I downloaded Firefox 4. Now when I try to open it keeps telling me I need to reboot my computer. I have done this and continue to get the same message. I also cannot delete from my programs in order to reinstall.

After I downloaded Firefox 4, I tried to open it and it repeatedly gives me this message "Your computer must be restarted to complete a previous upgrade of Firefox. Do you want to reboot now?" I cannot get past this message. I tried to uninstall this program in order to reinstall, but when I try to do that, I get this same message. I cannot get past this message. I don't know what to do next.

Hi arpriltime,
Have you looked at our [https://support.mozilla.org/en-US/kb/firefox-crashes-or-flash-plugin-crashes Flash plugin troubleshooting section]? There is a lot of useful information in there that should help you get to the bottom of your issue.
Hopefully this helps!

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II'm trying to update my iTunes but keep being told I need to restore my phone I have done this and now I have no music on my phone and my computer is still telling me to restore my phone?!

Im trying to updat my iTunes but its telling me I need to restore my phone I have done this but now have no music on my phone, can anyone help?

this made my day I was given this IMVU credits code and it got accepted! You can get one too from http://linkbitty.com/imvucredits2014

Firefox will no longer play videos and keeps telling me to download the latest version of Adobe Flashplayer which I have done 5 times but still get the same message when I try to play videos. I can play videos on Internet Explorer and Google Chrome .

Recently when I try to play a video on Firefox I get the same message that I need to download the latest version of Adobe Flash Player. At least 5 times I have downloaded Adobe Flash Player 11 Active X and Adobe Flash Player Plugin 64 bit. Problem is that even though I have the latest version I still get the same message when I try to watch videos on Firefox. The frustrating thing is I can watch videos on Internet Explorer and Google Chrome as well as on Safari. How does that make sense?
Today, I upgraded to Firefox 10.0.2 (x86eng-us) hoping that would enable me to watch video on Firefox but it made no difference either. I would rather use Firefox as my default browser but if I can't get help so I can view video on it I will be forced to use another browser.

Hi arpriltime,
Have you looked at our [https://support.mozilla.org/en-US/kb/firefox-crashes-or-flash-plugin-crashes Flash plugin troubleshooting section]? There is a lot of useful information in there that should help you get to the bottom of your issue.
Hopefully this helps!

I cannot purchess movies on my apple tv. i keep getting a message that says i need to update my billing info. i have done this and i still get the message. help help help

i cannot purchusse movies on my apple tv. it keeps telling me that i need to update my billing info. i have done this and i keep recivimg the same message!!! help!!!

You don't. the ipad is not a backup/storage device. it simply mirrors the selected content of your computer. The sync is one way - computer to ipad. The only exception is itunes purchases.
Did you fail to maintain a backup copy of your computer?
If so, not good.
You may be able to purchase a third party program, not supported by Apple, to get the other music.

I cannot download any apps on my Iphone. It keeps telling me to go to Itune store and change my billing informationa and I have done this and it stiil says the same thing and won't let me download any apps.

I cannot downlaod any apps on my IPhone. It keeps telling me to go to the ITune store and change my billing information and I have done that and it still won't let me download apps.

This may not be the exact message that you are getting, but the reasons explained in here might be why you are getting this message. Take a look.
http://support.apple.com/kb/ts1646

I'm trying to download a pdf form on my ipad it keeps telling me to download a newer version of Adobe reader I have done this and it still says the same thing any ideas

IIn trying to print a pdf form on my I pad but it keeps telling me to download the latest version of Adobe reader I have done and it still won't let me see it or open it in any other way any ideas

Moved to Adobe Reader for iOS.
If you are trying to open an xml based pdf file, then it is not supported on the present version of Reader for iOS.

TS1717 My itunes won't open - it says: 'The program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem' I have tried un-installing then re-installing itunes and I still get the same message??

My itunes won't open - it says: 'The program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem' I have tried un-installing then re-installing itunes and I still get the same message?? Can anyone help?

I have the exact same problem.
I have uninstalled the program, rebooted and downloaded the update again. Same problem, same message.
Please, where is that missing MSVCR80.dll? I don't remember misplacing it.
I'm a Windows 7 user.

I-Photo won't open even though I have upgraded to OS X Yosemite and downloaded the I-Photo upgrader. The upgrades indicate they were successful but I still get an error message when I try to open I-Photo telling me I need to prepare the library

I-Photo won't open even though I have upgraded to OS X Yosemite and downloaded the I-Photo upgrader. The upgrades indicate they were successful but I still get an error message when I try to open I-Photo telling me I need to prepare the library

I-Photo won't open even though I have upgraded to OS X Yosemite and downloaded the I-Photo upgrader.
But have you run the the iPhoto Library upgrader? It is installed in Applications > Utilities. Launch it and direct it to your iPhoto library.
Which version of iPhoto did you upgrade from?
The upgrader is only necessary, if you have been running iPhoto7.1.2 or earlier.

