I downloaded an episode of a show and when I try to watch it, it says "Cannot load video". What do I do?

I just restarted my iPod, bought an episode of a show and tried to watch it but it keeps on telling me that it can't load the video

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- If you can redownload it by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
The delete and redownload

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