I factory reset my Mac Book Pro and when entering the Upgrade SN of LR5 it says it's Invalid. Any suggestions? Thanks.

It will be necessary for you to install Lightroom from an upgrade installer. An upgrade requires the original serial number from the version that you first purchased, as well as the serial number for the upgrade. The upgrade serial number, by itself, will not work.

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HT4929 I have os x 10.6.8. When I try to update it says there are no updates for my sytstem. I want to get iCloud on my Mac Book Pro and one of the requirements is 10.7.2 how can I get this done?

I have os x 10.6.8. When I try to update it says there are no updates for my system. I want to get iCloud on my Mac Book Pro and one of the requirements is 10.7.2 how can I get this done?

Welcome to the Apple Community.
You can purchase Lion from the Mac App Store. You will need to meet the requirements for Lion, but the Mac App Store will tell you whether your Mac is capable of running Lion or not.

I have a late 2008 Mac Book Pro and would like to upgrade to 8G, any suggestions on a brand? I can only find Ramjet or Cruical for the upgrade and there is a $30 difference in price.

I ahve a late 2008 Mac Book Pro and would like to upgrade the memory to 8g. I can only find 2 options Crucial and Ramjet. There is a $40 difference in the cost. Does anyone know if one is better than the other?

I have gotten my RAM from either Crucial or Macsales. They are both excellent.

I have icloud on my mac book pro and I have the find my iphone on my phone but it doesn't appear in my icloud on my compute

I have icloud on my mac book pro and I have the find my iphone on my phone but it doesn't appear in my icloud on my computer but the find my imac does
I need to track someone elses device from my mac book pro it says the app is downloaded but I don't see how to track the iphone?

Welcome to the Apple Community.
You can purchase Lion from the Mac App Store. You will need to meet the requirements for Lion, but the Mac App Store will tell you whether your Mac is capable of running Lion or not.

I have a mac book pro and when I turned on iChat it would not let me video chat with more then one person even though I was able to in the past. It only showed an icon to video chat with one person. Please help!!

I have a mac book pro and when I turned on iChat it would not let me video chat with more then one person even though I was able to in the past. It only showed an icon to video chat with one person. Please help!!!! ASAP

Hi,
Check the iChat Menu > Preferences > Video Section > Bandwidth setting.
iChat needs to see a Minimum of 128kbps to do 1-1 chats in Video
For 3 and 4 way chats it needs 384kbps
Set the Bandwidth to 500kbps if it is set lower.
Also check the speed you are getting from your Internet supplier.
9:28 PM Thursday; February 23, 2012
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 iMac 2.5Ghz 5i 2011 (Lion 10.7.3)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Hi guys. Just a quick question. My wife has a Mac Book Pro and when she is browsing the web she can use a two fingered gesture to go back to her previous page (by swiping from right to left). Is there any way to set that up on my iPad Mini. Many thanks.

Hi guys. Just a quick question. My wife has a Mac Book Pro and when she is browsing the web she can use a two fingered gesture to go back to her previous page (by swiping from right to left). Is there any way to set that up on my iPad Mini. Many thanks.

Not in the Safari browser she can't. That is not supported on the iPad. There are other mobile browsers that do have that functionality - one is iCab Mobile.
https://itunes.apple.com/us/app/icab-mobile-web-browser/id308111628?mt=8

I have purchased a Mac book pro and when I opened i tunes the songs that I previously purchased started to download. I closed it and went to bed only to wake up to no songs in my i tuners account. Can I please get these songs on my MAC back

So I was so stoked to get my songs, I had windows on my old pc and upgraded my life with mac book pro. When i got into my i tunes account it automatically startesd [pulling the songs I purchased. I was amazaed jumping around like a kid, I'm 39. I was working on a project and purchased a couple songs that night to use in my movie. I closed out everything and shut down the computer, Only to awaken to have it all taken away from me. Why? Can you please help me?

Your music will only be where you put it.
Copy it from your old computer, or your backup copy of your old computer.
If for some reason you have failed to backup and you do not have the old computer, not good, then you can redownload some itunes purchases in some countries.
Downloading past purchases from the App Store, iBookstore, and iTunes Store

I have transferred Word files from my PC to my new Mac Book Pro and some of the files cannot be clicked on and opened or even deleted because you can't select them. There are a variety of document files and pdfs etc. Any ideas ?

I have transferred word files form my PC to my new Mac Book Pro. Some of the word files are feint and will not open as you cant select them. Also you cant delete them either because the cursor wont highlight or select them. Any ideas anyone?

Have you tried looking at the file in list view in the Finder and seeing if they actually occupy any space? i.e. "Size"? There shouldn't be any problem with Office documents, Adobe pdfs, etc. If they migrated properly - did you use Migration Assistant or some similar utility?
Regards,
Clinton

Factory reset for Mac book pro 2011 with OSX Maverick

I have a Mac book Pro March April 2011 Model and originally it came with OS X 10.6 Snow Leopard as operating system. Then when OS X Lion came up I upgraded it and now I have OSX Maverick as my operating system. Now I wish to reset the laptop to Factory settings with Maverick as OS. I did Command + R and reinstalled the OS X Maverick. This only reset the OS-X however this not erase any of my apps or any of my other documents. How can I achieve that. All I wish to do it reset my laptop with factory settings but with OS X Maverick.

