I cannot purchess movies on my apple tv. i keep getting a message that says i need to update my billing info. i have done this and i still get the message. help help help

i cannot purchusse movies on my apple tv. it keeps telling me that i need to update my billing info. i have done this and i keep recivimg the same message!!! help!!!

You don't. the ipad is not a backup/storage device. it simply mirrors the selected content of your computer. The sync is one way - computer to ipad. The only exception is itunes purchases.
Did you fail to maintain a backup copy of your computer?
If so, not good.
You may be able to purchase a third party program, not supported by Apple, to get the other music.

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Hi arpriltime,
Have you looked at our [https://support.mozilla.org/en-US/kb/firefox-crashes-or-flash-plugin-crashes Flash plugin troubleshooting section]? There is a lot of useful information in there that should help you get to the bottom of your issue.
Hopefully this helps!

Family sharing. i have set my wife up on family sharing and each time we try to download a book or an app, we are requested that i update the payment details. I have done this and we still cannot share.. what do i do or how do i update the payment

family sharing. i have set my wife up on family sharing and each time we try to download a book or an app, we are requested that i update the payment details. I have done this and we still cannot share.. what do i do or how do i update the payment details to enable my wife to download

Drrhythm2 wrote:
What's the best solution for this? I
Copy the entire /Music/iTunes/ folder from her old compouter to /Music/ in her account on this new computer.

Im trying to get some purchased songs to sync onto my ipad, but when i try it says they could not be synced as i need to authorise my computer which has been done already but its still not syncing them can someone help please?

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Hello there, Gemss.
The following Knowledge Base article offers up some great recommendations for the issue you're describing:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
Although all of the scenarios may be applicable, many folks find that the following section helps resolve their issue most often:
Authorize using the correct account name
The items you're trying to play might have been purchased using a different iTunes Store account. To determine which account was used to purchase an item, follow these steps:
Select a purchased song in your library and choose File > Get Info.
Click the Summary tab. Note the Account Name that appears in the list. This is the account name (Apple ID) you'll need to use when authorizing your computer to play this purchase.
Note: The account name that appears is the one you used when purchasing the item and does not change if the account name (Apple ID) changes.
If you've authorized the Apple ID that is shown in the Summary tab, you can check the purchase history for that Apple ID from Store > View My Account. If your purchase history does not reflect the purchase of the items in your iTunes library, consider any other Apple ID you may have created, and authorize the computer for your additional Apple ID.
If you forgot the password to one of your accounts, you can recover it using Apple's password-recovery website.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

HT2305 i have just bought a iphone 5 and am trying to back my 4 up so i can transfer everytghing on to my 5. it has said i need to update my itunes which i have tryed to do but still isnt working any help please

i have just upgraded my iphone 4 to a 5. and was trying to back my 4 up on the computure so i could get all my pics and music on to my 5. but its saying i need to update my itunes which i have tried to do and is still not working any help please i have been trying for hours

how is it not working?
what version of itunes?
what ios on iphone4?
does it give an error msg?

Trying for 3 days to get Bridge to work. Told me to unable ti read cache -- tired everything including deleting and reloading -- still getting same message. Pl;ease help I am on a deadline. Bob

Bridge unable to read cache
Trying for 3 days to get Bridge to work. Told me to unable ti read cache -- tired everything including deleting and reloading -- still getting same message. Restarted computer several times as well. Please help I am on a deadline. Bob

THANKS FOR REPLY,
No, I am on a Mac OS X 20.9.4
BOB

TS1398 my wi-fi has full bars, says i am conected but never puts a check by the name of network,i have reset settings and it still does the same thing. i dont think it is my wi-fi because my other computers are able to get on just fine. please help.

wi-fi has full bars, says i am conected but never puts a check by the name of network,i have reset settings and it still does the same thing. i dont think it is my wi-fi because my other computers are able to get on just fine. please help.

There are two ends to a wifi network. Try rebooting your router.

Just purchased this, verified my email, payment taken etc., etc., but keep getting a message when trying to convert a doc saying an error occured when signing in. I have siged out and signed in again - no avail. Any help would be much appreciated. Than

Just purchased this product, verified my email, payment taken etc., etc., but keep getting a message when trying to convert a doc saying an error occured when signing in. I have siged out and signed in again - no avail. Any help would be much appreciated. Thanks

Hi there Katie,
I just checked your account, and see that it's active. Are you trying to sign in via Adobe Reader? If so, please choose Help > Check for Updates in Reader and make sure that it-s up-to-date. The most current version, 11.0.07, should alleviate that sign-in error.
Best,
Sara

When I plug my iPhone 4s into my PC, I get an error message that says iTunes needs a newer version of Apple Mobile Device Support. It wants me to uninstall both the AMDS and iTunes and then reinstall iTunes. Has anyone else run into this problem recently?

When I plug my iPhone 4s into my PC, I get a message that says iTunes needs a newer version of Apple Mobile Device Support. It wants me to uninstall both the AMDS and iTunes and then reinstall iTunes. iTunes won't recognize my phone and so I can't synch it. Has anyone else run into this problem recently and how did you resolve it? Thanks!

Thank you both. I suppose I should have prefaced my question with the concern that I've read a number of other posts from people who have had a similar issue and when they tried to follow the directions, they ran into a multitude of other problems. As you might imagine, I'm hoping to avoid the creation of new problems as I try to solve this one. Thanks again.

My phone has been losing calls and according to the apple store i need to reset it due to a software fault - i have done this and still have the same problems. how do i reset the phone without reinstalling the soft ware fault by way of icloud backup

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Well, it appears that your backup is corrupt, thus causing your issue. So, you'll have to restore as a new device, & not from backup. Follow this by syncing your content back to your phone:
http://support.apple.com/kb/ht1414
Do not restore from backup.

When I connect Apple TV to my samsung tv, I get a message that says: mode not supported......what doe this mean ? And how do I fix it

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I'd start with the following document with that one:
iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows

I want to open a radio file that is .rm. I get a message that says I need additional Quicktime software, but I cannot locate what I need to download on the QT website. Anyone got ideas about how I can open this file?

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Hi bert,
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we have done this and still nothing....thanks still wont unlock..

Do as the manuals says to do and restore the ipod.
If you are unable:
iOS: Unable to update or restore

I had a problem with imac screen going black. apple store diagnosed prob with video card which they replaced. Brought it home, turned it on (have done this 4 times) it starts up, wheel turns, there is a long bar at bottom which fills up, then it turns off

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Apple guarantees their work, take it back.

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OT

I cannot purchess movies on my apple tv. i keep getting a message that says i need to update my billing info. i have done this and i still get the message. help help help

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