I exceeded my icloud capacity and my email was locked. From my iPhone, I cleared space in my account but my email is still locked. What to do?
Any thoughts?
Hi JL Kamsoerie,
Try using the information in this article to help you troubleshoot this issue with the Activation Lock on your iPad:
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
http://support.apple.com/kb/TS4515
Thanks for being a part of the Apple Support Communities!
Cheers,
Braden
Similar Messages
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Respectable Apple suppot Team,
I need a help from you my problem is that recently i update my iphone software my last software version is ios 4.2 and i update with ios 6.0 through itunes,
when my iphone software was update my iphone was locked please tell me the solution who can i unlock my iphone.
I use Apple iphone 3GS 16 gb
Model No: A1303 FCC ID:BCGA1303A IC ID:579C-A1303A
Serial No: 86******YNP
Please resolve my problem i am very worry about my ipone
Regards,
Ahmad Salman.
<Edited by Host>Sounds like your iPhone was hacked to work with other than
the original cellular provider and the update relocked the iPhone
to that provider. You must contact that provider to see if they
offer unlocking and if you qualify. Only the cellular provider to
which the iPhone is locked can unlock it.
What does it say when you look at Settings=>General=>Carrier?
Where/how did you acquire this iPhone? Who is your wireless
provider?
Not wise to post your Serial Number in the clear - I have asked
the hosts to remove it. -
Hi, I have an iCloud account with a different iCloud username and password then my Apple ID. I forgot my iCloud password and the email I used is no longer in use. How do I change my iCloud Username and password to match my Apple ID one? Thanks in advance
Hi Cplantin!
Here is an article for you that will help you with this question:
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/TS5223
Take care, and thanks for visiting the Apple Support Communities.
-Braden -
i forgot my icloud password and my email address for icould is no longer effective. i cant make any change to my iphone now, what should i do?
Contact Apple for assistance by going to https://expresslane.apple.com, then click More Products and Services>Apple ID>Other Apple ID Topics>Lost or forgotten Apple ID password.
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Forgotten Icloud password and the email associated with
I've forgotten my Icloud password and the email which associated with the Icloud ID as well.. What should I do now?
If you don't know your ID, you can try to find it as explained here: http://support.apple.com/kb/HT5625. If you don’t know your password you can reset the password as explained here: http://support.apple.com/kb/PH2617.
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HT5577 I lost my Apple ID,icloud,pass and my email,please help ! thank !
I lost my Apple ID,icloud,pass and my email,please help ! thank !
I also got this email and had my phone "automatically" removed. But luckily I set up a extra mobile number as a trust device. You should also have a generated backup key saved somewhere?
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I forgot the icloud password and the email address to recover it is not working anymore plz help me
i forgot the icloud password and the email address to recover it, is not working anymore plz help me
i want to erase the iphone but i cant without writing the i cloud passwordiForgot iCloud Password
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I got a new laptop (Macbook Pro) and my IPhone is synced with my previous laptop (which I no longer have). I've recorded dozens of very long (un-emailable) Voice Memos over the last few weeks and need to get them from my IPhone onto my new laptop.
How do I do this?
(when I click on the Sync option I get the warning: "Are you sure you want to sync music? All existing songs and playlists on the iPhone will be replaced with songs and playlists from your iTunes library." I fear that if I click this I will lose all of my important Voice Memos as well)Just to add to what ChrisJ4203 said. You can sync them to your new computer using iTunes by selecting to Include Voice Memos on the Music tab of your iTunes sync settings and syncing. However, you still need to re-establish syncing with the new computer without iTunes erasing all the iTunes media from your phone (as the warning mentioned).
If you copy your entire iTunes folder (not just your music) from your old computer to your new one, along with other non-iTunes media you may be syncing with iTunes (such as contacts, calendars and any photos synced to your phone from your old computer) by using migration assistant of following one of these methods: http://support.apple.com/kb/HT4527, then when you sync again with your new computer it will recognize your phone and sync as it did before. You will still have to authorize the new computer for any Apple IDs used to purchase from the iTunes and App stores (in iTunes>Store>Authorize this computer).
After that you can sync your voice memos to your computer as mentioned earlier.
If you want to archive your voice memos before you do anything with iTunes, you can use a 3rd party program such as PhoneView or Touch Copy. -
Hello,
I'm having probelms backing up my information to my iCloud account. I tried to reset the account and erase everything in my account but the problem is still there. The problem is that my iPhone is not able to complete the backup process and all it is saying a problem occured.
Someone Pleas let me know how to reset my account, delet everyhting in the Cloud and start a new backup.
Thanks very much,
Dalal TammarWelcome to the Apple Community.
You might try a forced shutdown to begin with, hold down the top and home buttons together until the device shuts down, then restart it.
First check that your device is correctly connected to the wifi/internet (settings > wifi)
If your back up continually fails, you might try turning off back up on your mobile device (settings > iCloud > storage & backup) and then deleting the backup file from iCloud by swiping the backup file on the mobile device (settings > iCloud > storage & backup > manage…) and then turning back up on again.
If this doesn't help, try turning off some items for back up in a pattern to try to establish if your problem is being caused by specific data on your device.
Being able to back up to the cloud can be very useful, especially if you don't have access to a computer or have infrequent access to one, however unless you specifically need to use iCloud for back up, you will find backing up to iTunes significantly more convenient and possibly more reliable.
More about iCloud v iTunes Back Up -
My iPhone is running out of storage. I want to delete a bunch of photos on my phone. I have iCloud. How do I delete photos from the iPhone and keep them on my computer? I need to free up storage as my phone will no longer take photos.
The only way you can do that is to import them into your library first, but you may have done that already.
The easiest way to tell is to select a photo from the photostream album in iPhoto and ctrl-click on it, if it gives you the option to import it isn't in your iPhoto library, if it offers you the option to show in library it has already been imorted. -
I forgot both my apple ID password and my mail password and i can`t acces my iCloud. I have all the documents from my iPhone. What i can do to recover my password or delete my iCloud Apple ID
http://www.apple.com/support/appleid/
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HT1689 how do i delete songs from my iTunes and have them also delete from my iPhone using iCloud
When i delete songs from my iTunes list the songs remain on my iPhone even though i have i Cloud
From your last post, it sounds as if you're hoping to stream music to your iPhone (and your computer) from iCloud, so when you delete songs from iCloud, they will also be deleted from your iPhone.
iTunes Match sort of does that, but not quite, as the songs you have played on an iOS device get stored there.
Here's a snippet from the iTunes Match writeup located at:
http://www.apple.com/itunes/itunes-match/
Does iTunes Match stream or download songs?
On a computer, any songs stored in iCloud will stream over the air when played, though you can download them at any time by clicking the iCloud download button. iOS devices will start playing tracks from iCloud as they download and will store them so that you can listen to them later even if you don’t have a network connection. Apple TV only streams songs. -
I have deleted all emails from my ICloud email account but my manage storage still shows that the mail is using 9.7GB. Why isn't the number decreasing if all emails have been deleted?
It might be caused by storage "buffering". If so, the space will adjust automatically when another iCloud feature uses the space previously allocated to your deleted email. See http://support.apple.com/kb/HT4873.
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i am travelling overseas and want to transfer photos from my iPhone to the iPad using iCloud. will this incur data roaming costs?
Yes, unless you are connected to free Wi-Fi.
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Is it possible to share an iPad and both have iCloud set up so fx All my pictures from my iPhone and All my boyfriends photos from his iPhone both get onto the same iPad via iCloud ?
Welcome to the Apple Community.
Unfortunately your iPad can only log into 1 primary account at once.
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