I have a 2010 mac book pro and when i go to do apple updates instead of it updating and installing it just logs me out of my user and never updates?

i want to know how to fix this

Launch the Console application by entering the first few letters of its name into a Spotlight search, and look under "System Diagnostic Reports" for crash logs. Select the most recent one and post the contents -- the text, please, not a screenshot. For privacy’s sake, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report.

Similar Messages

  • I have a 2010 mac book pro and track pad is not working well, is there a problem with that year?

    I have a 2010 mac book pro and track pad is not working well, is there a problem with that year. I heard that the 2011's had track pad trouble.

    All recent versions of Mac OS X use bash, so avoiding Mavericks won't help you with that problem (which isn't a problem for most users).
    iWeb is another matter. My advise: migrate your website to Wordpress first and start thinking about upgrades later.

  • I have a 2010 Mac Book Pro with OS 10.7.5. How do I upgrade to 10.8 (Mountain Lion)?

    I have a 15" Mac Book Pro purchased new in 2010. I'm currently on 10.7.5 and would like to upgrade to 10.8, which I think is Mountain Lion. Am I correct? and how do I do that? I can only find info on upgrade to Mavericks.
    I have been advised by my local Authorized Apple Repair tech that I should not upgrade to Mavericks until I complete the migration of my HUGE website from iWeb to another software (wordpress). He tells me Mavericks doesn't work well with iWeb because that software is going away.
    I'm also concerned about the news about the problem with the shell called Bash and want to protect my laptop by getting any fix for that problem.

    All recent versions of Mac OS X use bash, so avoiding Mavericks won't help you with that problem (which isn't a problem for most users).
    iWeb is another matter. My advise: migrate your website to Wordpress first and start thinking about upgrades later.

  • I have a new Mac Book Pro.  When I try logging into face time I get an error message saying there is a server problem.  Am I doing something wrong?

    Is anyone else having trouble with face time?  I keep getting a ""server error" message

    empty your trash
    then open disk utility and reformat it
    as mac journaled if you only want to use it for a mac
    if you want to use it for both mac and PCs, select the partition tab, choose 1, format exfat and MBR under options
    enjoy

  • How do I connect my 2010 Mac Book Pro to two HDMI Monitors?

    Hi All,
    I currently have a 2010 Mac Book Pro (Non Retina) which has only one MiniDisplay Port. I am trying to connect it to two HDMI Monitors. How do I do this? I originally was going to buy a MiniDisplay Port to HDMI Adapter and a HDMI Splitter, but won't that show the exact same thing on both displays? Thanks.

    If you can connect each computer to the Internet at the same time without swapping cables, you have all the infrastructure in place for File Sharing.
    On your Mac,
    System Preferences > Sharing > File Sharing can be used to "Share" [read: "make available to others"]
    OS X Mountain Lion: Set up a Windows computer to share files with Mac users
    If you decide to connect an external Hard drive:
    The PC does not believe there are any other Operating Systems, so it cannot read Mac OS X files.
    The Mac can read and write FAT and exFat, and can Read but not write NTFS.

  • I have a 17" Mac Book Pro and a 13" Mac Book Pro...both use the same Apple ID. My wife now wants to change the Apple ID on the 13" to her Apple ID.  How do I do this and not loose the information on that computer?

    I have a 17" Mac Book Pro and a 13" Mac Book Pro...both use the same Apple ID. My wife uses the 13" and now wants to change the Apple ID on the 13" to her Apple ID.  How do I do this and not loose the information on that computer?

    Hello Teddy53149 and welcome to Apple Support Communities,
    Follow this procedure:
    Change your OS X account name and home directory name - Apple Support
    As they recommend and as always when you're messing with administrator accounts back everything up first.

  • How many problems do you need to have with a mac book pro to get it replaced i have had 6 problems and they say they have fixed everything and somthing new happends

    how many problems do you need to have with a mac book pro to get it replaced i have had 6 problems and they say they have fixed everything and somthing new happends
    I have had thehad the:
    ram replaced
    Battery
    Audio
    Trackpad
    os operating system
    fans
    And they still won't replace the laptop for me worst buy ever but i have had a imac for 2 months and nothing at all wrong .