Restoring it to factory settings will erase Mavericks and install Snow Leopard; to do this, insert the Mac OS X install DVD, restart with the C key held down, use the Disk Utility to erase the internal drive, and install the OS.
If desired, you can restart into the recovery partition and use the Disk Utility from there instead, but this isn't an actual factory restore, and the computer can't be sold with a Mac OS X version newer than 10.6.8 on it(or 10.7.5 if you used the Lion thumbdrive to upgrade).
(110958)

I just had to get a new hard drive for my mac book pro and I have the old one saved onto a hard drive, how do I get all my saved info back onto the new hard drive?

My hard drive on my mac book pro went so I had to get a new one. I had everything saved onto my external hard drive and I don't know how to resynch it to the new hard drive so my computer will have everything on it that it used to. does anyone know how to do this?

Are you recovering Lion or later Time Machine backup with a Lion or later machine?
If you are, then use this article:
http://support.apple.com/kb/HT4718
Other Time Machine restore options are here:
http://support.apple.com/kb/ht1427
Note, if recovering from a PowerPC Mac (iMac G5, PowerMac, Mac Mini G4, iBook, Powerbook), this tip is important:
http://discussions.apple.com/docs/DOC-2295
Otherwise use the recommended restore option with whatever backup software you used initially.

Hello all, i have just bought a mac book pro and when ever i connect my data card to access internet i get a warning to shutdown my system and at that time i cant operate anything else. please do suggest me on the above topic.

hello all,
i have jus bougth a mac book pro, whenever i connect my data card to access internet i'm getting a warning saying " please restart your system by pressing the power button and switch on again". i can access for only few mins or secs then it again shows same warning. please do help me out with this problem.
Thanking you.

Hi,
i had same issue some years back. sure my operator was different from yours. unfortunatly some of these 3rd party products dont spend much effort on a mac. My one had half a dozent programs, for each version of OSX one. When i called them up the gave me the correct version which worked. You may have not the right one. May try first the MAC and ensure it works fine without the card and that software.

I recently updated my mac book pro and some of the apps like itunes, and Mail have stop responding. Itunes will work fine till I connect my iphone 4. The moment I connect my Iphone it stops responding.

I recently updated my Mac book and Itunes and Mail have stop responding.
iTunes work fine till I connect my Iphone. The moment I connect my iphone it stops responding. I have reset my phone couple of times already and have re-install iTunes few times. Does anyone have any other suggestion on it?
Mail will never Quit. It will get my new mails or send them when I start it but after five mins or so it will stop responding at all.
Please let me know if anyone is facing similar problem.

You should be syncing your contacts with an app on your computer or cloud service (iCloud, Gmail, Yahoo, etc), and not relying on a backup. If you haven't been doing this, start now and then restore your old backup. You will then be able to sync the new contacts back into the phone. However, you will lose all messages, etc newer thant the backup.

I have an almost 3 yr old Mac Book Pro and have noticed the colorwheel pop up more and more to process anything applications I use or websites I browse. Do I need to add more RAM? Is it possible to add more RAM?

I have an almost 3 yr olf MacBook Pro and have noticed that my color wheel pops up more and more. I can't open a simple document sometimes w/o it popping up and spinning before it opens. Same goes for when I'm on the web browsing different sites. Can I do something to rectify this?

First, back up all data immediately, as your boot drive may be failing.
Launch the usual set of applications you use when you notice the problem.
Step 1
Launch the Activity Monitor application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Activity Monitor in the page that opens.
Select the CPU tab of the Activity Monitor window.
Select All Processes from the menu in the toolbar, if not already selected.
Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for % User, % System, and % Idle at the bottom of the window.
Select the System Memory tab. What values are shown in the bottom part of the window for Page outs and Swap used?
Next, select the Disk Activity tab. What approximate values are shown for Reads in/sec and Writes out/sec?
Step 2
You must be logged in as an administrator to carry out this step.
Launch the Console application in the same way as above. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left.
Post the 50 or so most recent messages in the log — the text, please, not a screenshot.
Important: Some personal information, such as your name, may appear in the log. Edit it out before posting.

I have a 2010 mac book pro and when i go to do apple updates instead of it updating and installing it just logs me out of my user and never updates?

i want to know how to fix this

Launch the Console application by entering the first few letters of its name into a Spotlight search, and look under "System Diagnostic Reports" for crash logs. Select the most recent one and post the contents -- the text, please, not a screenshot. For privacy’s sake, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report.

Hi I have been given a two year old MacBook pro and have downloaded the latest up dates but safari will not open. Any suggestions how to fix this would be appreciatedpro.

Hi
I have been given a MacBook Pro and have downloaded all the recent updates.
Safari will not open.
Any suggestions on how to fix this problem would be appreciated
Regards
lb6301

OK, the only thing that I can suggest at this point is to take the machine to your local Apple Store and have them download and install the latest version of Safari. It's likely something that they'll do for free if you get a nice Genius...
I don't know what I was thinking about - finely figured out that you MUST have an iOS or other device!
Sorry we couldn't solve the problem... hopefully, you've a nearby Apple Store? Or an AASP?
Clinton

I factory reset my Mac Book Pro and when entering the Upgrade SN of LR5 it says it's Invalid. Any suggestions? Thanks.

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