I downloaded Real/Player. When I tried to play clip got msg: You do not have authorization to update this copy of Real/Player, R/P is op. on locked disc. Have no idea what to do?
I just downloaded Real/Player to my SnowLeopard Mac OS X version 10.6.8 dual core processor intel core 2.16 GH. 2.5 GB. I downloaded and tried to play a clip from the web. I received a message: YOU DO NOT HAVE THE AUTHORIZATION TO UPDATE THIS COPY OF Real/Player. Real/Player IS OPERATING ON LOCKED DISC. I'm new at navigating on a Mac. I would appreciate any help I could get for this or any beginner tutorials out there?
BDAqua,
Ihaven't replied because I've been ill. Thanks for your ongoing support, this is very frustrating being almost computer illiterate.
Here the link to the original Real Player download http://http://eu.real.com/?mode=rp_mac. I uninstalled all Real Player Utilities and files on my hard drive and downloaded it again. I cannot get a clean copy. The clips I downloaded are still there and so is the problem, no audio, no video. I opened up the console and it's like reading a different language, literally! I know I'm taking a huge liberty but perhaps you can find something in the errors that will help (I thank you in advance this gives you any clues)
2/27/13 1:50:41 PM
CleanMyMacHelperTool[28323]
CleanMyMacHelperTool started as volume cleaner with cleanTrashes 1 cleanMacOSJunk 1 cleanWinJunk 1
2/27/13 1:50:41 PM
CleanMyMacHelperTool[28323]
Mounted devices (
"/Volumes/RealPlayer"
2/27/13 1:50:41 PM
CleanMyMacHelperTool[28323]
DiskUtilities (
"com.google.Chrome",
"com.apple.TextEdit",
"com.apple.Preview",
"com.microsoft.Excel",
"com.apple.Stickies",
"com.apple.Console",
"com.apple.mail",
"com.apple.AddressBook",
"com.apple.QuickTimePlayerX",
"com.adobe.GoLive",
"com.apple.SystemProfiler",
"com.apple.finder",
"org.mozilla.firefox",
"com.apple.iCal",
"com.apple.Safari",
"com.apple.iTunes",
"com.adobe.Reader",
"com.microsoft.Word"
) diskUtilityIsRunning 0
2/27/13 1:50:41 PM
CleanMyMacHelperTool[28323]
Wont clean /Volumes/RealPlayer because disk image
2/27/13 1:50:41 PM
CleanMyMacHelperTool[28323]
Wont clean mounted devices.
2/27/13 1:50:41 PM
CleanMyMacHelperTool[28323]
CleanMyMacHelperTool exited...
2/27/13 1:50:42 PM
DiskImages UI Agent[28316]
*** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection or ports are invalid
2/27/13 1:50:42 PM
[0x0-0xa38a38].com.apple.DiskImageMounter[28308]
2013-02-27 13:50:42.220 DiskImages UI Agent[28316:903] *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection or ports are invalid
2/27/13 2:24:54 PM
Mail[5714]
Unable to parse date ([Date])
2/27/13 3:09:14 PM
RealPlayer[28333]
copyright UNIMPLEMENTED!
