" and when I go to play them in iTunes on my laptop, the screen is black and it wont play. I made sure I have the latest version of iTunes. I have no problem playing them on my iPad. This is the first time this has happened...I have been able to play all my downloads on my PC in the past.

See if any of these things will get the videos app working again.
Quit the videos app completely.
Go to the home screen first by tapping the home button. Double tap the home button and the task bar will appear with all of your recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button or anywhere above the task bar. Try the videos app again.
If that doesn't work, reboot the iPad. Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
If that fails, try this. Swipe to the right from your first home screen to get to the iPad Spotlight search. Type in the name of the movie in the field at the top. When the movie appears in the search - tap on it and it should start to play. Let it play for a minute or so - hit done - go back to videos app and see if all is OK.

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HT4972 I have iPad running iOS 5.1.1 and when i try to update to the latest iOS with iTunes I get "iOS 5.1.1 Your software is up to date"

I have iPad running iOS 5.1.1 and when I try to update to the latest iOS with iTunes I get "iOS 5.1.1 Your software is up to date"
It looks like some Apps I was using are no longer working properly under iOS 5.1.1

Sorry, the original iPad can only be updated to IOS 5.1.1

I just installed iPhone 11 and when I try to play a slide show, it just blinks and and shows the whole group of pictures at once. I have done many slideshows with older versions of iPhoto. How can I fix this?

I just installed iPhoto from the iLife 11 and when I try to play a slide show, it just blinks and shows a whole bunch of pictures at once. I have done many slide shows with no problem in an earlier version of iPhoto. What can I do to fix this?

thats tough man, yeah exchanging it is the best option. But why do people always leave a message saying" i'll probably just by an ipod" and it's usually followed by, "even though i don't like apple or ipod" . I mean fine, if u feel like giving up on the zen micro thats fine, i personally don't care if you're going to buy an ipod. for god sakes ipod isn't even the next alternati've mp3 players, theres plenty. Are u just trying to get the creative people saying "oh man we lost another one to ipod" cuz i'm sure they don't lose sleep over u wanting to buy an ipod instead of a zen. *done ranting*
Message Edited by bleakreserve on 02-3-2005 06:34 AM

When I try to update to the newest version of itunes it won't let me. Why?

When I try to update to the newest version of itunes it won't let me. Why?

It also says 'the path cannot be found. Verify you have access to this folder and try again or try to find the folder 'iTunes.msi' from which you can install the product iTunes' I have found this folder and entered it in but the same thing comes up.

I backed up my movies and rebuild my computer, and after making sure i'm using the latest version of itunes and quicktime and and making sure i still had spare computer authorizations, i still get error 23132. Please help.

I backed up my movies and rebuild my computer, and after making sure i'm using the latest version of itunes and quicktime and and making sure i still had spare computer authorizations, i still get error 23132. Please help.

I had this exact issue. Spent over an hour on the phone with apple support, they couldn't resolve. Here is what I ended up doing, that worked.
1. Turned iTunes match off on all my iOS devices
2. Deleted the offending playlists from the iOS device they originated on
3. Started iTunes, let it run (literally) for an hour before it became responsive. First thing I did, before clicking anywere else was disable iTunes match. If I clicked anywhere, it would clock for another hour.
4. Let iTunes run overnight, by morning it had cleaned out the repeating play lists. This got my Mac/iTunes back to an operable state.
5. Restore iPhones from backup in iTunes.
What was causing my issue was a single playlist that was created on an iPhone, then suddenly showed up with several thousand duplicates on my other iPhone. The culprit playlist did not, for some reason, duplicate itself on my two iPads. Apple support seemed to think it was because the problem iPhone tried to sync the playlist to iCloud over and over again unsuccessfully, then it finally went through and populated the thousands of blank/failed playlists which then tried to propigate to iTunes and my other iOS devices. Seems like a reasonable theory.
I have not yet re-enabled iTunes match. So, no idea what will happen if I decide to go back down that rabbit hole.

Just bought a second hand iPod Touch 32GB 4th Gen. The IOS is currently 4.3.5 and when I try to update to the latest, the connection continually times out. Can you help?

Hi All,
First ever post on here but I feel that my options are slowly running out. I've just bought a second hand iPod Touch 32GB 4th Gen. It was reset to factory settings meaning that that software was 4.3.5
As soon as I plug it into iTunes it asks me to update to the latest version. I click for it to go ahead but the connection times out (error code 3259)
I've been on the phone to apple for over an hour and we still couldn't resolve the issue. We tried disabling the firewall, uninstalling AVG, diabling pop up blockers, checking the LAN settings, disabling the router security and anything else we could think of.
We still couldn't get it to stop timing out. I tried to download the firmware from iClarified but iTunes said it didn't recognise the software.
Has anyone got any ideas?

You said:
We still couldn't get it to stop timing out. I tried to download the firmware from iClarified but iTunes said it didn't recognise the software.
Just what did yo do to gt iTunes to see the download:

I just got the new IOS 7 and when I try to play music the song keeps changing and I cant pause it HELP!

