I dropped my iPhone and the screen shattered.the screen is starting to become unresponsive when i try to unlock it and text. what do i do??
It was working fine for a week but i just want to know if apple would do anything for me? i dont have warranty unfortunately or icare. i just dont want to pay insane amounts of money cause they were stupid enough to make this phone glass....
You would have to buy an out of warranty replacement.
Out-of-Warranty Service
If you own an iPhone that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will service your iPhone for the Out-of-Warranty Service fee listed below.
iPhone model
Out-of-Warranty Service
iPhone 4S
$199
iPhone 4, iPhone 3GS,
iPhone 3G, Original iPhone
$149
A $6.95 shipping fee will be added if you arrange service online or by calling Apple Technical Support. All fees are in U.S. dollars and are subject to local tax.
When setting up out-of-warranty service, Apple will request credit card pre-authorization for the maximum service fee listed above. This amount will be deducted from your credit limit. The final service fee we charge will be determined during testing and may be less than the service fee listed above.
Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPhone that has failed due to contact with liquid may be eligible for out-of-warranty service.
Apple reserves the right to determine whether or not your iPhone is eligible for Out-of-Warranty service. iPhones that are repaired or replaced have a 90-day limited hardware warranty or assume the remainder of your standard warranty or AppleCare service contract coverage, whichever is longer. Please see Apple's Repair Terms And Conditions for further details."
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne
Similar Messages
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The screen is not responding when i try to unlock.
Hi, is there a way to fix my ipad touch screen? I got it a few days back after upgrading to IOS7 it becomes unresponsive when i try to unlock it, I can't even swipe to unlock. I'm also using a smartcover, but still, it won't work. It will only get me to the main screen of my ipad, but the touch screen interface is not responsive at all. Helppppp!
I tried to reset as well as restore the ipad, but the problem still persist after i switch it on again. Is there another alternative to fix it? Or must i wait for the ios to update?
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ITunes freezes and becomes unresponsive when I plug in my iPad.
I have Windows 7, and iTunes works perfectly fine, until I plug in my iPad or any device (I have a iPod touch 4 generation and iPhone 4s). The second I plug in my iPad, iTunes completely freezes and becomes unresponsive. It also becomes unresponsive when I try to go to Preferences. I have to go to task manager to force iTunes to close, but if I unplugged my iPad, iTunes becomes responsive after a couple minutes.
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I understand there must be some sort of bug in the latest version of iTunes (I also have the latest version of iOS on my iPad and iPhone), but if anyone has any advice as to how to get around this, it would be greatly appreciated. Thank you.Try here > iTunes: How to remove and reinstall the Apple Mobile Device Service on Mac OS X
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A few months back I Dropped my iPhone 4 and I cracked my screen and now i cant unlock my phone due to touch screen not working plus there are blurred lines across the screen and I can't see anything that it displays.
Now when I try too connect my iPhone 4 to iTunes on my computer at home an error message comes up saying that I have to unlock my iPhone 4 for it to communicate to my device.
But the problem is that I can't unlock my iPhone 4 because I'm unable to see the key pad and my touch screen no longer responds when I touch it.
I just want to reset my iPhone 4 back to its Factory Settings & start all over from the beginning.
How can I unlock my iPhone 4 with iTunes on my computer or any other option you suggest me trying.
Thank you in advance,
SiHeroIf you have had a "local guy "repair your iphone you will not get any support from Apple for warranty OR post warranty
If Verizon return it to Apple it wil not be handled by Apple
If Verizon also use unauthorised repairers you may be lucky
(Apple do not sell parts to local guys or anyone else ) -
I have a Dell Inspiron 1545 and I can't download Adobe flash or Adobe acrobat reader, when I try to play my games it says update flash and when I try to download it the screen comes up blank
Try the offline installers:
Flash Player for ActiveX (Internet Explorer)
Flash Player Plug-in (All other browsers)
For Adobe Reader: http://get.adobe.com/reader/enterprise/ -
I purchased a song on iTunes and it is displayed in my list of SONGS. However, when I try to add to my iPhone 4, it displays with a small circle of dots to the left of the song title and will not play. How do I get this song onto my device?
