I downloaded Real/Player. When I tried to play clip got msg: You do not have authorization to update this copy of Real/Player, R/P is op. on locked disc. Have no idea what to do?

I just downloaded Real/Player to my SnowLeopard Mac OS X version 10.6.8 dual core processor intel core 2.16 GH. 2.5 GB.  I downloaded and tried to play a clip from the web.  I received a message:  YOU DO NOT HAVE THE AUTHORIZATION TO UPDATE THIS COPY OF Real/Player.  Real/Player IS OPERATING ON LOCKED DISC.  I'm new at navigating on a Mac.  I would appreciate any help I could get for this or any beginner tutorials out there?

BDAqua,
Ihaven't replied because I've been ill.  Thanks for your ongoing support, this is very frustrating being almost computer illiterate.
Here the link to the original Real Player download http://http://eu.real.com/?mode=rp_mac.  I uninstalled all Real Player Utilities and files on my hard drive and downloaded it again.  I cannot get a clean copy.  The clips I downloaded are still there and so is the problem, no audio, no video.  I opened up the console and it's like reading a different language, literally!  I know I'm taking a huge liberty but perhaps you can find something in the errors that will help (I thank you in advance this gives you any clues)
2/27/13 1:50:41 PM
CleanMyMacHelperTool[28323]
CleanMyMacHelperTool started as volume cleaner with cleanTrashes 1 cleanMacOSJunk 1 cleanWinJunk 1
2/27/13 1:50:41 PM
CleanMyMacHelperTool[28323]
Mounted devices (
    "/Volumes/RealPlayer"
2/27/13 1:50:41 PM
CleanMyMacHelperTool[28323]
DiskUtilities (
    "com.google.Chrome",
    "com.apple.TextEdit",
    "com.apple.Preview",
    "com.microsoft.Excel",
    "com.apple.Stickies",
    "com.apple.Console",
    "com.apple.mail",
    "com.apple.AddressBook",
    "com.apple.QuickTimePlayerX",
    "com.adobe.GoLive",
    "com.apple.SystemProfiler",
    "com.apple.finder",
    "org.mozilla.firefox",
    "com.apple.iCal",
    "com.apple.Safari",
    "com.apple.iTunes",
    "com.adobe.Reader",
    "com.microsoft.Word"
) diskUtilityIsRunning 0
2/27/13 1:50:41 PM
CleanMyMacHelperTool[28323]
Wont clean /Volumes/RealPlayer because disk image
2/27/13 1:50:41 PM
CleanMyMacHelperTool[28323]
Wont clean mounted devices.
2/27/13 1:50:41 PM
CleanMyMacHelperTool[28323]
CleanMyMacHelperTool exited...
2/27/13 1:50:42 PM
DiskImages UI Agent[28316]
*** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection or ports are invalid
2/27/13 1:50:42 PM
[0x0-0xa38a38].com.apple.DiskImageMounter[28308]
2013-02-27 13:50:42.220 DiskImages UI Agent[28316:903] *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection or ports are invalid
2/27/13 2:24:54 PM
Mail[5714]
Unable to parse date ([Date])
2/27/13 3:09:14 PM
RealPlayer[28333]
copyright UNIMPLEMENTED!
2/27/13 3:09:14 PM
RealPlayer[28333]
*** Assertion failure in -[NSTextFieldCell _objectValue:forString:errorDescription:], /SourceCache/AppKit/AppKit-1038.36/AppKit.subproj/NSCell.m:1531
2/27/13 3:09:14 PM
RealPlayer[28333]
HIToolbox: ignoring exception 'Invalid parameter not satisfying: aString != nil' that raised inside Carbon event dispatch
0   CoreFoundation                      0x982c06ca __raiseError + 410
1   libobjc.A.dylib                     0x97dc95a9 objc_exception_throw + 56
2   CoreFoundation                      0x982c03f8 +[NSException raise:format:arguments:] + 136
3   Foundation                          0x993916e7 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 116
4   AppKit                              0x91d1c218 -[NSCell _objectValue:forString:errorDescription:] + 183
5   AppKit                              0x91d1c159 -[NSCell _objectValue:forString:] + 56
6   AppKit                              0x91d1c0ae -[NSCell setStringValue:] + 56
7   AppKit                              0x91de2b64 -[NSControl setStringValue:] + 126
8   RealPlayer                          0x00032341 0x0 + 205633