I dont know what to do I have the same problem on my Iphone 4

Still making progress.
"Could Not Open Key:
UNKNOWN/Components/DA42BC89BF25F5BD0AF18C3B9B1A1EE8/7AA65C54B1DE00849AF7DEFDF353 021B.
Verify that you have sufficient access to that key, or contact your support personell"
Try the following user tip:
"Could not open key: UNKNOWN\Components\[LongStringOfLettersAndNumbers]\[LongStringOfLettersAndNumbe rs]" error messages when installing iTunes for Windows

TS3694 i can't restore and update my ipod touch,i have the latest version of itunes.please help

Need some help

See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
But... if the Device has been Modified... this will Not necessarily work.

My iPhone won't sync with my iTunes because it says I need to download the latest version of iTunes, which I already did. I've tried to redownload multiple times but it just keeps telling me I already have it downloaded.

I keep plugging in my iPhone to my computer, but iTunes says it does not recognize my phone and won't sync because it needs the latest version of iTunes (11.1 I believe?) to work. I have already downloaded the latest version of iTunes, and I have retried multiple times just incase and it says I already have the latest version downloaded. What can I do to make iTunes recognize my phone again?

Hey there RMBrizzolara,
It sounds like you have downloaded iTunes from the download site, but when you connect the phone to your computer you are prompted to update iTunes to 11.1. I would start by opening iTunes and then verifying the version that is running with this article:
iTunes: How to find which version you are using
http://support.apple.com/kb/HT1208
On Windows
Open iTunes.
On the Help menu, click About iTunes. A window appears with scrolling text. The first text that appears displays the iTunes version (press the Space bar to freeze the text if it's moving too fast for you to read).
Also when you download the iTunes installer, you MUST double click the file that was downloaded to install it.
You can check in your Programs folder and try running the iTunes application from there to see if that works.
Cheers,
Sterling

I can not dowload the new updated software for my Ipod touch 4G. When i do I get an error message that says Network connection has timed out. I have done the trouble shooting steps. Downloaded the latest version of Itunes, and checked network connection

I can not dowload the new updated software for my Ipod touch 4G. When i do I get an error message that says Network connection has timed out. I have done the trouble shooting steps. Downloaded the latest version of Itunes, and checked network connection

Disabling the computer's antivirus and firewall during the download and update usually resolves the timeout error.

When I try to download the latest version of iTunes on my iPod Classic I get the message that "iTunes has an invalid signature" and that "Content was blocked because it was not signed by a valid security certificate. Anyone know how to fix this?

When I try to download the latest version of iTunes from apple.com, I get the message "Content was blocked because it was not signed by a valid security certificate."When I open iTunes and try to download the latest version there, I get the message "iTunes has an invalid signature. The download has been removed." I have also gotten an Internet Script Error stating that an error has occured in Line 0, Char O and that "Access is denied to images.apple.com/global/scripts/lib/iepngfix.htc." This problem has never occurred with earlier versions of ITunes. Anyone know how to fix this problem?

Are you downloading iTunes form an Apple website or somewhere else? If the answer is somewhere else, try downloading it from Apple. Click on iTunes in the black menu bar above and go from there.
Let us know what happens.

I have downloaded the latest version of itunes to my computer and when I sync my new iphone, it says it is syncing, but does not grab the music from my current library.

I have downloaded the latest version of itunes to my computer and when I sync my new iphone, it says it is syncing but doe not pull the music in my library. Can anyone assist me in figuring out how to sync my iphone? The computer that has my current music library is old so I want to get it synced before it dies...

Download what applications?
Apps in iTunes do not run on computers.
What is the exact error and where specifically is it occurring?

HT1386 I did a system restore on my computer. When I had it up and running I downloaded the latest version of itunes. Now I can't sync any new apps to my ipods. What may be the problem?

I did a system restore on my computer. When I had it up and running again, I downloaded the latest version of itunes. Now I can't sync apps to my sons ipod. What can I do to fix this?

If you have iTunes 11 turn on the Sidebar. Go to iTunes>View and click on Show Sidebar. You can also do a Crtl+S to show the sidebar and Control+B to show the Menu bar
To sync to your iPod go to iTunes>Help>iTunes Help>Sync your iPod....>Sync You Device>Set up Syncing and follow the instructions.

I have always been able to create playlists on itunes, then drag them to my ipod when it was plugged into the mac. I recently downloaded the latest version of itunes, and now I am unable to do that. I am able to drag songs and albums but not my playlists.

I have always been able to create playlists on itunes, then drag them to my ipod when it is plugged into the mac. I recently downloaded the latest version of itunes, and now am unable to do that. I can drag songs and albums to the ipod, but not my playlists. It used to be so easy, am I missing something here?

Plug your iPod into your computer, it will begin to sync. Now check to see if the playlists have been added.
If not, go to the songs tab under your iPod when it is connected to iTunes, Unless you have checked "Sync all songs (or something to those words)" you should have an option on what you can put on your iPod. Make sure to check the playlists that you want on your iPod.

Hi my and My husbands iphones are no longer syncing to itunes but have synced in the past. When I try to sync it says I need to latest version of itunes. But when I try to download the latest version of itunes it says I need an earlier version first.

Hi my and my husbands iphones are no longer syncing to itunes but have in the past. When i try to download the latest version of itunes it won't let me do it until I load and earliers version....help

No problem.
Okay ... Try updating your iTunes using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
http://www.apple.com/itunes/download/
Does that install go through okay? If so, can you connect the phones now?

I downloaded a TV series and when I try to play it, the screen is just black. I downloaded the latest version of iTunes as well.

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