2/27/13 3:09:14 PM
RealPlayer[28333]
*** Assertion failure in -[NSTextFieldCell _objectValue:forString:errorDescription:], /SourceCache/AppKit/AppKit-1038.36/AppKit.subproj/NSCell.m:1531
2/27/13 3:09:14 PM
RealPlayer[28333]
HIToolbox: ignoring exception 'Invalid parameter not satisfying: aString != nil' that raised inside Carbon event dispatch
0 CoreFoundation 0x982c06ca __raiseError + 410
1 libobjc.A.dylib 0x97dc95a9 objc_exception_throw + 56
2 CoreFoundation 0x982c03f8 +[NSException raise:format:arguments:] + 136
3 Foundation 0x993916e7 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 116
4 AppKit 0x91d1c218 -[NSCell _objectValue:forString:errorDescription:] + 183
5 AppKit 0x91d1c159 -[NSCell _objectValue:forString:] + 56
6 AppKit 0x91d1c0ae -[NSCell setStringValue:] + 56
7 AppKit 0x91de2b64 -[NSControl setStringValue:] + 126
8 RealPlayer 0x00032341 0x0 + 205633
9 AppKit 0x91cf321c -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1646
10 AppKit 0x91cf11a4 loadNib + 257
11 AppKit 0x91cf059c +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 228
12 AppKit 0x91cf04ad +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 158
13 AppKit 0x91cf03f8 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 383
14 RealPlayer 0x000325f2 0x0 + 206322
15 RealPlayer 0x0003261b 0x0 + 206363
16 RealPlayer 0x00031ac1 0x0 + 203457
17 AppKit 0x91ec2d5b -[NSTabView selectTabViewItem:] + 1274
18 RealPlayer 0x000314f9 0x0 + 201977
19 AppKit 0x91d88f23 -[NSWindowController _windowDidLoad] + 525
20 AppKit 0x91d16f44 -[NSWindowController window] + 123
21 AppKit 0x91f7bdbc -[NSWindowController showWindow:] + 36
22 AppKit 0x91d71a26 -[NSApplication sendAction:to:from:] + 112
23 AppKit 0x91d718d9 -[NSMenuItem _corePerformAction] + 435
24 AppKit 0x91d715ca -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 174
25 AppKit 0x91d714b6 -[NSMenu performActionForItemAtIndex:] + 65
26 AppKit 0x91d71469 -[NSMenu _internalPerformActionForItemAtIndex:] + 50
27 AppKit 0x91d713cf -[NSMenuItem _internalPerformActionThroughMenuIfPossible] + 97
28 AppKit 0x91d71313 -[NSCarbonMenuImpl _carbonCommandProcessEvent:handlerCallRef:] + 336
29 AppKit 0x91d65a55 NSSLMMenuEventHandler + 404
30 HIToolbox 0x968edc2f _ZL23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec + 1567
31 HIToolbox 0x968ecef6 _ZL30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14H andlerCallRec + 411
32 HIToolbox 0x9690f7f3 SendEventToEventTarget + 52
33 HIToolbox 0x9693be87 _ZL18SendHICommandEventmPK9HICommandmmhPKvP20OpaqueEventTargetRefS5_PP14OpaqueE ventRef + 448
34 HIToolbox 0x96960b90 SendMenuCommandWithContextAndModifiers + 66
35 HIToolbox 0x96960b47 SendMenuItemSelectedEvent + 121
36 HIToolbox 0x96960a5d _ZL19FinishMenuSelectionP13SelectionDataP10MenuResultS2_ + 152
37 HIToolbox 0x96930160 _ZL14MenuSelectCoreP8MenuData5PointdmPP13OpaqueMenuRefPt + 454
38 HIToolbox 0x9692f8bb _HandleMenuSelection2 + 465
39 HIToolbox 0x9692f6d9 _HandleMenuSelection + 53
40 AppKit 0x91d5ef96 _NSHandleCarbonMenuEvent + 285
41 AppKit 0x91d33b46 _DPSNextEvent + 2304
42 AppKit 0x91d32dd6 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
43 AppKit 0x91cf51f3 -[NSApplication run] + 821
44 AppKit 0x91ced289 NSApplicationMain + 574
45 RealPlayer 0x0000368f 0x0 + 13967
46 RealPlayer 0x000035bd 0x0 + 13757
47 ??? 0x00000002 0x0 + 2
2/21/13 7:28:07 AM
CleanMyMacHelperTool[21217]
Wont clean /Volumes/DivX for Mac because disk image
The above is repeated several timees.
If I could figure out thes tring of messages or errors in computer language specifically related to Real Player, I could narrow the errors down from the search box. Because there were many other messages in the console.
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