    You could try calling Apple and ask for Customer Relations.
    From Readers Digest-February, 2005
    How to Complain
          You call customer service to complain about a product, and you hang up angrier than when you started. That’s customer rage, a feeling experienced by millions of people with a major complaint, says Scott Broetzmann, president an American firm that tells companies how to offer the best customer service. His secrets to getting good service:
    Have a goal
    If you want your product repaired, say so. Want an apology? Speak up.
    Keep it short
    Focus on one problem, and be succinct.
    Stick with it
    You have to invest the time it takes. Don’t get what you want? Ask for a supervisor.
    Skip ultimatums
    Don’t threaten not to do business with them again. Why should they help you if you won’t buy from them in the future?
    Plead your case
    Many companies have information such as how much money you’ve spent with them and how often you complain. If you’re a good customer, they may be more willing to help.
    Be nice
    You’re unlikely to get what you want if you’re rude.
    Good luck.

  • I have a new mac book pro (sept 2014) and am suddenly stuck on the log-in screen. Keyboard input not working to enter my password. Already tried a basic restart and a cmmnd/ cntrl/ pwr troubleshoot to no effect.

    I have a new mac book pro (sept 2014) and am suddenly stuck on the log-in screen. Keyboard input is not working to enter my password. Seems to be a log in issue as keyboard works for forced troubleshooting. (And b/c when I first noticed the problem, I was able to enter my log in password but then everything sort of froze. Now, no ability to enter the password.) Already tried a basic restart and a cmmnd/ cntrl/ pwr troubleshoot to no effect.

    Reset PRAM:   http://support.apple.com/kb/PH14222
    Start up in Safe Mode.
    http://support.apple.com/kb/ph14204
    A new Mac is in warranty for 1 year from the date of purchase.
    A new Mac comes with 90 days of free tech support from AppleCare.
    AppleCare: 1-800-275-2273
    Call AppleCare or take it to the Apple store to have it checked out.
    Genius Bar reservation
    http://www.apple.com/retail/geniusbar/
    Best.

  • I have purchased a Mac book pro and when I opened i tunes the songs that I previously purchased started to download.  I closed it and went to bed only to wake up to no songs in my i tuners account.  Can I please get these songs on my MAC back

    So I was so stoked to get my songs, I had windows on my old pc and upgraded my life with mac book pro.  When i got into my i tunes account it automatically startesd [pulling the songs I purchased.  I was amazaed jumping around like a kid,  I'm 39.  I was working on a project and purchased a couple songs that night to use in my movie.  I closed out everything and shut down the computer, Only to awaken to have it all taken away from me.  Why?   Can you please help me?

    Your music will only be where you put it.
    Copy it from your old computer, or your backup copy of your old computer.
    If for some reason you have failed to backup and you do not have the old computer, not good, then you can redownload some itunes purchases in some countries.
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • HT5628 When will Windows 8.1 be supported on Boot camp 5? I have a new Mac book Pro 2013 and cannot install. Apple please advise.

    When will Windows 8.1 be supported on Boot camp 5? I have a new Mac book Pro 2013 and cannot install. Do I return the Windows version and try to download 8.0, or wait it out until it is supported? New to Mac's.
    Apple please advise.

    Apple does not respond in these forums except occasionally an Apple employee will stop by. If you want to contact Apple, use the contact us link at the bottom of this page.
    With respect to your question "When will Windows 8.1 be supported on Boot camp 5?" you are asking us to speculate as to when Apple will release their drivers supporting Windows 8.1. We do not know, and we can not speculate as to when. From the terms of use of this forum:
    "Unless otherwise noted, do not add Submissions about nontechnical topics, including:
    Speculations or rumors about unannounced products."
    The planned dates of production or release of Windows 8.1 drivers are speculation about the drivers.
    With respect to your other question, "Do I return the Windows version and try to download 8.0, or wait it out until it is supported? New to Mac's.". I answered you.

  • I have a new mac book pro System Version: OS X 10.9.4 just one week old. When i play games using chrome the mac gets super hot and in the middle and the bottom. I had to return a mac last week because of this and got a new one replaced. But it still

    I have a new mac book pro System Version: OS X 10.9.4 just one week old. When i play games using chrome the mac gets super hot and in the middle and the bottom. I had to return a mac last week because of this and got a new one replaced. But it still

