I have deleted all emails from my ICloud email account but my manage storage still shows that the mail is using 9.7GB. Why isn't the number decreasing if all emails have been deleted?

It might be caused by storage "buffering". If so, the space will adjust automatically when another iCloud feature uses the space previously allocated to your deleted email. See http://support.apple.com/kb/HT4873.

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TS3899 can send email from my personal (aol) account but not from my work account. My email works fine on my lap top. I have contacted my IT department. They cant seem to fix it. any suggestions?

I have 2 eamil accounts on my iphone, one personal (aol) and one work. I can send email on my aol account but not on my work account. My email on my laptop works fine. I have contatced my IT epartment but they cannot seem to fix it. Any suggestions?

I have just encountered exactly the same issue for the last 24 hrs - mail goes to outbox from iPad yet send OK from icloud account on my powerbook. Tried resetting the push email settings on the iPad but no chnage.

I have 1.9 GB on available on my ipod but I cant download an app that takes up 1.1 GB. Why?

Yes i currently have 1.9 GB or data available on my ipod touch 4. I am trying to reinstall fifa 12 on my ipod which takes up 1.1 GB of space. However, my ipod is telling me I dont have enough room to download the app. Why is it doing this?

Do you have a question?
That sounds right.
Most apps require more than double the size of the app available in order for installation.
Make more room.

I have owned my MacBook Pro for several months. Initially, I did not have any problems. Now I have a problem with Yahoo Mail. I can open my account, but when I try to get at my mail, 2 out of 3 times I get the spinning ball that never stops. Now what?

I have owned my MacBook Pro for several months without having any problems with it. Recently I am having trouble with my Yahoo Mail. I can open it fine, but 2 out of 3 times when I try to actually open a message, the spinning ball comes on the screen and does not stop. Sometimes, I can log out or force quit and come back in to my account and use it. Other times, I run into the same problem. Any suggestions?

Killerfinch wrote:
My new yahoo account nestles comfortably in iCloud on the mine iPad.
No, your Yahoo account is not in iCloud (which only handles iCloud mail), it is in Yahoo, and the Yahoo mail account is on your iPad.
But the MacBook Pro will have none of it! I write this question now as I fear that I will be totally demented very soon and unable to formulate my thoughts clearly!
Get the correct settings for your account from Yahoo and set it up manually.
By the way, I also find the "password" issue problematical. It seems Apple want my Apple password rather than my eMail password. All very confusing.
That would depend on what you are trying to do.

I have changed my e-mail address and changed it ok in apple and itunes but my iphone is still showing old e-mail address so I can't sign in and it won't let me change it

I have changed my apple e-mail address in itunes and apple successfuly but now, every time I use my iphone 5 it is asking me to sign in but it still has my old e-mail address there so when I enter my password it says wrong id or password. In settings it will not allow me to change to my new password. How do I get around this problem please?

Welcome to the Apple Community.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")

Our OS X version 10.6.8 stopped sending emails from one of three accounts but receives fine...the settings appear unchanged and the same as the other accts. thoughts?

We have a century link (old qwest) q.com email address that has been set up on the mac and had worked fine for sometime and now only receives, but does not send messges...I am guessisng that centurylink outgoing server changed. but what is odd, is that the apple system no longer accepts the username and password for the account so I wonder if it has something to do with the apple security...I tried to build an entirely new set up witht he same address, but the same password denial comes up when trying to send only

try another smtp relay service...
in either case, you may want to setup an SPF record for your domain which specifies the relay service is authorized to send mail for your domain.
Jeff

Last back up: never . i am connected to a wifi network and phone also pluged in yet my icloud never backs up , i have also deleted previous backup for all applications(although there was never any successful backup)in"manage storage" still no headway

last back up: never . i am connected to a wifi network and phone also plugged in yet my icloud never backs up , i have also deleted previous backup for all applications(although there was never any successful backup) in " manage storage" still no headway

rucchyy wrote:
my Internet is working fine . i also turned the iCloud drive off, could this be the reason I can't back up?
No.
Have you done:
Restart / Reset
http://support.apple.com/en-us/HT201559

TS4009 How do I clean up mail in my icloud? I have already deleted old mail on all devices, and emptied the junk & deleted files, but it still shows that I am at max on my icloud. What do I do to free up space? (photos & apps do not take up that much roo

How do I clean up mail in my icloud? I have already deleted old mail (from all my e-mail accounts) on all devices, and emptied the junk & deleted files, but it still shows that I am at max on my icloud. What do I do to free up space? (photos & apps do not take up that much room). When I go to manage storage on any device & it will display how much room each program or app is using, it still shows that my e-mail is taking up the most room. Is there a way to actually log on to the icloud server to manage what it stored there? If so, how do I do it? Also, on a related subject, why does my mail not sync accross all devices? ie. when I delete an email on one device, why do I still see it on all my other devices? How can I change this?
I have an iphone5, ipad2, ipod 4th gen, ipod 3rd gen, all running on my same apple id - but I have a PC not a Mac home computer - is this part of the problem? Looking to upgrade to a Mac sometime this year...
Thank-you for the help!

