I downloaded ADE today on my Mac but I cannot open it. It is showing up as a disk and is only giving me the option to install but not open.

I downloaded ADE today on my Mac but I cannot open it. It is showing up as a disk and is only giving me the option to install but not open. Help.

After installation, you'll be able to open ADE.

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I am trying to upload my PDF file from my IBooks but its only giving me the option to upload from my pictures/gallery. How do I get it to where I can upload PDF files from my iBook or how do I transfer my PDF files to my pics?

I am trying to upload my PDF file from my iBooks but its only giving me the option to upload from my pictures/gallery. How do I get it so I can upload from my iBooks or move my PDF files to my gallery so I can upload it?

I'm having the same issue. I saved a PDF from an email into iBooks. I'm on apple applying for a job but the only option the upload button has is from the Photos file. How ironic right? Luckily I'm in Logistics and not an IT specialist applying for this job! Lol. Does anyone know the fix?

I have a ipad2 and can only connect to the internet on safari but not any WiFi related apps such as YouTube or Facebook. plz help.

i have a ipad2 and can only connect to the internet on safari but not any WiFi related apps such as YouTube or Facebook. plz help.

Try changing the channel in use in case you're getting interference.
If you have WEP enabled on the Internet Sharing it'ss worth disabling it whilst troubleshooting the connectivity issues.
mrtotes

How do I download an app I previously had on an older device, not utilizing my cloud or itunes backup. I want to download the app as if it were the first time. Right now it's only giving me the option to download from the cloud when I go to the app store.

How do I download an app I previously had on an older device, not utilizing my cloud or itunes backup. I want to download the app as new as if I had never had it before. When I go to the app store, it only gives me the option of downloading from the cloud with the cloud icon?

When you download something from the iCloud, it is a brand new licensed copy. Your iCloud account just contains a notation that you have this app. It isn't storing an actual copy of the app from your Mac.

Mac Pro only gives me the option to sign in as a guest

How can I sign in? My laptopis only giving me the option to sign in as a guest.

Reinstalling OS X Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Also see:
Reinstall OS X Without Erasing the Drive
OS X Yosemite- Reinstall OS X
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless.

I downloaded and bought a movie from iTunes on my iPad and now want the same movie on my MacBook Pro but its not offering me to download it, it giving me the options of buying it which I already did. How I get the movie onto my MacBook?

I downloaded and bought a movie from iTunes on my iPad and now want the same movie on my MacBook Pro but its not offering me to download it, it giving me the options of buying it which I already did. How I get the movie onto my MacBook?

You can connect the iPad to your Mac's iTunes and do File > Devices > Transfer Purchases, that should copy it over to the Movies part of your library.
Depending upon what country that you are in, and whether the film studio allows it, you might also be able to re-download it on your Mac via the Purchased link under Quicklinks on the right-hand side of the iTunes store home page.

HT1727 i bought some ringtones on my iPhone, later on i sync my iphone to my old computer now i have a new mac pro desktop and i only have 2 ringtones on my phone but not the rest of them how can i get them back without having to pay for them again?

i bought some ringtones on my iPhone, later on i sync my iphone to my old computer now i have a new mac pro desktop and i only have 2 ringtones on my phone but not the rest of them how can i get them back without having to pay for them again?

If you bought them on your iPad then you will need to connect your iPad to your computer's iTunes and do File > Devices > Transfer Purchases to copy them over to the Tones part of your computer's iTunes library and you can then sync them to your iPhone - ringtones are a one-time only download, so you won't be able to redownload them directly on your phone.

HI , I, ON THE MONTH TO MONTH BILLING FOR Ps AND Lr ($9.99) ... i downloaded Ps but now want to download Lr ... how do i do that because it only gives me the option to take it on a month to month wit the $9.99 .... isn't it included with the package im cu

HI , I, ON THE MONTH TO MONTH BILLING FOR Ps AND Lr ($9.99) ... i downloaded Ps but now want to download Lr ... how do i do that because it only gives me the option to take it on a month to month wit the $9.99 .... isn't it included with the package im currently on ??

Niel.v.d.h please utilize the steps listed in Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html to install Photoshop Lightroom through the Creative Cloud Desktop application.

I have updated both my iphone 4G and my husbands 4G with the nAew 5 update but now have his contacts on my phone and everytime he downloads an app it goes on my phone. How can I change this? Do I have to have two separate Apple ID's

I have updated both my iphone 4G and my husbands 4G with the nAew 5 update but now have his contacts on my phone and everytime he downloads an app it goes on my phone. How can I change this? Do I have to have two separate Apple ID's

Try this
http://support.apple.com/kb/ht1495
Hope it helps.