    I ran the diagnostics suggested in Macbook Pro Running Slow and Overheating, High kernel_task CPU Usage. Results below. Any help would be great.
    System Version: OS X 10.9.4 (13E28) 
    Kernel Version: Darwin 13.3.0
    Boot Mode: Normal
    Model: MacBookPro11,1
    USB
       Dell USB Optical Mouse (Dell Inc.)
    System diagnostics
       2014-09-20 PluginProcess spin
       2014-09-20 PluginProcess spin
       2014-09-20 iTunes spin
       2014-09-22 PluginProcess spin
       2014-09-22 PluginProcess spin
       2014-09-25 PluginProcess spin
       2014-09-26 Google Chrome spin
       2014-09-26 Google Chrome spin
    User diagnostics
       2014-09-20 CalendarAgent crash
       2014-09-22 DashboardClient crash
    Kernel messages
       Sep 26 17:21:23   IOPPF: Sent gpu-internal-plimit-notification last value 4 (rounded time weighted average 4)
       Sep 26 17:21:35   IOPPF: Sent cpu-plimit-notification last value 5 (rounded time weighted average 5)
       Sep 26 17:21:35   IOPPF: Sent gpu-internal-single-slice-plimit-notification last value 3 (rounded time weighted average 3)
       Sep 26 17:21:35   IOPPF: Sent gpu-internal-plimit-notification last value 3 (rounded time weighted average 3)
       Sep 26 17:21:47   IOPPF: Sent cpu-plimit-notification last value 8 (rounded time weighted average 7)
       Sep 26 17:21:47   IOPPF: Sent gpu-internal-single-slice-plimit-notification last value 3 (rounded time weighted average 3)
       Sep 26 17:21:47   IOPPF: Sent gpu-internal-plimit-notification last value 3 (rounded time weighted average 3)
       Sep 26 17:22:01   IOPPF: Sent cpu-plimit-notification last value 5 (rounded time weighted average 7)
       Sep 26 17:22:01   IOPPF: Sent gpu-internal-single-slice-plimit-notification last value 2 (rounded time weighted average 3)
       Sep 26 17:22:01   IOPPF: Sent gpu-internal-plimit-notification last value 2 (rounded time weighted average 3)
       Sep 26 17:22:21   IOPPF: Sent cpu-plimit-notification last value 10 (rounded time weighted average 9)
       Sep 26 17:22:21   IOPPF: Sent gpu-internal-single-slice-plimit-notification last value 4 (rounded time weighted average 3)
       Sep 26 17:22:21   IOPPF: Sent gpu-internal-plimit-notification last value 4 (rounded time weighted average 3)
       Sep 26 17:22:34   IOPPF: Sent cpu-plimit-notification last value 8 (rounded time weighted average 8)
       Sep 26 17:22:34   IOPPF: Sent gpu-internal-single-slice-plimit-notification last value 5 (rounded time weighted average 5)
       Sep 26 17:22:34   IOPPF: Sent gpu-internal-plimit-notification last value 5 (rounded time weighted average 5)
       Sep 26 17:22:47   IOPPF: Sent cpu-plimit-notification last value 6 (rounded time weighted average 6)
       Sep 26 17:22:47   IOPPF: Sent gpu-internal-single-slice-plimit-notification last value 5 (rounded time weighted average 5)
       Sep 26 17:22:47   IOPPF: Sent gpu-internal-plimit-notification last value 5 (rounded time weighted average 5)
       Sep 26 17:23:01   IOPPF: Sent cpu-plimit-notification last value 7 (rounded time weighted average 7)
       Sep 26 17:23:01   IOPPF: Sent gpu-internal-single-slice-plimit-notification last value 5 (rounded time weighted average 5)
       Sep 26 17:23:01   IOPPF: Sent gpu-internal-plimit-notification last value 5 (rounded time weighted average 5)
       Sep 26 17:23:12   IOPPF: Sent cpu-plimit-notification last value 6 (rounded time weighted average 6)
       Sep 26 17:23:12   IOPPF: Sent gpu-internal-single-slice-plimit-notification last value 5 (rounded time weighted average 5)
       Sep 26 17:23:12   IOPPF: Sent gpu-internal-plimit-notification last value 5 (rounded time weighted average 5)
    Extrinsic daemons
       com.adobe.fpsaud
    Extrinsic agents
       com.google.keystone.user.agent
    launchd items
       /Library/LaunchDaemons/com.adobe.fpsaud.plist
        (com.adobe.fpsaud)
       Library/LaunchAgents/com.apple.FolderActions.enabled.plist
        (com.apple.FolderActions.enabled)
       Library/LaunchAgents/com.apple.FolderActions.folders.plist
        (com.apple.FolderActions.folders)
       Library/LaunchAgents/com.google.keystone.agent.plist
        (com.google.keystone.user.agent)
    Startup items
       /Library/StartupItems/TuxeraNTFSUnmountHelper/TuxeraNTFSUnmountHelper
    Extrinsic loadable bundles
       /Library/Internet Plug-Ins/Flash Player.plugin
        (com.macromedia.Flash Player.plugin)
       /Library/PreferencePanes/Flash Player.prefPane
        (com.adobe.flashplayerpreferences)
       /Library/PreferencePanes/Tuxera NTFS.prefPane
        (com.tuxera.ntfs.mac.prefpane)
       Library/Address Book Plug-Ins/SkypeABDialer.bundle
        (com.skype.skypeabdialer)
       Library/Address Book Plug-Ins/SkypeABSMS.bundle
        (com.skype.skypeabsms)
    User login items
       iTunesHelper
       Google Chrome
    Restricted user files: 45
    Elapsed time (s): 75

