I dropped my iPhone 5 outside in the rain all night and now it only shows the apple logo on my phone , any idea what my best options would be?
PPlease help me I don't know what my next step should be without having to break the bank
You should never try to turn on or charge a wet iPhone until it has dried for a week or so.
If you have tried to turn it on or charge it, then the damage is done.
You can buy an out of warranty replacement. I believe it is $249-ish in the U.S
Similar Messages
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My iphone 4 got stuck while software update and now it keeps show the apple screen and then shut off
Hey everyone!
My iphone 4 got stuck while I was doing the software update to iOS 6.3.1 without using the computer (directly from the iphone settings) and now it keeps show me the apple screen and then shut off. I really don't know that to do and I would like some help, please!
thank you very much.Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414
Unable to Update or Restore
http://support.apple.com/kb/HT1808 -
I was looking through my pictures and when i tapped to see a specific one my ipod blacked out. Now the screen only shows the apple icon and I cant go anywhere. I tried preshing the on/off and home button but it won't work. I even pressed both at the same time for 10 seconds and still nothing... I connected it to my lap top and went to my itunes account but it tells me that the device that i just plugged in has an error. I already tried plugging it back in several times and it still won't work. I don't know what else to do. I havn't had it for a whole year yet so its still insured to the apple company right? at least thats what I heard
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
HT4623 I switch off my iPhone during update and now it only shows the apple icon?
I switched off my I phone during a update , now it will not switch on properly, only apple icon appears?
Reset, hold both Home and Power buttons until the iPhone restarts. This usually takes about 10 seconds of holding both buttons. If still problem you should Restore your iPhone with iTunes on computer. Here are simple steps. Open iTunes on computer. Connect iPhone to computer. Hold both home and power buttons until iTunes recognizes iPhone in Recovery Mode. Usually takes about 20 seconds of holding both buttons. Click Restore Button of iTunes.
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i reset this from here
it is like this since night.Hi nauman238,
Welcome to the Support Communities!
The article below may be able to help you with this.
Click on the link to see more details and screenshots.
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
You might need to use recovery mode if:
The Apple logo remains onscreen for several minutes with no progress bar.
Happy New Year!
- Judy -
a have tried everyting now a dont have a clue what too do??
Could be the charger, cable or iPad. Plug the USB cable into your computer. It may say "Not Charging", however, it is charging slowly and will verify that the cable is good. If your computer/iTunes does not recognize the iPad, then the cable is probably bad.
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
The quickest way (and really the only way) to charge your iPad is with the included 10W or 12W (5W on Mini) USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter (5W). When attached to a computer via a standard USB port (2.5W, most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.
Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.
How to Calibrate Your Mac, iPhone, or iPad Battery
http://www.macblend.com/how-to-calibrate-your-mac-iphone-or-ipad-battery/
At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery (25 watt-hours) will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes. The new iPad has a larger capacity battery (42 watt-hours), so using the 10W charger will obviously take longer. If you are using your iPad while charging, it will take even longer. It's best to turn your new iPad OFF and charge over night. Also look at The iPad's charging challenge explained http://www.macworld.com/article/1150356/ipadcharging.html
Also, if you have a 3rd generation iPad, look at
Apple: iPad Battery Nothing to Get Charged Up About
http://allthingsd.com/20120327/apple-ipad-battery-nothing-to-get-charged-up-abou t/
Apple Explains New iPad's Continued Charging Beyond 100% Battery Level
http://www.macrumors.com/2012/03/27/apple-explains-new-ipads-continued-charging- %20beyond-100-battery-level/
New iPad Takes Much Longer to Charge Than iPad 2
http://www.iphonehacks.com/2012/03/new-ipad-takes-much-longer-to-charge-than-ipa d-2.html
Apple Batteries - iPad http://www.apple.com/batteries/ipad.html
iPhone: Hardware troubleshooting (Power/Battery section also applies to iPad)
http://support.apple.com/kb/TS2802
The Ultimate Guide to Solving iOS Battery Drain
http://www.overthought.org/blog/2014/the-ultimate-guide-to-solving-ios-battery-d rain
Extend iPad Battery Life (Look at pjl123 comment)
https://discussions.apple.com/thread/3921324?tstart=30
iOS 7 Battery Life Draining Too Fast? It’s Easy to Fix
http://osxdaily.com/2013/09/19/ios-7-battery-life-fix/
Poor battery life after installing iOS 7.1? Try these simple tips
http://www.zdnet.com/poor-battery-life-after-installing-ios-7-1-try-these-simple -tips-7000027348/
New iPad Slow to Recharge, Barely Charges During Use
http://www.pcworld.com/article/252326/new_ipad_slow_to_recharge_barely_charges_d uring_use.html
iPad: Charging the battery
http://support.apple.com/kb/HT4060
Charging Tip - Switching to airplane mode turns off battery-draining wireless and cellular access, allowing your iPhone/iPad to recharge up to twice as fast.
Best Practices for iPad Battery Charging
http://www.ilounge.com/index.php/articles/comments/best-practices-for-ipad-batte ry-charging/
How to Save and Prolong the battery life of your new ipad
https://discussions.apple.com/thread/4480944?tstart=0
Prolong battery lifespan for iPad / iPad 2 / iPad 3: charging tips
http://thehowto.wikidot.com/prolong-battery-lifespan-for-ipad
iPhone, iPod, Using the iPad Charger
http://support.apple.com/kb/HT4327
Install and use Battery Doctor HD
http://itunes.apple.com/tw/app/battery-doctor-hd/id459702901?mt=8
To Extend a Device’s Battery Life, Get to Know It Better
http://tinyurl.com/b67c7xz
iPad Battery Replacement
http://www.apple.com/batteries/replacements.html
In rare instances when using the Camera Connection Kit, you may notice that iPad does not charge after using the Camera Connection Kit. Disconnecting and reconnecting the iPad from the charger will resolve this issue.