I started Boot Camp on a MAC mini but then had a power failure after 30 secs :( Now when I start Boot Camp the option to install Windows 7 is gone. In it's place is Remove Windows 7. It seems to hang at Partitioning disk Can I recover?

I started Boot Camp on a MAC mini but then had a power failure after 30 secs Now when I start Boot Camp the option to install Windows 7 is gone. In it's place is Remove Windows 7. It seems to hang at Partitioning disk How can I recover?

Welcome to the Apple Support Communities
That's because the Boot Camp volume was created, but your Mac hasn't been set up to start automatically from the Windows disc. Insert the Windows DVD and press C key while your Mac is starting to start Windows installation.
If you want to make sure that everything is correct, open Boot Camp Assistant and choose the option to remove Windows 7. Then, open that application again, select the option to install Windows 7 and you will be able to install Windows as usual

I purchased creative lightroom presets. I see the zip file in my download file and I try to import to LR but it just keeps creating a bundle never giving me the option to import (greyed out). What am I doing wrong?

I purchased creative lightroom presets. I see the zip file in my download file and I try to import to LR but it just keeps creating a bundle never giving me the option to import (greyed out). What am I doing wrong?

Try unzipping the file first. I have no idea regarding your level of technical expertise so advanced apologies if this is really basic. A ZIP file is a compressed file containing one of more files within it. To access the files you will need to expand it. If you double-click on it first, it should open up for you. If it does not automatically expand, you can select the files and copy them to a new folder. The copy will unload them into an uncompressed form. Once they have been uncompressed, you should be able to import them.
If the import is still giving you problems, go to your Preferences, click on the Presets tab and click the Show Presets Folder button. You can then copy your purchased presets into the folder shown. You will want to copy them to the User Presets subfolder.

I have a MSN email address but using a Mac; recently I cannot access my man email account; have I been hacked and what should I do? Thanks

I have a MSN email address but using a Mac; recently I cannot access my man email account; have I been hacked and what should I do? Thanks

simply telling us you can't access your email really tells us nothing. more details please.

I just downloaded iMovie 9.0.2, but it is not giving me the option for cutaways. How do I get this option to pop up?

I just downloaded iMovie 9.0.2, but it is not giving me the option for cutaways. How do I get this option to pop up?

Open iMovie/Preferences and make sure the Advanced Tools are enabled.

Hi i have recently bought iphone 5s and created apple id on the same day. But i didnt used the apple ID for 20 days. While trying download the apps my Apple ID was Inactive. Please tell me how to active my Apple ID

Hi i have recently bought iphone 5s and created apple id on the same day. But i didnt used the apple ID for 20 days. While trying download the apps my Apple ID was Inactive. Please tell me how to active my Apple ID.

Hi,
Try to connect you on Apple.com on your computer,
and if it doesn't work, it will tell you.
Thanks

After installing the new Yosemite OS on my iMac I can no longer send email. I can receive email, but not send. I use gmail and can send email on the gmail (google) site, but not on "mail" on my iMac. Any others with this problem? What should we do?

After installing the new Yosemite OS on my iMac I can no longer send email. I can receive email, but not send. I use gmail and can send email on the gmail (google) site, but not on "mail" on my iMac. Any others with this problem? What should we do?

My gmail, which is correctly configured for Mail with gmail SMTP and Google IMAP, works for awhile on Mail, which I leave open while working on other applications. But several times a day I get msg from Google: "We recently blocked a sign-in attempt to your Google Account" . . . and requiring me to verify my account details, re-enter passwords, confirm security settings (or change them from "disable" to "enable less secure methods" and so on). In Mail I also have tried "taking all accounts online", and re-entering my gmail password inside Mail account settings. These steps successfully re-set comms between gmail and Mail ... for awhile, then it happens again. Enough occurrences over a work day that I just quit Mail and revert to accessing gmail directly. Apple Care advisor and an Apple knowledge base article say that Apple can't deal with this, as gmail is third-party app, and they refer me to gmail, and so far I've found nothing helpful there.
From today I also have several instances of a window saying "Mail has unexpectedly closed" and asking me to Re-open it.
I also use Yahoo mail, which stops working with Mac Mail at the same time as gmail, but I do not receive notices to re-verify from Yahoo.
I recently upgraded from Mavericks to Yosemite. The Mail problem happened occasionally with Mavericks but is far more frequent with Yosemite.

I downloaded ADE today on my Mac but I cannot open it. It is showing up as a disk and is only giving me the option to install but not open.

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