Hi TKCDM1!
You should try to get this purchase onto your iOS device by using the suggestions in the following article:
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
Thanks for being a part of the Apple Support Communities!
Regards,
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Good day!
Just to make sure: You are talking about Photoshop 13 aka Photoshop CS6?
Regards,
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I have an iphone 4 , but it still has the ios 4 , and i want to upgrade it to a newer version , but when I try to do it via Itunes it says there's a problem with the internet (and the internet it's working fine) and it won't work ,how can i upgrade?
try rebooting your computer.
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my phone just has searching... up in the top left hand corner and it has been like this for 4 hours now! i am unable to make calls or texts. what should i do? It is an iphone 5 by the way
Take a look at this link, http://support.apple.com/kb/TS4148
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I bought a iPhone 4 from USA in $749. i did not take a data plan, still the phone is locked, now when apple is selling unlocked phone and I have paid the full amount, will they unlock my phone
AT&T has not as of yet announced any plans to unlock an iPhone that was purchased as locked to them. Whether or not they will do so in the future, only AT&T would know, and they probably will not say unless and until they're ready to make an official announcement. There is nothing Apple can do for you in this matter unless you are still within the timeframe for returning the iPhone.
Regards. -
Sudden rebooting of new iphone 5s several times a day when I try to unlock the screen.
Sudden rebooting of new iphone 5s several times a day when I try to unlock the screen.
Did you hold the two button down continuously until seeing the Apple logo? If so have your phone checked out by a technician.
Make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support. -
I'm stuck in iPhone Developer Program set up that i never started, how do I get my iPod to skip this and just work like normal?
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
I get the error message in QuickTime "operation stopped the operation is not supported for this media" most times when I try and export an .AVI file as something else (e.g. .m4v). I have not touched the file in any way (no trimming, clipping or other editing), all I want QuickTime to do is export the file in a compressed format. Bizzarely, if I shutdown and open QuickTime many times I can occasionally export a clip as another format (maybe one in 10 times). I have seen that other users have had a similar problem after clipping files in QuickTime but this seems to be a slightly different bug in that all I do is open the file and then try and export the file as is - either way, this is a very annoying bug
@Z_B-B, thank you for taking the time to respond to my cry for help. However, the link you supplied does not address the problem: I am not trying to export from Final Cut Pro to QuickTime, I am trying to export from QuickTime to the rest of the world (like people's iPhones and Ipads) in .m4v format (so I am not emailing my freinds such huge files).
If I were to spend hundreds of Dollars on a copy of Final Pro I could export directly from there and not have to bother with QuickTime, but I do not take enough video clips to justify the cost. I must say that I never had any of these problems before I decided to switch from Snow Leopard to Mountai Lion. -
Recently I started receiving error messages when I try to sync either my iphone or ipad...Help! ( The Ipad is a new purchase and software is up to date.)
iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/http://www.apple.com/support/ipad/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538http://support.apple.com/kb/TS1538
iTunes for Windows: iTunes can't contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/ts1814http://support.apple.com/kb/ts1814
iTunes for Windows: Device Sync Tests
http://support.apple.com/kb/HT4235http://support.apple.com/kb/HT4235
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/http://www.apple.com/support/ipad/syncing/
iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
http://support.apple.com/kb/ts4062http://support.apple.com/kb/ts4062
iOS: "Not enough free space" alert when trying to sync
http://support.apple.com/kb/ts1503http://support.apple.com/kb/ts1503
Cheers, Tom -
Please help! I can power the device off but when i try to unlock the screen its like it cant feel my finger tracing over my unlock design, thus I cannot sign into itunes to download what i have before I possibly loose everything My warranty is expired and I dont know if there is any other solution before I dump a bunch of money into this devise. ThaNK YOU!
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
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