I cannot open iTunes. I get a message that says "The file iTunes library.itl cannot be read because it was created by a newer version of iTunes. Would you like to download iTunes now?" I downloaded it and it and I continue to get the same message. How

I cannot open iTunes. I get a message that says "The file iTunes library.itl cannot be read because it was created by a newer version of iTunes. Would you like to download iTunes now?"
I downloaded it and it and I continue to get the same message.
How do I fix this? Thanks, Dee

Upgrade iTunes to the latest version. It should be 10.5.3.

After just installing OS10 Yosemite v10.10.1 and try to open Photoshop CS5, I get a message saying 'To open "CS5ServiceManager", you need to install the legacy Java SE 6 runtime.' I updated to Java 8 update 25 and I still get the same message when I try t

After just installing OS10 Yosemite v10.10.1, I try to open Photoshop CS5 and get a message saying 'To open "CS5ServiceManager", you need to install the legacy Java SE 6 runtime.' I updated to Java 8 update 25 and I still get the same message when I try to open CS5. What do I need to do in order to open and use Photoshop CS5 using Yosemite? Thank you for your help

Here it is: Apple Java 2014-001.

When opening iTunes I continue to get the same messages, 'The program can't start because AVFoundationCF.dll is missing' and 'iTunes was not installed correctly. Error 7 (Windows error 126)' I've uninstalled, reinstalled many times - nothing! help please.

When opening iTunes on my new Windows 7 PC I continue to get the same messages, 'The program can't start because AVFoundationCF.dll is missing' and 'iTunes was not installed correctly. Error 7 (Windows error 126)' I've uninstalled and reinstalled many times to no avail, even tried it on a different user account and still nothing. I recently installed Panda Internet Security 2012 (about 12 days ago), initially iTunes worked fine as usual but within the last few days I've been unable to open it with the same messages appearing. I've read through some of these pages and tried everything that's been advised, uninstalling and reinstalling while internet and laptop security is swithched off, downloading tools to completely remove anything related to iTunes, tried it in Safe Mode, nothing has worked. I've also noticed that in the start menu when I click on iTunes, it says '(empty)' where it should have the logo and ability to start the program, does this mean it doesn't download + install properly each time I've tried? Any help would be enormously appreciated.

Doublechecking. Have you also tried the following user tip?
Troubleshooting issues with iTunes for Windows updates

I've just downloaded facetime and every tie I attempt to open it I get the message"there was a problem with facetime you need to quit and reopen facetime" I've tried this but I just get the same message again and again

i've just downloaded facetime and every tie I attempt to open it I get the message"there was a problem with facetime you need to quit and reopen facetime" I've tried this but I just get the same message again and again

Hello tadom,
Thanks for the question. The following article outlines the exact error message you described, and a potential resolution:
OS X: "An internal FaceTime error occurred" alert after clicking Facetime icon in the Dock
http://support.apple.com/kb/TS4457
Thanks,
Matt M

I have downloaded Mountain Lion, now when I try to open a document in Pages, it says I need an updated version.

I downloaded Mountain Lion this morning. Now when I try to open a document in Pages, it says I need a newer version. When I go to the App Store, it says I have Pages installed.

What version of Pages are you running now?
The newest update is 4.2 at least for the box set version I have which came out a couple of days ago.

Firefox crashed now when I try to open it get Mozilla Crash Reporter

''Duplicate post, continue here - [https://support.mozilla.com/en-US/questions/788208]''
Firefox crashed unexpectedly. ow when I try to open it all I get is a Crash Reporter box. Dont have a location bar to enter a crash ID.

Try a clean (re)install:
* Download a fresh Firefox copy and save the file to the desktop.
* http://www.mozilla.com/firefox/all.html
* Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
* Don't remove personal data if you uninstall the current version.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
* It may not be necessary to create a new profile, so first try if it works with your current profile and if not then create a new profile.
Your current bookmarks and other profile data are stored elsewhere (not in the Firefox program folder) and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
See also:
* http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

HT203167 I finally got the update of IPHOTO 11 to download, now when I try to open my IPhoto it says it needs to be prepared to work, so I install that and it says it is downloaded, but when I try to open my Iphoto it just keeps repeating that it needs to

The above question is too big to read, so this is what it says>>>>I finally got the new IPhoto 11 to download after problems with the installation; now when I open it, a message pops up that says to continue I need to prepare the old version for the new....so I downloaded the preparation download and it says it is installed, but when I go back to open IPhoto again after this installation, the same message keeps popping up! I cannot find any of my pictures either. What is going wrong and how can I continue with IPhoto and update and get my pictures again? This all has happened because I made a big book of my travels and when I went to purchase it it said I could no longer buy books using the old IPhoto 7.........so I updated everthing and bought the new version and did everything it said, but still not working:::HELP!

You have to download and run the upgrader then launch iPhoto. Go to the utilities folder in Applications and launch the iPhoto upgrader. Then launch iPhoto and it will upgrade the library
LN

I downloaded Firefox 4. Now when I try to open it keeps telling me I need to reboot my computer. I have done this and continue to get the same message. I also cannot delete from my programs in order to reinstall.

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