  • Hello, I have a new Mac Book Pro and I am unable to get Adobe flash player to work. When I install it says it has been installed. Where should I see that it is installed. Where do I find it?

    Hello, I have a new Mac Book Pro and I am unable to get Adobe flash player to work. When I install it it says it has been installed. But where do I see the application that it is there?

    Check your system preferences.
    My copy of flash installed as a preferance pane.
    If its there you will be able to check the current installed version and set preferences for flash and updating.

  • I have a new mac book pro System Version: OS X 10.9.4 just one week old. When i play games using chrome the mac gets super hot and in the middle and the bottom. I had to return a mac last week because of this and got a new one replaced.

    i have a new mac book pro System Version: OS X 10.9.4 just one week old. When i play games using chrome the mac gets super hot and in the middle and the bottom. I had to return a mac last week because of this and got a new one replaced.The issue still remains

    I ran the diagnostics suggested in Macbook Pro Running Slow and Overheating, High kernel_task CPU Usage The results are below.
    System Version: OS X 10.9.4 (13E28) 
    Kernel Version: Darwin 13.3.0
    Boot Mode: Normal
    Model: MacBookPro11,1
    USB
       Dell USB Optical Mouse (Dell Inc.)
    System diagnostics
       2014-09-20 PluginProcess spin
       2014-09-20 PluginProcess spin
       2014-09-20 iTunes spin
       2014-09-22 PluginProcess spin
       2014-09-22 PluginProcess spin
       2014-09-25 PluginProcess spin
       2014-09-26 Google Chrome spin
       2014-09-26 Google Chrome spin
    User diagnostics
       2014-09-20 CalendarAgent crash
       2014-09-22 DashboardClient crash
    Kernel messages
       Sep 26 17:21:23   IOPPF: Sent gpu-internal-plimit-notification last value 4 (rounded time weighted average 4)
       Sep 26 17:21:35   IOPPF: Sent cpu-plimit-notification last value 5 (rounded time weighted average 5)
       Sep 26 17:21:35   IOPPF: Sent gpu-internal-single-slice-plimit-notification last value 3 (rounded time weighted average 3)
       Sep 26 17:21:35   IOPPF: Sent gpu-internal-plimit-notification last value 3 (rounded time weighted average 3)
       Sep 26 17:21:47   IOPPF: Sent cpu-plimit-notification last value 8 (rounded time weighted average 7)
       Sep 26 17:21:47   IOPPF: Sent gpu-internal-single-slice-plimit-notification last value 3 (rounded time weighted average 3)
       Sep 26 17:21:47   IOPPF: Sent gpu-internal-plimit-notification last value 3 (rounded time weighted average 3)
       Sep 26 17:22:01   IOPPF: Sent cpu-plimit-notification last value 5 (rounded time weighted average 7)
       Sep 26 17:22:01   IOPPF: Sent gpu-internal-single-slice-plimit-notification last value 2 (rounded time weighted average 3)
       Sep 26 17:22:01   IOPPF: Sent gpu-internal-plimit-notification last value 2 (rounded time weighted average 3)
       Sep 26 17:22:21   IOPPF: Sent cpu-plimit-notification last value 10 (rounded time weighted average 9)
       Sep 26 17:22:21   IOPPF: Sent gpu-internal-single-slice-plimit-notification last value 4 (rounded time weighted average 3)
       Sep 26 17:22:21   IOPPF: Sent gpu-internal-plimit-notification last value 4 (rounded time weighted average 3)
       Sep 26 17:22:34   IOPPF: Sent cpu-plimit-notification last value 8 (rounded time weighted average 8)
       Sep 26 17:22:34   IOPPF: Sent gpu-internal-single-slice-plimit-notification last value 5 (rounded time weighted average 5)
       Sep 26 17:22:34   IOPPF: Sent gpu-internal-plimit-notification last value 5 (rounded time weighted average 5)
       Sep 26 17:22:47   IOPPF: Sent cpu-plimit-notification last value 6 (rounded time weighted average 6)
       Sep 26 17:22:47   IOPPF: Sent gpu-internal-single-slice-plimit-notification last value 5 (rounded time weighted average 5)