9   AppKit                              0x91cf321c -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1646
10  AppKit                              0x91cf11a4 loadNib + 257
11  AppKit                              0x91cf059c +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 228
12  AppKit                              0x91cf04ad +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 158
13  AppKit                              0x91cf03f8 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 383
14  RealPlayer                          0x000325f2 0x0 + 206322
15  RealPlayer                          0x0003261b 0x0 + 206363
16  RealPlayer                          0x00031ac1 0x0 + 203457
17  AppKit                              0x91ec2d5b -[NSTabView selectTabViewItem:] + 1274
18  RealPlayer                          0x000314f9 0x0 + 201977
19  AppKit                              0x91d88f23 -[NSWindowController _windowDidLoad] + 525
20  AppKit                              0x91d16f44 -[NSWindowController window] + 123
21  AppKit                              0x91f7bdbc -[NSWindowController showWindow:] + 36
22  AppKit                              0x91d71a26 -[NSApplication sendAction:to:from:] + 112
23  AppKit                              0x91d718d9 -[NSMenuItem _corePerformAction] + 435
24  AppKit                              0x91d715ca -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 174
25  AppKit                              0x91d714b6 -[NSMenu performActionForItemAtIndex:] + 65
26  AppKit                              0x91d71469 -[NSMenu _internalPerformActionForItemAtIndex:] + 50
27  AppKit                              0x91d713cf -[NSMenuItem _internalPerformActionThroughMenuIfPossible] + 97
28  AppKit                              0x91d71313 -[NSCarbonMenuImpl _carbonCommandProcessEvent:handlerCallRef:] + 336
29  AppKit                              0x91d65a55 NSSLMMenuEventHandler + 404
30  HIToolbox                           0x968edc2f _ZL23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec + 1567
31  HIToolbox                           0x968ecef6 _ZL30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14H andlerCallRec + 411
32  HIToolbox                           0x9690f7f3 SendEventToEventTarget + 52
33  HIToolbox                           0x9693be87 _ZL18SendHICommandEventmPK9HICommandmmhPKvP20OpaqueEventTargetRefS5_PP14OpaqueE ventRef + 448
34  HIToolbox                           0x96960b90 SendMenuCommandWithContextAndModifiers + 66
35  HIToolbox                           0x96960b47 SendMenuItemSelectedEvent + 121
36  HIToolbox                           0x96960a5d _ZL19FinishMenuSelectionP13SelectionDataP10MenuResultS2_ + 152
37  HIToolbox                           0x96930160 _ZL14MenuSelectCoreP8MenuData5PointdmPP13OpaqueMenuRefPt + 454
38  HIToolbox                           0x9692f8bb _HandleMenuSelection2 + 465
39  HIToolbox                           0x9692f6d9 _HandleMenuSelection + 53
40  AppKit                              0x91d5ef96 _NSHandleCarbonMenuEvent + 285
41  AppKit                              0x91d33b46 _DPSNextEvent + 2304
42  AppKit                              0x91d32dd6 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
43  AppKit                              0x91cf51f3 -[NSApplication run] + 821
44  AppKit                              0x91ced289 NSApplicationMain + 574
45  RealPlayer                          0x0000368f 0x0 + 13967
46  RealPlayer                          0x000035bd 0x0 + 13757
47  ???                                 0x00000002 0x0 + 2
2/21/13 7:28:07 AM
CleanMyMacHelperTool[21217]
Wont clean /Volumes/DivX for Mac because disk image
The above is repeated several timees.
If I could figure out thes tring of messages or errors  in computer language specifically related to Real Player, I could narrow the errors down from the search box.  Because there were many other messages in the console.

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