beckyfromoz wrote:
I do have the Time Capsule and spoke to Apple Care here in Sydney about it yesterday. They told me my mail is not backed up there unless I create a special folder. I just tried ringing them again but Apple Care is closed today...
Mail is backed up automatically. If you make backups automatically, open Mail application and then, open the Time Machine app (in /Applications/Utilities). You will access to the Time Machine interface, and you will be able to see all your mails of all the backups you have, and you will be able to restore them. It means that your mails are backed up onto the Time Capsule

I have backed up my iPad to iCloud as prompted but my emails have disappeared from my Mailboxes. Is this suppose to happen and can I access my emails in the iCloud backup, if so how?

I have backed up my iPad to iCloud as prompted but all my emails have disappeared from my mailboxes, is this suppose to happen? If so, how can I access my backup to see my emails?

Thank you, I never thought about accessing webmail. They are all there.

HT4528 My friend switched from an iphone to a non apple phone. All my texts to him in groups and one on one still come up as imessages. How do I get rid of the imessage when i talk to him? I have tried deleting his number, deleting all messages he was apa

My friend switched from an iphone to a non apple phone. All my texts to him in groups and one on one still come up as imessages. How do I get rid of the imessage when i talk to him? I have tried deleting his number, deleting all messages he was apart of

Did you try to unregister the phone?
Check this discussion

TS4036 if i go into icloud on my phone then manage storage, i can see i have a 252.6 back up from my old iphone 5 (that i have now lost) i want to use this backup to get all my photos back but when i click on it, it says Latest back up Incomplete????????

if i go into icloud on my phone then manage storage, i can see i have a 252.6 back up from my old iphone 5 (that i have now lost) i want to use this backup to get all my photos back but when i click on it, it says Latest back up Incomplete????????
am i out of luck of can i do something??

I'm afraid you're out of luck. If it says incomplete you won't be able to access the backup.

I have installed Mountain Lion 10.8.1 but still cannot get email from my work exchange account. I'd appreciate any help. Thank you.

I have installed Mountain Lion 10.8.1 but still cannot get email from my work exchange account. I'd appreciate any help. Thank you.

I would delete the account and try to re-enter it. Also, you have to let your firm's IT department know that you want to sync work email on your personal devices before they actually work.

I had over 200 e-mails. I went to my webmail and deleted most of them. However, my iPhone still shows 200 e-mails. How can I force my iPhone to update from the e-mail server? Or will I have to delete each e-mail from my iPhone as well? Thanks.

I had over 200 e-mails. I went to my webmail and deleted most of them. However, my iPhone still shows 200 e-mails. How can I force my iPhone to update from the e-mail server? Or will I have to delete each e-mail from my iPhone as well? Thanks.

You may have to try deleting all the music from your phone (by going to Settings>General>Usage>Music, swipping All Music and tapping Delete), then sync it all back on with iTunes in order to fix this.

I have installed Mountain Lion 10.8.2 but still cannot get email from my work exchange account. I'd appreciate any help. Thank you.

I have installed Mountain Lion 10.8.2 but still cannot get email from my work exchange account. I'd appreciate any help. Thank you.

You can go to the Apple online store and purcahse a copy of Mountain Lion. This will give you a redemption code, which you can use to download Mountain Lion from the App Store. Unfortuantely, I'm not aware of any other way to legally purchase it. I have never seen Apple release Muontain Lion on DVD.
In terms of Apple Service, they just need the serial number of the machine to check the purcahse date. It is usually correct, to within a few weeks. A quick Google search should give you the correct number to dial.
I hope this helps.

Delete all calendars from an iCloud account

Hi  Support Communities,
did anyone find a way to delete all calendars from an iCloud account? It seems that iCloud wants to keep at least one calendar. We use several accounts and one is only used to look at shared calendars from other accounts. So there is no need for its own empty calendar. On iOS I just hid this calendar, but on OS X it is always visible. I unchecked it, but it would be nice if I could just delete it. If I do so on an iOS device it is gone, but reappears later. Trying to delete it on a Mac results in an error that it can’t be deleted, same goes for the web interface at icloud.com. It’s just a cosmetic issue, but I would prefer it to be gone altogether. Any ideas?
Thanks
Björn

I had hoped I was wrong, you never know. Well, thanks anyway!
Björn

I have deleted all emails from my ICloud email account but my manage storage still shows that the mail is using 9.7GB. Why isn't the number decreasing if all emails have been deleted?

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