       Sep 26 17:22:47   IOPPF: Sent gpu-internal-plimit-notification last value 5 (rounded time weighted average 5)
       Sep 26 17:23:01   IOPPF: Sent cpu-plimit-notification last value 7 (rounded time weighted average 7)
       Sep 26 17:23:01   IOPPF: Sent gpu-internal-single-slice-plimit-notification last value 5 (rounded time weighted average 5)
       Sep 26 17:23:01   IOPPF: Sent gpu-internal-plimit-notification last value 5 (rounded time weighted average 5)
       Sep 26 17:23:12   IOPPF: Sent cpu-plimit-notification last value 6 (rounded time weighted average 6)
       Sep 26 17:23:12   IOPPF: Sent gpu-internal-single-slice-plimit-notification last value 5 (rounded time weighted average 5)
       Sep 26 17:23:12   IOPPF: Sent gpu-internal-plimit-notification last value 5 (rounded time weighted average 5)
    Extrinsic daemons
       com.adobe.fpsaud
    Extrinsic agents
       com.google.keystone.user.agent
    launchd items
       /Library/LaunchDaemons/com.adobe.fpsaud.plist
        (com.adobe.fpsaud)
       Library/LaunchAgents/com.apple.FolderActions.enabled.plist
        (com.apple.FolderActions.enabled)
       Library/LaunchAgents/com.apple.FolderActions.folders.plist
        (com.apple.FolderActions.folders)
       Library/LaunchAgents/com.google.keystone.agent.plist
        (com.google.keystone.user.agent)
    Startup items
       /Library/StartupItems/TuxeraNTFSUnmountHelper/TuxeraNTFSUnmountHelper
    Extrinsic loadable bundles
       /Library/Internet Plug-Ins/Flash Player.plugin
        (com.macromedia.Flash Player.plugin)
       /Library/PreferencePanes/Flash Player.prefPane
        (com.adobe.flashplayerpreferences)
       /Library/PreferencePanes/Tuxera NTFS.prefPane
        (com.tuxera.ntfs.mac.prefpane)
       Library/Address Book Plug-Ins/SkypeABDialer.bundle
        (com.skype.skypeabdialer)
       Library/Address Book Plug-Ins/SkypeABSMS.bundle
        (com.skype.skypeabsms)
    User login items
       iTunesHelper
       Google Chrome
    Restricted user files: 45
    Elapsed time (s): 75

  • I have a new mac book pro and and older MAC desktop.  Both are backing up to my time capsule but it is close to full (1TB).  If I purchase a new time capsule (2TB) can I bridge them or access both and back up to it still from both computers?

    I have a new mac book pro and and older MAC desktop.  Both are backing up to my time capsule but it is close to full (1TB).  If I purchase a new time capsule (2TB) can I bridge them or access both and back up to it still from both computers?  If so how do I do this?  Thanks in advance.

    If you add another Time Capsule, you can have one or both Macs backup to that new device.
    However, please note that it is not possible to have backups "carry over" seamlessly from one Time Capsule to another.
    If you add a new Time Capsule, each Mac that is backing up to the new device will make a new complete backup and then backup incrementally after the master backup is completed.

  • I have a new mac book pro/LION and can't access my back up data when I click on "enter time machine".  I need the back up data that I could access on my old mac book pro (that is now broken). Tnx so much

    I have a new mac book pro/LION and can't access my back up data when I click on "enter time machine".  I need the back up data that I could access on my old mac book pro (that is now broken). I can only access time machine  back up data that I've obtained since starting the new mac book pro.  Tnx so much

    Try doing a click-and-hold on the Time Machine icon in the Dock, then select "Browse Other Time Machine Disks".
    By the way, you've been misled by poor field labeling on this forum into typing a large part of your message into the field intended for the subject.  In the future just type a short summary of your post into that field and type the whole message into the field below that.

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