Cheers, Tom -
My iPhone is frozen. It was working find about a hour ago and then for no reason the screen went to the apple logo. I have tried to reset it and that doesnt work. When I press the power/lock button and the center key it turns off but then it comes right back to the apple logo screen and wont go any further. Please help I dont have my stuff saved and would like to keep the stuff i do have on it!!! Every once in awhile the screen will go black for a few seconds then the apple logo pops right back up! I dont know what to do.....
Try to set it up as new device, explained here:
How to back up your data and set up as a new device
First without using the backup, in case it contains corrupt data.
If it works after that, use the backup to restore from. -
i tried to restore my iphone but when it was restoring it said a problem occurred and now it just shows the itunes symbole and its telling me to connect to it but when i try to it doesnt show up on my computer
Hi there starbaeza,
You may find the information in the article below helpful.
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
-Griff W. -
Hello, I can't turn my iphone 4s on, it just broke down and now there's just the black screen with the apple logo on it. So I connected it to itunes and tried to restore it, but than always the errors 1603 & 1611 appeared! please help me!!
You may have a faulty USB cable. Try another.
Make sure you are following the instructions in this procedure to the letter. Here they are, with emphasis on some easily overlooked requirements:
Disconnect the USB cable from the iPhone, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release only the Sleep/Wake button.
Continue pressing and holding the Home button while you reconnect the USB cable to the device. The device should turn on.Note: If you see the "low battery" screen, let the device charge for at least ten minutes to ensure that the battery has some charge, and then start with step 2 again.
Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears (iTunes icon and USB connector) release the Home button.
If necessary, open iTunes. You should see the "recovery mode" alert ("iTunes has detected a phone in recovery mode").
Use iTunes to restore the iPhone.
If you do not see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Select the device in iTunes and choose "restore from backup".
If you still can't get it to work, you have done all you can and only Apple will be able to help. -
i let my iphone 4S die completely and after i put it on the charger it cuts on then cuts right back off and keeps doing so. i left it on the charger all night and when i woke up its still doing the same thing. please help
imanfromsweden wrote:
Please apple support do you people have a convincing answer for us? Is there a solution? My phone is only 2 years old and was (2 hours ago), in top condition!!
Please help....
On belhalf of my fellow volunteers, the answer is, "We'll try our best."
My advice is to try not to treat this like it is a paid service provided by compensated professionals. Ask nicely and one of the nice folks here might take some time out of their weekend to offer advice. -
I have unlocked my iPhone 3G with Vodafone via iTunes, but now the downloaded apps crash immediately when opened. I've tried a Restore, but this didn't help. I've also tried removing all apps and re-installing them, but they still don't work. Any ideas? Thanks.
yep, unfortunately can't reset without the passcode either.
With regards to doing a restore, do you mean:
open itunes on my computer
click on my device on the left
go to the device summary
click restore
it then asks if i want to back up before i restore (to which i say no)
then it asks me if i'm sure I want to restore to factory settings and that all of me media and data will be erased and replaced with the newest version ( to which I say yes)
then it takes about 90 mins to do this but when I look at my phone, everything is exactly the same.
Am I missing something? Obviously I'm technologically challenged, but I HAVE to get to the bottom of this! -
iPhone 4, stopped 6.0 upgrade in the middle of install, and now I just get the blinking apple. Can't even get it to restore or recognize my phone when I plug into the computer/itunes....
Did you try to connect in recovery mode? iPhone and iPod touch: Unable to restore
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My iMessage will not register that I have a phone number attached to the account on my mac. It only shows the email addresses. My iPhone and iPad work perfectly.
Hi Aurion23,
If you intend to keep using iCloud on your iPad, your best course of action would be to update your Apple ID/iCloud information so that you have a known password and it is associated with an active email address. You may find the following articles helpful:
iCloud: Change your iCloud password
http://support.apple.com/kb/ph2617
Apple ID: Changing your Apple ID
http://support.apple.com/kb/ht5621
Regards,
- Brenden -
I get ios6 for my iphone 3gs but I cannot activation it and now I cannot use the phone
I get ios6 for my iphone 3gs but I cannot activation it and now I cannot use the phone
I saw a message on screen : the activation server is temporarily not in use, the iPhone not activated.
Try connecting your iPhone to iTunes to activate it or after a few minutes and try again. -
hi all, i just updated my iphone 3gs with 5.0 ios version and now i cannot configure the iphone with it because itunes is not recognizing my iphone
Contacts are NOT part of the iTunes backup. If you had read the User Guide when you got your phone, you would have learned that Apple recommends you synch your contacts for safekeeping to your computer (Outlook, Address Book) or a cloud service. Using the phone as your only source of your contacts is foolish as the phone can easily be lost, damaged, stolen, or the data become corrupt.
If you've been using your phone as strongly recommended, your contacts are safe and sound on your computer or cloud service ready to be synched back to your phone. Of course, you should be backing up your computer regularly as well.
If you haven't been doing this, your contacts are likely gone.
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